Table Games Dual Rate Supervisor - Full Time

Table Games Dual Rate Supervisor - Full Time

PENN Entertainment, Inc.

Biloxi, MS • On-site

Full-time

Posted 18 days ago


PENN Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

21st of 47 rated entertainment


Job description

Don’t just work. Work Happy.

A career in gaming? At Boomtown Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Games Dual Rate Supervisor. An individual could be successful if they possess the following.


As a Dealer:

  • Provides accurate and efficient dealing at assigned table game.
  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
  • Provides prompt, courteous and accurate dealing at assigned table(s).
  • Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
  • Performs accurate chip and cash transactions.
  • Receives wagers from customers and pays the appropriate game outcomes.
  • Maintains game security and protects company assets at all times.
  • Assists customers in understanding the rules and ensures adherence to established policies and procedures.
  • Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. 

As a Supervisor:

  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.
  • Oversees all gaming activity on assigned tables.
  • Monitors cash and chip transactions.
  • Corrects mistakes and settles disputes when necessary.
  • Verifies, by signature, all clerical transactions.
  • Issues approved credit.
  • Maintains bankroll at functional levels.
  • Assists customers with any problems or requests.
  • Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
  • Any and all duties as assigned by your Director or a member of management.

Positions Supervised:

  • Table Games Dealer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or equivalent.
  • Applicants must successfully complete dealer training or have previous casino dealing experience.
  • Must be fast and accurate in handling cash.
  • Six months experience in customer service field preferred.
  • Prior poker experience or successful completion of Poker School required.
  • Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills.
  • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
  • Must possess good manual dexterity for quick and accurate handling of chips, cards and money.
  • Must possess excellent interpersonal skills.
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment.
  • Good oral and written communication skills must be fluent and literate in English.
  • Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
  • Must be able to listen and respond to visual and aural cues with excellent peripheral vision.
  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer



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Frequently asked questions

Q: What skills or qualities help someone succeed as a Table Games Manager?

A: To succeed as a Table Games Manager, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and data analysis tools. Soft skills such as excellent communication, interpersonal, and conflict resolution skills are also crucial, as they enable effective management of staff, patrons, and high-pressure situations. By combining these technical and soft skills, a Table Games Manager can effectively oversee table games operations, drive revenue growth, and foster a positive work environment, ultimately supporting career advancement and success in the role.

Q: What is the career path for a Table Games Manager?

A: A Table Games Manager typically starts as a Table Games Dealer or Floor Person, progressing to a Shift Manager or Assistant Table Games Manager role, where they oversee daily operations and develop leadership skills. As they gain experience, they can move into a Table Games Manager position, responsible for managing a team, controlling table limits, and ensuring regulatory compliance. Ultimately, senior roles such as Senior Table Games Manager or Director of Table Games may be available, offering opportunities for strategic planning, budgeting, and departmental leadership.



PENN Entertainment, Inc. job posting for a Table Games Dual Rate Supervisor - Full Time in Biloxi, MS with a salary of $20 to $30 Hourly with a map of Biloxi location.