Information Technology Engineer- Network

Ready for a Life-Changing Career? Join LiveOnNY and Make a Lasting Impact 

LiveOnNY is a federally designated organ procurement organization (OPO) dedicated to honoring, saving, and transforming lives through organ and tissue donation. As a member of our team, you’ll be part of a mission-driven nonprofit organization working alongside more than 100 hospitals to support organ and tissue donors and their families—helping to bring the gift of life to those on the national transplant waitlist. 

Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country. Over the past three years, we’ve seen a 70% increase in organ donation—driven by the compassion and generosity of New Yorkers. 

Explore a career where your work truly matters. At LiveOnNY, you’ll grow professionally while helping others live on.

The Information Technology Engineer designs, develops, implements and maintains LiveOnNY’s information technology components, including Information Technology (IT) Systems, Infrastructure, Network, Security and Operations to achieve business objectives.  The Information Technology Engineer is responsible for ensuring responsive, secure and scalable systems, overseeing IT projects and ensuring that IT delivery aligns with business goals.  The Information Technology Engineer role is a full-time position, and it is expected to adhere to all organizational policies and applicable regulatory obligations, stewardship of resources, confidentiality, and ethical conduct, and to devote all professional time to the performance of the responsibilities of this job description and remain available to fulfill management responsibilities inside and outside standard business hours as LiveOnNY’s needs dictate.

In this role, you will report directly to and work closely with the Chief Architect and the Vice President, Chief Administrative and Technology Officer.

This position is a fully onsite, in-office role based at LiveOnNY. Remote work or hybrid arrangements are not available for this position.

• Technology Structure: Serves as the technical lead for design, development, and maintenance of technology as part of LiveOnNY’s systems, networks and infrastructure. Develop and maintain robust, scalable IT solutions ensuring cross-platform capability and responsiveness. Troubleshoot, debug and upgrade existing technology and networks.

• Transformation: Lead initiatives to modernize IT systems, adopt modern technologies and processes and integrate them into the business to foster innovation and improve operations. 

• Security: Ensure the security of the company's information assets, implement security best practices, manage accessibility, and implement protocols providing protection of LiveOnNY’s assets. 

• Team Leadership and Communication: Mentor the IT department's staff, fostering a culture of collaboration, accountability, and continuous learning.  Collaborate with cross-functional teams, including clinical business managers, stakeholders, and other teams to define requirements and resolve issues.

• Quality Assurance: Define and enforce technical standards, best practices.

• Risk Management: Identify and manage technological risks and ensure compliance with relevant regulations and guidelines.

• Other Duties: Other duties as assigned.

• Proven technical proficiency and experience. A strong understanding of IT Infrastructure, Cloud Infrastructure, Networking, Azure Platform, MDM, hardware, software and emerging technologies

• Drive technical architecture, design, and implementation of complex features

• Strong troubleshooting, critical thinking, and mentoring skills
• Effective leadership and excellent communication skills. Outstanding customer service skills, capable of managing escalated situations with professionalism.  Ability to communicate with all levels of staff including collaboration with Executive Leadership

• Decision input over technology standards, integration patterns, cloud and security architecture, data strategy, modernization roadmaps, and lifecycle governance

• Must operate at the intersection of business strategy and technology strategy, advising Executive Leadership (the CEO, COO), managing enterprise technology risk, and steering transformation across all departments

EDUCATION AND/OR EXPERIENCE:

Required: Bachelor’s degree in information technology, Computer Science, or related field. Commensurate experience also considered in place of a degree.  Master’s degree a plus. 7+ years of progressive relevant engineering experience.  Deep knowledge of relevant technology stack, e.g., Network design (LANs, WANS, SD-WANs), Firewalls, Scripting and Programming Languages, Microsoft, Azure Services, etc.  Proven ability to lead, mentor, and motivate a technical team.

Preferred: Advanced knowledge of networking, ITSM platforms, SaaS and CaaS principles.  Knowledge of VOIP/Telecom technology and systems. Relevant certifications, such as CCNA, ITIL, or Microsoft certifications, are highly valued

LiveOnNY offers a competitive salary & comprehensive benefits package.

• 403(b) deferred annuity
• Medical/Vision/Dental
• Tuition reimbursement
• Paid time Off
• Pet Insurance
• Life Insurance
• Short and Long Term Disability Insurance 
• Cellular plan discounts
• Auto Insurance discounts

Salary Range: $110,000-$145,000 annually

This position is a fully onsite, in-office role based at LiveOnNY. Remote work or hybrid arrangements are not available for this position.