Clinical Quality Assurance Coordinator

LiveOnNY

New York, NY

Expired: February 27, 2024 Applications are no longer accepted.

$70,142 to $105,213 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Other

Overview

At LiveOnNY we save lives, provide comfort, and strengthen legacies through organ, eye and tissue donation for the 13 million New Yorkers we serve.

This is an in-office role.

The Clinical Quality Assurance Coordinator: Under the guidance of the Director of CQAPI and CQA Manager, responsible for clinical Quality Assurance review of LiveOnNY Organ and Tissue donor records to maintain regulatory compliance for accreditation, certification, and federal/state/local and other donation/transplantation requirements; aligns individual goals with departmental and organizational strategic goals/Key Performance Indicators for the purpose of improving organ/tissue donation rates throughout LiveOnNY's Donor Service Area.

Responsibilities

Clinical Quality Assurance Coordinator Qualifications:

1 yr experience working in a healthcare, medical, or regulatory environment required.

1 yr clinical/research experience in Organ/Tissue Recovery, Hospital, or a government health/medical agency is preferred

OR 2 yrs experience as a Donor, Evaluation, or Transplant Coordinator at an OPO is also preferred.

This is an in-office role.

Qualifications

Responsibilities:

Under the supervision of CQA Manager, responsible for accuracy, and maintains integrity & confidentiality of, donor/potential donor records as per policies & regulations.

Abides by data review & documentation policies & procedures, including escalation timelines for data access, receipt, correction, and handoff.

Daily and designated weekend/holiday responsibilities of Donor Record QA in accordance with policies and regulations, including:

Review of donor records and recordings in accordance with policies and regulations.

Timely and accurate access and receipt of donor records from external entities and data submission to regulatory agencies.

Assigns and escalates tasks for record correction to appropriate departments and personnel

Obtains, shares, and responds to positive culture/serology results in accordance with policies and federal/state/local laws and regulations, including any necessary reporting to LiveOnNY's designated Patient Safety Contact.

Provides accurate and timely post-recovery follow-up with organizational partners to coordinate compliance with access, review, and information sharing.

Under the supervision of the CQA Manager, identifies and escalates access barriers to Donor Record QA and data transmission. Proactively collaborates with Medical Records Coordinators to identify and obtain donor records as necessary.

Provides relevant information & timelines for Quality-related Occurrences as needed. Report incidents to Sr. CQACs, PI Coordinator, & CQA Manager for review/submission as potential Occurrences.

Proactively identifies areas of risk to departmental and organizational leadership, including to the Director of CQAPI and the CQA Manager.

Takes initiative to identify existing or anticipated internal/external barriers and challenges to Donor Record QA or UNOS documentation, submission, or follow-up.

Participates in team huddles and collaborative meetings, including meetings with organizational partners such as tissue processors, eye banks, and critical vendors/suppliers.

Proactively identifies process improvement opportunities to departmental and organizational leadership.

As an employee representing LiveOnNY, proactively role models respectful and professional behavior to colleagues, hospitals, vendors, community partners, and donor/recipient families.

LiveOnNY offers a competitive salary & comprehensive benefits package.