Internet Sales Agent

Business Development Coordinator / Internet Sales Agent 

Every employee with the Huntington Beach Ford is absolutely critical to our success. We are a family-owned and operated business since 1982. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 6 dealerships operating all across California. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Come join our team!

Benefits

• Medical, Dental, Vision Insurance

• Life Insurance

• Paid Training - Sales & Service

• Paid Vacations

• Employee discounts on new/used vehicles

• Employee discounts on service and parts

Responsibilities

• Answer customer calls and establish follows-up with sales appointments

• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

• Provide customers with initial product information & direct them to the appropriate dealership resources

• Present initial financing options based on customer needs

• Follow up with leads that are not ready to make an appointment or no-show

• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience

• Team player attitude

• Prompt and courteous

• Enthusiastic personality

• Must have strong computer skills

• Willing to submit to a pre-employment background check & drug screen