Customer Service Representative

French Cleaners is looking for Customer Service Representatives to interact with our customers and provide them the best experience possible. These CSRs are the face of the business and a critical component to the customer experience.

Responsibilities:

• Greeting customers promptly and politely.
• Creating a friendly and lively atmosphere.
• Entering garment details into computer.
• Tagging clothes.
• Writing and communicating special instructions.
• Inspecting clothes for material type, defects, and potential processing risks.

Key Skill Requirements:

• Excellent ability to build rapport with customers. A friendly and polite personality is critical.
• Attention to detail.
• Professional dress and appearance.
• Good Listener.
• Computer/Phone Operation.
• Basic Knowledge of fabric and garment types
• Willingness to learn multiple facets of job and assist in other areas.

Benefits:

• Flexible Scheduling/Hours – Open 6:30-6:00
• Excellent Location – Blue Back Square
• Employee Dry-Cleaning Discount
• Part of a caring and engaged team.
• Full-Time benefits are available (Health, vacation, 401k, etc).

French Cleaners Inc. is a 5th generation family business looking to add excitement and passionate team members to help continue the success as one of “America’s Best Cleaners.” Nestled right next to Blueback Square in West Hartford, French Cleaners has been at the heart of the community for over 100 years. As a full-service Dry-Cleaning, Tailoring, and Laundry Service, French Cleaners provides the best care to clean and repair every type of garment or household. French Cleaners Inc. prides itself on its “Couture Care” service and is looking for team members to help provide exceptional customer service and deliver a quality garment. French Cleaners is truly “Where Miracles Happen”