Reservations Sales Agent
- Full-Time
Reservations Sales Agent - Full Time
Four Seasons Hotel Seattle
Four Seasons Hotel Seattle is looking for a CORE (Reservations Sales) Agent who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.Our CORE Agent will be a member of a dynamic team who provides unparalleled experiences to our guests. This position reports to the Reservations Manager. U.S. work authorization is required for this position.
About Us
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998.
Four Seasons Hotel Seattle is the Pacific Northwest's only Forbes five-star rated hotel.Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.
Key Elements of the Job
The CORE Agent is responsible for providing general information about the hotel and assisting callers
Capture sales from in-coming reservations calls and coordinate details of each reservation
Run appropriate reports checking to ensure each guests reservation is set up correctly
Process reservations from the sales office, other hotel departments and travel agents
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
Maintain general knowledge of hotel and promotions to answer any guest inquiries
Assist guests looking to make restaurant and spa reservations
Preferred Qualifications and Skills
1-2 years Reservations/Front Desk experience
Must be computer literate, knowledge of Word and Excel
Must be able to work all shifts including weekends
Must have excellent verbal and written skills
Strong phone skills needed
What to Expect from Your Work Experience...You will
Be part of a cohesive team with a singular focus on creating the best possible guest experience
Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
Be encouraged to demonstrate your professional passion
Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
Be rewarded with market-leading pay and a comprehensive benefit plan
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
Receive a complimentary meal when at work in our employee cafeteria
Address
Four Seasons
Seattle, WAIndustry
Travel
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