Inflight Courseware Developer Intern

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.   

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

As the Inflight Courseware Developer Intern, you’ll gain experience applying the ADDIE model for all steps of the instructional design process for a variety of learning and development material. Throughout your internship, you’ll assist our team and the business by creating Inflight training courseware for Flight Attendant ground and flight training. You will participate in the process of creating learning components that are learner-centered and will equip our Flight Attendant to perform their duties and responsibilities from initial to recurrent training. You will help ensure we have fully capable and confident Flight Attendants on all Endeavor Air flights.

The Application Process: All internship postings close on December 26th, 2022 but we encourage applicants to apply as early as possible to receive next steps in the application process. All applicants will be required to complete a one-way video interview. If you are applying for multiple positions you will only need to complete one interview video. Please note, due to high volume of applications, request to submit a one-way video interview may not come until early-mid January 2023. Also, submitted videos will take several weeks to review and you may not receive an email or hear the status of your one-way video interview until end of January-mid February 2023. 

• Apply the ADDIE model to design and develop learner-centered courseware.
• Work on multiple development projects simultaneously following a documented project planning tool.
• Design, build, and implement online and blended offerings.
• Help develop eLearning modules, videos, virtual classroom material, and in-person/on-site classroom material.
• Participate in the development of a courseware learning video from storyboard to production.
• Coordinate with team members, subject matter experts, and external vendors, or consultants.
• Evaluate offerings to ensure continuous improvement.
• Computer work, in a typical office environment, sitting for the majority of the day.
• Other duties as assigned.

• Currently enrolled full-time in an undergraduate degree program in Human Resource Development, Adult Education, or related field with junior or senior class standing.
• Experience developing and/or implementing training courseware in ILT and CBT platforms.
• Understand instructional design and adult learning theories.
• Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed.
• Excellent interpersonal, communication, organizational, and cognitive skills.
• Are self-directed and self-sufficient.
• Ability to remain calm, in control and good humored even under tight deadlines.
• Advanced user of Microsoft Office software, specifically Word, Excel, Outlook and PowerPoint.
• Knowledge of Articulate and associated e-learning software.
• Attention to detail and the ability to see the big picture.
• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air Interns receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• 401(k) with Company Match starting on Day 1