Full-time
Posted 27 days ago
Job description
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
LocationIsla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.
OverviewCasino Table Games Manager is responsible for the managing of the dealers and the table games; assures they adhere to the company's and the Gaming commissions policies and procedures.
Responsibilities- Safeguard table game assets
- Monitor Table game activity. Be alert of any unusual or questionable activities displayed by players or employees and report such activities to the Casino Shift Manager.
- Participates in the selection, training, evaluation, coaching and discipline that may include termination of dealers.
- Approach all encounters with guest and employees
- Prepares reports such as: Players Actions and Detail, Table Opener, Closer, Chip Transactions, Balance Sheet, etc.
- Able to work evenings, weekends and rotating shifts.
- Knowledge of Casino operations
- Bilingual - English / Spanish
- High School Diploma required
- Previous supervisory and leadership responsibility preferred.
- One to three years of progressive experience in Casino or related industry
- Knowledge of Casino rules, regulations and procedures.
- One to three years dealing experience.
Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Manager?
A: To succeed as a Table Games Manager, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and data analysis tools. Soft skills such as excellent communication, interpersonal, and conflict resolution skills are also crucial, as they enable effective management of staff, patrons, and high-pressure situations. By combining these technical and soft skills, a Table Games Manager can effectively oversee table games operations, drive revenue growth, and foster a positive work environment, ultimately supporting career advancement and success in the role.
Q: What is the career path for a Table Games Manager?
A: A Table Games Manager typically starts as a Table Games Dealer or Floor Person, progressing to a Shift Manager or Assistant Table Games Manager role, where they oversee daily operations and develop leadership skills. As they gain experience, they can move into a Table Games Manager position, responsible for managing a team, controlling table limits, and ensuring regulatory compliance. Ultimately, senior roles such as Senior Table Games Manager or Director of Table Games may be available, offering opportunities for strategic planning, budgeting, and departmental leadership.
