$13.75 - $18/hr
Part-time
Posted 18 days ago
Job description
Community First Bank is seeking a limited part-time Customer Service Representative / Teller for our Fennimore, WI location. This is a great position for someone looking for flexibility in hours or a college student looking for a position to complement their school schedule. Frequent weekends (9:00 a.m. to 12:00 p.m.) will be required. This position offers a competitive hourly wage, depending on experience. If you are passionate about helping others in a professional atmosphere and have great attention to detail, apply today!
A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE / TELLER
As a Customer Service Representative / Teller, you arrive each day full of energy and ready to provide excellent customer service. Serving as the first point of contact for our customers, you greet each individual cheerfully and take the time to genuinely listen to their needs. You take pleasure in building relationships and getting to know them by name.
Thriving in our fast-paced financial environment, you accurately and efficiently handle routine banking transactions such as deposits, withdrawals, checks, and loan payments. You prioritize tasks effectively and stay updated on all the latest regulations and policies. Most importantly, you take pride in leaving a positive impression on every customer you serve!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE / TELLER
- Customer service skills
WORK SCHEDULE
This is a part-time day position working Monday through Friday. Hours may vary week to week with opportunities to work other branch locations. Frequent Saturday rotation working 9:00 a.m. to 12:00 p.m.
ABOUT COMMUNITY FIRST BANK
Established in Boscobel in 1871, our locally-owned community bank is dedicated to serving customers with exceptional personalized care that surpasses expectations. We believe in giving back to the communities we serve, contributing time, talent, and financial resources to strengthen local ties.
We attribute our success to the quality and commitment of our team members. That's why we prioritize their growth through ongoing training and education. Our collaborative work environment promotes open and sincere communication, empowering team members to thrive. As an employee-owned bank, our staff also have the opportunity to earn company stock, further aligning their success with ours.
READY TO JOIN OUR BANKING TEAM?
If you believe this banking role is a perfect match for you, please complete our quick and mobile-friendly application. We're excited to connect with you soon!
Location: 53809
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Customer Service Teller?
A: To succeed as a Customer Service Teller, key technical skills include proficiency in banking software and systems, knowledge of financial products and services, and strong analytical skills to resolve customer inquiries and issues. Essential soft skills include excellent communication and interpersonal skills, empathy and active listening to understand customer needs, and problem-solving and conflict resolution abilities to de-escalate tense situations. By combining these technical and soft skills, a Customer Service Teller can provide exceptional customer experiences, build trust and loyalty, and drive business growth through effective issue resolution and upselling/cross-selling opportunities.
Q: What is the career path for a Customer Service Teller?
A: A Customer Service Teller typically starts as an entry-level role, progressing to a Customer Service Representative or Teller Associate position, where they develop skills in handling customer inquiries, resolving issues, and processing transactions. As they gain experience, they may move into mid-level roles such as Team Lead or Customer Service Manager, overseeing teams and implementing process improvements. Senior roles, like Branch Manager or Operations Manager, often involve strategic planning, staff development, and driving business growth, providing opportunities for long-term career advancement and leadership opportunities.
