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Customer Service Teller Jobs (NOW HIRING)

Burke & Herbert Bank

Customer Service Teller

Winchester, VA · On-site

$14.25 - $18.50/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

West Union, WV

$14 - $18.25/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Harrisonburg, VA · On-site

$14.50 - $18.75/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Herndon, PA · On-site

$15 - $19.75/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Alexandria, VA

$16.50 - $21.50/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank & Trust

Customer Service Teller

Inwood, WV · On-site

$14.50 - $19/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Leesburg, VA · On-site

$15.75 - $20.50/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Delmar, MD

$16 - $18/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Morgantown, WV

$16 - $20.75/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

Burke & Herbert Bank

Customer Service Teller

Harrisburg, PA · On-site

$15.25 - $20/hr

Edit English (US) Job Posting TitleCustomer Service Teller Summary/Objective Under the direction of ... Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good ...

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Customer Service Teller information

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How much do customer service teller jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service teller in the United States is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Teller vs Bank Teller?

AspectCustomer Service TellerBank Teller
CredentialsHigh school diploma; some banks may require basic certificationsHigh school diploma; basic banking certifications optional
Work EnvironmentBank branches, customer service countersBank branches, customer service areas
Primary ResponsibilitiesHandling customer inquiries, deposits, withdrawals, account servicesProcessing transactions, cash handling, account access
Employer & IndustryCommercial banks, credit unionsCommercial banks, credit unions

Customer Service Tellers and Bank Tellers often perform similar roles in banking environments, focusing on customer interactions and transaction processing. The main difference lies in the emphasis on customer service skills for Customer Service Tellers, who may also handle inquiries and account services beyond basic transactions. Both roles require similar credentials and work in comparable environments, making them closely related positions within the banking industry.

What are the key skills and qualifications needed to thrive as a Customer Service Teller, and why are they important?

To thrive as a Customer Service Teller, you need strong cash-handling skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, point-of-sale (POS) systems, and basic office equipment is important. Excellent communication, problem-solving abilities, and a friendly demeanor help build trust and rapport with customers. These skills are essential for ensuring accurate transactions, preventing errors or fraud, and delivering a positive customer experience.

What are some common challenges faced by Customer Service Tellers, and how can they overcome them?

Customer Service Tellers often encounter challenges such as handling high customer volumes during peak hours, accurately processing transactions under pressure, and addressing customer complaints or concerns. To overcome these challenges, tellers benefit from strong organizational skills, attention to detail, and effective communication. Building familiarity with banking systems and procedures, seeking feedback from supervisors, and maintaining a positive attitude can also help tellers navigate busy periods and deliver excellent service.

What are Customer Service Tellers?

Customer Service Tellers are professionals who work primarily in banks or credit unions, assisting customers with financial transactions such as deposits, withdrawals, and account inquiries. They handle cash, process payments, answer questions about banking products, and help resolve customer issues. Tellers play a crucial role in ensuring smooth daily operations and providing a positive customer experience. Their responsibilities also include verifying identification, balancing cash drawers, and adhering to security protocols. They serve as the frontline representatives of financial institutions.
More about Customer Service Teller jobs
What cities are hiring for Customer Service Teller jobs? Cities with the most Customer Service Teller job openings:
Who are the top companies hiring for Customer Service Teller jobs? The top employers for Customer Service Teller jobs are:
What states have the most Customer Service Teller jobs? States with the most job openings for Customer Service Teller jobs include:
What job categories do people searching Customer Service Teller jobs look for? The top searched job categories for Customer Service Teller jobs are:
What are popular job titles related to Customer Service Teller jobs? For Customer Service Teller jobs, the most frequently searched job titles are:
Customer Service Teller jobs near you
Customer Service Teller

Customer Service Teller

Burke & Herbert Bank & Trust

Winchester, VA • On-site

$15 - $19.75/hr

Full-time

Posted 2 days ago

Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

131st of 141 rated banks

Job description

Job Description
Edit
English (US)


Job Posting TitleCustomer Service Teller
Job Description

JOB DESCRIPTION

Summary/Objective

Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

Essential Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
  • Issues cashiers’ checks and redeems Savings Bonds.
  • Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
  • Consistently demonstrates a helpful, friendly attitude.
  • Maintains proper amounts of currency and coin in drawer.
  • Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
  • Adheres to all security procedures.
  • Sells and/or refers Bank products and services to customers and prospects.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

Skills/Abilities

  • Strong customer service and sales skills.
  • Ability to communicate clearly with the public.
  • Good math skills and must be able to perform accurate work.
  • Understand security issues involving money and checks preferred.
  • Good comfort level with handling United States currency.
  • Ability to handle and count money accurately.

Education and Experience

  • High School diploma or equivalent preferred.
  • Sales and customer service experience preferred.
  • Experience in handling United States currency preferred.
  • Basic Computer Skills required.

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.

Travel

Travel may be required for this position.


Equal Employment Opportunity/M/F/disability/protected veteran status


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.