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How much do member service representative teller jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service representative teller in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a member service representative teller?

Member Service Representative Tellers are frontline employees at banks or credit unions who assist customers with financial transactions, such as deposits, withdrawals, account inquiries, and payments. They also provide information about products and services, resolve basic account issues, and ensure a positive customer experience. These professionals often play a key role in identifying customer needs and referring them to other specialists when necessary.

What are the key skills and qualifications needed to thrive as a member service representative teller?

To thrive as a Member Service Representative Teller, you need strong cash handling skills, attention to detail, basic math proficiency, and a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and sometimes certification in financial services is valuable. Excellent customer service, problem-solving abilities, and effective communication help build trust and resolve member inquiries efficiently. These skills ensure accurate financial transactions, regulatory compliance, and positive member experiences in a fast-paced environment.

What are some common challenges faced by a member service representative teller, and how can they be managed?

Member Service Representative Tellers often encounter challenges such as handling a high volume of transactions during peak hours, balancing accuracy with efficiency, and managing difficult customer interactions. To manage these challenges, it's important to stay organized, adhere to established procedures, and communicate clearly with both team members and customers. Many institutions provide ongoing training, supportive teams, and technology tools to help streamline workflows and resolve issues effectively, making it easier to deliver excellent service even in busy or stressful situations.

What is the difference between Member Service Representative Teller vs Customer Service Representative?

AspectMember Service Representative TellerCustomer Service Representative
CredentialsHigh school diploma; cash handling certification often preferredHigh school diploma; customer service training
Work EnvironmentBank branches, credit unionsRetail stores, call centers, banks
Employer & IndustryFinancial institutions, credit unionsVarious industries including retail, banking, telecom
Primary FocusHandling transactions, member relations, teller dutiesAssisting customers, resolving issues, providing information

Member Service Representative Tellers primarily focus on cash transactions and member relations within financial institutions, combining teller duties with member service. Customer Service Representatives have a broader role across industries, emphasizing customer support and issue resolution. While both roles require strong communication skills and a high school diploma, Member Service Representative Tellers often need cash handling certifications and work specifically in banking environments.

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Member Service Representative Teller jobs near you
Infographic showing various Member Service Representative Teller job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 29% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative/Teller

Bangor Federal Credit Union

Bangor, ME • On-site

$19 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Member Service Representative/Teller

Bangor Federal Credit Union is seeking a full-time Member Service Representative/Teller to assist members and potential members with their financial needs at its Bangor location. The Member Service Representative/Teller is responsible for the opening and closing accounts, processing deposits, withdrawals and payments for members in person, on the phone or through electronic delivery channels. This person will also answer member questions regarding credit union products and services.

Requirements include:

  • Positive attitude
  • Accurate cash handling skills
  • Good communication skills
  • Computer knowledge
  • Attention to detail
  • Ability to multi-task
  • Problem solving skills
  • Rotating Saturday hours

The pay range for this position is $19.00 - $20.00 per hour, based on experience. Bangor Federal offers a competitive wage and benefit package including: 100% employer paid health insurance, life insurance, short and long-term disability. We also offer dental and vision insurance, paid-time off with immediate accrual, paid holidays, a matching 401k plan and wellness program.

To apply, visit BangorFederal.com

Bangor Federal Credit Union is an Equal Opportunity Employer.

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