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Member Service Representative Teller Jobs (NOW HIRING)

Paychex

Member Service Representative / Teller

Houston, TX · On-site

$15.50 - $19.50/hr

Member Service Representative /Teller Location: Greenway Branch, Houston, TX 77046 Employment Type: Full Time Work Hours: Branch Hours: Monday - Friday: 8:30am - 5:30 pm, Saturday: Rotational ...

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Member Service Representative Teller information

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$12

$17

$22

How much do member service representative teller jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for member service representative teller in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What are Member Service Representative Tellers?

Member Service Representative Tellers are frontline employees at banks or credit unions who assist customers with financial transactions, such as deposits, withdrawals, account inquiries, and payments. They also provide information about products and services, resolve basic account issues, and ensure a positive customer experience. These professionals often play a key role in identifying customer needs and referring them to other specialists when necessary.

What is the lowest position at a bank?

The lowest position at a bank often is a bank teller or a member service representative, both of which typically require basic customer service skills and minimal prior experience. These entry-level roles involve handling transactions, assisting customers, and maintaining account information. Advancement opportunities may include supervisory or specialized roles with additional training or certifications.

What is a member services representative at a bank?

A member services representative at a bank is a customer service professional who assists members with account inquiries, transactions, and banking products. They often handle tasks such as deposits, withdrawals, account openings, and providing information about bank services, typically working in a branch environment and requiring good communication skills.

What job makes $10,000 a month without a degree?

A Member Service Representative Teller typically does not earn $10,000 a month without advanced experience or additional responsibilities. High earnings in such roles are uncommon; most salaries are below that threshold unless combined with bonuses, commissions, or managerial duties. Generally, achieving this income level requires specialized skills, certifications, or working in high-paying industries or roles.

Is CSR a good entry level position?

A Member Service Representative Teller is often considered a good entry-level position in the banking and financial services industry. It provides foundational skills in customer service, cash handling, and financial transactions, which can lead to career advancement within the industry. The role typically requires strong communication skills and attention to detail and may involve training on banking software and procedures.

What are the key skills and qualifications needed to thrive as a Member Service Representative Teller, and why are they important?

To thrive as a Member Service Representative Teller, you need strong cash handling skills, attention to detail, basic math proficiency, and a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and sometimes certification in financial services is valuable. Excellent customer service, problem-solving abilities, and effective communication help build trust and resolve member inquiries efficiently. These skills ensure accurate financial transactions, regulatory compliance, and positive member experiences in a fast-paced environment.

What are some common challenges faced by a Member Service Representative Teller, and how can they be managed?

Member Service Representative Tellers often encounter challenges such as handling a high volume of transactions during peak hours, balancing accuracy with efficiency, and managing difficult customer interactions. To manage these challenges, it's important to stay organized, adhere to established procedures, and communicate clearly with both team members and customers. Many institutions provide ongoing training, supportive teams, and technology tools to help streamline workflows and resolve issues effectively, making it easier to deliver excellent service even in busy or stressful situations.

What is the difference between Member Service Representative Teller vs Customer Service Representative?

AspectMember Service Representative TellerCustomer Service Representative
CredentialsHigh school diploma; cash handling certification often preferredHigh school diploma; customer service training
Work EnvironmentBank branches, credit unionsRetail stores, call centers, banks
Employer & IndustryFinancial institutions, credit unionsVarious industries including retail, banking, telecom
Primary FocusHandling transactions, member relations, teller dutiesAssisting customers, resolving issues, providing information

Member Service Representative Tellers primarily focus on cash transactions and member relations within financial institutions, combining teller duties with member service. Customer Service Representatives have a broader role across industries, emphasizing customer support and issue resolution. While both roles require strong communication skills and a high school diploma, Member Service Representative Tellers often need cash handling certifications and work specifically in banking environments.

More about Member Service Representative Teller jobs
What cities are hiring for Member Service Representative Teller jobs? Cities with the most Member Service Representative Teller job openings:
Who are the top companies hiring for Member Service Representative Teller jobs? The top employers for Member Service Representative Teller jobs are:
What states have the most Member Service Representative Teller jobs? States with the most job openings for Member Service Representative Teller jobs include:
What job categories do people searching Member Service Representative Teller jobs look for? The top searched job categories for Member Service Representative Teller jobs are:
Member Service Representative Teller jobs near you
Infographic showing various Member Service Representative Teller job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,027 per year, or $17.8 per hour.
Member Service Representative (Teller)

Member Service Representative (Teller)

Scott Credit Union

Collinsville, IL • On-site

$18 - $20.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Member Service Representative (Teller) — Branch Network Department; Collinsville Branch

Banking • Full-Time • Branch Network

Scott Credit Union is hiring a Member Service Representative (Teller) in Collinsville, IL to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award-winning team.

Schedule: Full-time | Monday–Friday; Saturday rotation as scheduled

Work Location Status: Fully on-site in Collinsville, IL.

About the Role

Member Service Representatives are one of the primary points of contact for SCU members. They are the first, and often only face our members see. Member Service Representatives must engage with SCU members and process their transactions efficiently and accurately. They are responsible for educating members about SCU products and services as well as providing an exceptional member experience.

Why Join Scott Credit Union?

Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

Benefits include:
  • 11 paid holidays and competitive PTO
  • 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Short-Term Disability, including maternity leave
  • Tuition reimbursement program
  • “Dress for your day” policy
  • Career advancement opportunities
  • Supportive, team-oriented culture
What You’ll Do
  • Operates on-line teller terminal and accurately records amounts received and prepares reports of transactions.
  • Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
  • Foster and maintains relationships with members responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution to branch management. Ensure we are meeting expectations with member service satisfaction results.
  • Educate members on SCU Products and Services including referring members to FSR’s, mortgage, business lending/services and investments.
  • Daily opens and closes Teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to Teller Supervisor for disposition.
What You Bring
  • High school diploma or equivalent
  • Customer service experience
  • Personal computer experience to include Microsoft Office products
Is This You?
  • You’re energized by creating meaningful connections and delivering strategic solutions
  • You stay focused under pressure and prioritize precision in your work
  • You take initiative, own your projects, and consistently aim for high-quality results
  • You’re looking to build a long-term career where your skills can grow and evolve
Our Commitment

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview.


teller, universal banker, cash handling, financial institution