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Member Service Representative Teller Jobs (NOW HIRING)

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Member Service Representative Teller

Sugar Land, TX · On-site

$21 - $25/hr

1SLBJP00003460/59 Title - Member Service Rep Location - 205 Industrial Blvd, Sugar Land TX Pay Rate: $21.00 - $25/HR *Candidate MUST have credit union and/or banking experience as a Teller. *MUST ...

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Member Service Representative Teller information

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$12

$17

$22

How much do member service representative teller jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for member service representative teller in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a member service representative teller?

Member Service Representative Tellers are frontline employees at banks or credit unions who assist customers with financial transactions, such as deposits, withdrawals, account inquiries, and payments. They also provide information about products and services, resolve basic account issues, and ensure a positive customer experience. These professionals often play a key role in identifying customer needs and referring them to other specialists when necessary.

What are the key skills and qualifications needed to thrive as a member service representative teller?

To thrive as a Member Service Representative Teller, you need strong cash handling skills, attention to detail, basic math proficiency, and a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and sometimes certification in financial services is valuable. Excellent customer service, problem-solving abilities, and effective communication help build trust and resolve member inquiries efficiently. These skills ensure accurate financial transactions, regulatory compliance, and positive member experiences in a fast-paced environment.

What are some common challenges faced by a member service representative teller, and how can they be managed?

Member Service Representative Tellers often encounter challenges such as handling a high volume of transactions during peak hours, balancing accuracy with efficiency, and managing difficult customer interactions. To manage these challenges, it's important to stay organized, adhere to established procedures, and communicate clearly with both team members and customers. Many institutions provide ongoing training, supportive teams, and technology tools to help streamline workflows and resolve issues effectively, making it easier to deliver excellent service even in busy or stressful situations.

What is the difference between Member Service Representative Teller vs Customer Service Representative?

AspectMember Service Representative TellerCustomer Service Representative
CredentialsHigh school diploma; cash handling certification often preferredHigh school diploma; customer service training
Work EnvironmentBank branches, credit unionsRetail stores, call centers, banks
Employer & IndustryFinancial institutions, credit unionsVarious industries including retail, banking, telecom
Primary FocusHandling transactions, member relations, teller dutiesAssisting customers, resolving issues, providing information

Member Service Representative Tellers primarily focus on cash transactions and member relations within financial institutions, combining teller duties with member service. Customer Service Representatives have a broader role across industries, emphasizing customer support and issue resolution. While both roles require strong communication skills and a high school diploma, Member Service Representative Tellers often need cash handling certifications and work specifically in banking environments.

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Who are the top companies hiring for Member Service Representative Teller jobs? The top employers for Member Service Representative Teller jobs are:
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Member Service Representative Teller jobs near you
Infographic showing various Member Service Representative Teller job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 29% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative/Teller

Service Credit Union

North Highlands, CA

$21/hr

Part-time

Retirement, PTO

Posted 13 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a Member Service Representative /Teller. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience."

Pay: $21.00, flexible based on experience.

Benefits Include:

  • PTO and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Training and career growth opportunities.

A Day in the Life:

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Experience and Qualifications:

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.
  • ONLY OPEN TO US CITIZENS

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

Employee European Union Privacy Notice

https://servicecu.org/docs/default-source/noindex/ue_privacy.pdf

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