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Member Service Representative Teller Jobs (NOW HIRING)

AA2IT

Member Service Representative Teller

Sugar Land, TX · On-site

$21 - $25/hr

1SLBJP00003460/59 Title - Member Service Rep Location - 205 Industrial Blvd, Sugar Land TX Pay Rate: $21.00 - $25/HR *Candidate MUST have credit union and/or banking experience as a Teller. *MUST ...

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Member Service Representative Teller information

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How much do member service representative teller jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member service representative teller in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a member service representative teller?

Member Service Representative Tellers are frontline employees at banks or credit unions who assist customers with financial transactions, such as deposits, withdrawals, account inquiries, and payments. They also provide information about products and services, resolve basic account issues, and ensure a positive customer experience. These professionals often play a key role in identifying customer needs and referring them to other specialists when necessary.

What are the key skills and qualifications needed to thrive as a member service representative teller?

To thrive as a Member Service Representative Teller, you need strong cash handling skills, attention to detail, basic math proficiency, and a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and sometimes certification in financial services is valuable. Excellent customer service, problem-solving abilities, and effective communication help build trust and resolve member inquiries efficiently. These skills ensure accurate financial transactions, regulatory compliance, and positive member experiences in a fast-paced environment.

What are some common challenges faced by a member service representative teller, and how can they be managed?

Member Service Representative Tellers often encounter challenges such as handling a high volume of transactions during peak hours, balancing accuracy with efficiency, and managing difficult customer interactions. To manage these challenges, it's important to stay organized, adhere to established procedures, and communicate clearly with both team members and customers. Many institutions provide ongoing training, supportive teams, and technology tools to help streamline workflows and resolve issues effectively, making it easier to deliver excellent service even in busy or stressful situations.

What is the difference between Member Service Representative Teller vs Customer Service Representative?

AspectMember Service Representative TellerCustomer Service Representative
CredentialsHigh school diploma; cash handling certification often preferredHigh school diploma; customer service training
Work EnvironmentBank branches, credit unionsRetail stores, call centers, banks
Employer & IndustryFinancial institutions, credit unionsVarious industries including retail, banking, telecom
Primary FocusHandling transactions, member relations, teller dutiesAssisting customers, resolving issues, providing information

Member Service Representative Tellers primarily focus on cash transactions and member relations within financial institutions, combining teller duties with member service. Customer Service Representatives have a broader role across industries, emphasizing customer support and issue resolution. While both roles require strong communication skills and a high school diploma, Member Service Representative Tellers often need cash handling certifications and work specifically in banking environments.

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Member Service Representative Teller jobs near you
Infographic showing various Member Service Representative Teller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative/ Teller - Mishicot

Kohler Credit Union

Mishicot, WI • On-site

$19.15 - $21.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Kohler Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Join Kohler Credit Union and start your career at our Mishicot Branch!
Kohler Credit Union is a community-focused financial institution dedicated to helping our members achieve financial success. We're excited to offer a Full-Time Teller/Member Service Representative opportunity at our Mishicot Branch. The compensation for this position is $19.15-$21.40 per hour. No previous banking experience is required, making this an excellent opportunity to launch a rewarding career in financial services.
As a Teller/Member Service Representative, you'll build meaningful relationships with members by assisting with financial transactions, identifying their needs, and recommending products and services that help them reach their financial goals. At Kohler Credit Union, we're committed to your professional growth by providing comprehensive training, ongoing development, and opportunities for career advancement. We also believe in supporting a healthy work-life balance through flexible scheduling and generous paid time off.
In addition to a competitive starting wage, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, life insurance, tuition reimbursement, and more. You'll become part of a collaborative, supportive team that values integrity, service, and community involvement.
Position Overview
As a Member Service Representative/Teller at our Mishicot Branch, you will deliver exceptional member service by processing financial transactions, answering questions, and recommending products and services that meet members' needs. You'll play an important role in creating positive member experiences while ensuring efficient and accurate daily branch operations.
Key Responsibilities
  • Build strong relationships with members by providing friendly, personalized service.
  • Process deposits, withdrawals, payments, and other financial transactions accurately and efficiently.
  • Maintain balanced cash drawers while following all cash handling and security procedures.
  • Identify member needs and recommend appropriate products and services.
  • Meet performance expectations related to service quality, accuracy, and member satisfaction.
  • Communicate effectively with members and teammates in person, by phone, and through email.
  • Participate in ongoing training and development opportunities to expand your knowledge and grow your career.

Qualifications
  • High School Diploma or GED required.
  • Strong math, communication, and computer skills.
  • Previous customer service or cash handling experience is preferred but not required.
  • Positive attitude, attention to detail, adaptability, and a passion for helping others.

Join Kohler Credit Union and make a difference in the Mishicot community while building a rewarding career with an organization that invests in your success.
Apply today-we'd love to meet you!
Applicants must be authorized to work in the United States without current or future sponsorship.

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