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Member Service Representative Teller Jobs (NOW HIRING)

Paychex

Member Service Representative Teller

Houston, TX · On-site

$15.50 - $19.50/hr

Member Service Representative / Teller Location: Memorial Branch, Houston, TX 77079 Employment Type: Full Time Work Hours: Branch Hours: Monday - Friday: 8:00am - 5:00pm; Saturday: Rotational 8:30am ...

Paychex

Member Service Representative / Teller

Houston, TX · On-site

$13.75 - $17.25/hr

Member Service Representative / Teller Location: Northwest Branch, Houston, TX 77070 Employment Type: Full Time Work Hours: Branch Hours: Monday - Friday: 8:30am - 6:15pm; Saturday: 8:30am - 2:30pm.

Paychex

Member Service Representative / Teller

Houston, TX · On-site

$15 - $19/hr

Member Service Representative / Teller Location: Southeast Branch, Houston, TX 77075 Employment Type: Full Time Work Hours: Branch Hours: Monday - Friday: 8:30am - 6:15pm; Saturday: 8:30am - 2:30pm.

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Member Service Representative Teller information

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How much do member service representative teller jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for member service representative teller in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a member service representative teller?

Member Service Representative Tellers are frontline employees at banks or credit unions who assist customers with financial transactions, such as deposits, withdrawals, account inquiries, and payments. They also provide information about products and services, resolve basic account issues, and ensure a positive customer experience. These professionals often play a key role in identifying customer needs and referring them to other specialists when necessary.

What are the key skills and qualifications needed to thrive as a member service representative teller?

To thrive as a Member Service Representative Teller, you need strong cash handling skills, attention to detail, basic math proficiency, and a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and sometimes certification in financial services is valuable. Excellent customer service, problem-solving abilities, and effective communication help build trust and resolve member inquiries efficiently. These skills ensure accurate financial transactions, regulatory compliance, and positive member experiences in a fast-paced environment.

What are some common challenges faced by a member service representative teller, and how can they be managed?

Member Service Representative Tellers often encounter challenges such as handling a high volume of transactions during peak hours, balancing accuracy with efficiency, and managing difficult customer interactions. To manage these challenges, it's important to stay organized, adhere to established procedures, and communicate clearly with both team members and customers. Many institutions provide ongoing training, supportive teams, and technology tools to help streamline workflows and resolve issues effectively, making it easier to deliver excellent service even in busy or stressful situations.

What is the difference between Member Service Representative Teller vs Customer Service Representative?

AspectMember Service Representative TellerCustomer Service Representative
CredentialsHigh school diploma; cash handling certification often preferredHigh school diploma; customer service training
Work EnvironmentBank branches, credit unionsRetail stores, call centers, banks
Employer & IndustryFinancial institutions, credit unionsVarious industries including retail, banking, telecom
Primary FocusHandling transactions, member relations, teller dutiesAssisting customers, resolving issues, providing information

Member Service Representative Tellers primarily focus on cash transactions and member relations within financial institutions, combining teller duties with member service. Customer Service Representatives have a broader role across industries, emphasizing customer support and issue resolution. While both roles require strong communication skills and a high school diploma, Member Service Representative Tellers often need cash handling certifications and work specifically in banking environments.

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What cities are hiring for Member Service Representative Teller jobs? Cities with the most Member Service Representative Teller job openings:
Who are the top companies hiring for Member Service Representative Teller jobs? The top employers for Member Service Representative Teller jobs are:
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Member Service Representative Teller jobs near you
Infographic showing various Member Service Representative Teller job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 29% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative/Teller Hazleton

Cross Valley Federal Credit Union

Wilkes Barre, PA • On-site

$18 - $19/hr

Full-time

Re-posted 12 days ago

Job description

Description:

Job Description: Future Hazleton Branch, Full time, Member Service Representative/Teller/Bi-Lingual


The Member Service Representative (Teller) serves as the frontline representative of the credit union, providing outstanding service to members while accurately processing financial transactions. This position is responsible for handling deposits, withdrawals, loan payments, account inquiries, and other member service requests while promoting credit union products and services that meet members' financial needs.


Essential Duties and Responsibilities:

  • Provide exceptional member service by greeting and assisting members in a professional, friendly, and courteous manner.
  • Process member transactions accurately and efficiently, including but not limited to:
DepositsWithdrawalsLoan paymentsCash advancesCheck cashingMoney orders
  • Balance cash drawer daily and maintain accurate transaction records.
  • Verify member identity and ensure compliance with applicable regulations, policies, and procedures.
  • Answer member questions regarding accounts, products, services, and electronic banking options.
  • Identify opportunities to refer members to appropriate credit union products and services, including loans, deposit accounts, debit cards, online banking, and other financial solutions.
  • Assist members with opening and maintaining accounts as needed.
  • Resolve routine member concerns and escalate complex issues to management when appropriate.
  • Maintain confidentiality of member information and adhere to all security procedures.
  • Support branch operations and contribute to achieving branch goals.
  • Participate in ongoing training and professional development opportunities.


We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.

Requirements:

Requirements:

-Must be able to understand and communicate in both English and Spanish

- High school diploma or equivalent

- Prior experience in a customer service or cash handling role preferred

- Strong communication and interpersonal skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Detail-oriented with strong organizational skills

- Basic mathematical and problem solving skills.

- Computer skills and ability to learn new software quickly

-Must be able to travel to Wilkes-Barre for training