Program Manager I - Graduate Medical Education, Trainee Services

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Job Title
Program Manager I - Graduate Medical Education, Trainee Services

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
EI Graduate Medical Education-Research Innov and Educ

Job Code
T26193

Shift
Days

Schedule
8:00am-5:00pm

Job Summary
Manages recruitment systems and tools in Graduate Medical Education (GME) including the National Resident Matching Program (NRMP), GME Track, and the Electronic Residency Application Service (ERAS). Executes pertinent duties such as program activation, communication, monitoring of quotas, and regulation compliance for certified rank order lists. Acts as a resource for GME programs by providing training and troubleshooting services. Performs related activities in the collection, recording, management, analysis, and dissemination of recruitment data.

Manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Liaison between department and outside communities. Serves as a coach and mentor for other positions in the department. Participates in budgetary process.

Job Details

Responsibilities:

• Develops, implements, manages and maintains operational systems and activities.
• Serves as a liaison with all levels of the organization and outside community.
• Manages multiple priorities and projects with competing deadlines.
• Allocates time to meet completion requirements.
• Serves as a coach and mentor for other positions in the department.
• Reviews and monitors adherence to Human Resources policies and corporate compliance procedures.
• Other duties as assigned.

Education:

• Bachelor's degree in Business Administration, Healthcare Administration or related field.

Certifications:

• May be required for specific positions as per policy or regulation.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to take appropriate action in a stressful environment.
• Knowledge of statistical and financial analysis, primary research and business plan development.

Work Experience:

• Minimum of two years of experience in project management, data analysis and systems training; healthcare setting preferred.
• Offset: High School diploma/GED and six years of experience.
• Offset: Associate's degree and four years of experience.
• Offset: Master's degree and one year of experience.

Preferred Qualifications:

• Experience with recruitment systems and tools in Graduate Medical Education (GME) including the National Resident Matching Program (NRMP), GME Track, and the Electronic Residency Application Service (ERAS)
• Experience with MedHub, (Residency Management System)

Physical Requirements:

Personal Protective Equipment:Follows Standard Precautions using personal protective equipment as required for procedures.

Keywords: GME, ERAS, National Resident Matching Program, NRMP, Electronic Residency Application Service, MedHub, (Residency Management System)

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities