Revenue Manager - Biltmore Farms Hotels

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

At Biltmore Farms we are continuing George Vanderbilt's legacy of hospitality and community enrichment here in Asheville, North Carolina. Biltmore Farms is known for cultivating healthy sustainable communities, thriving businesses, and an inspiring sense of place. Imagine a place where people support your goals and opportunities to grow exist. Picturing ourselves somewhere is the first step to getting there. Go ahead, picture yourself here at Biltmore Farms. We see you here too!

Essential Elements

The Revenue Manager is integral to the success of the Hospitality division's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the General Managers and additional related departments in implementing the hotels' yield strategies. Manager must be highly attentive to detail, have excellent computer skills and be comfortable with multiple technical systems, very knowledgeable of Excel and Macros, and able to multi-task while also working quickly to stay on a fast-paced schedule.

As Revenue Manager, you will:

• Implement revenue management operations, procedures and best practices.
• Identify new revenue opportunities.
• Provide daily, weekly and monthly reporting.
• Optimize and expand distribution partnerships (OTA's Local Websites).
• Provide local market knowledge and insight for the hotel managers and owners.
• Build and maintain strong working relationships with levels of staff at the client hotel.
• Oversee revenue management and distribution strategy of the hotel and manage day-to- day yield operations.
• Perform competitive benchmark studies and follow market trends.
• Create and maintain a 13-month rolling demand calendar.
• Create and develop pricing strategies in conjunction with each hotel.
• Provide weekly dynamic forecast of expected results, variances and budget comparisons.
• Manage and oversee strategy for all third party distribution channels.
• Responsible for assessing, analyzing and pricing group business strategies.
• Analysis of overall monthly hotel performance and provide summary report with recommendations to improve long-term strategies.
• Ensure all related systems are configured correctly, validated and working to full capacity.
• Oversee and audit the standards and operations of the reservations process.
• Liaison with hotel Sales and Marketing departments as a team.
• Conduct quarterly property performance review and develop strategic and tactical action.
• Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution revenue management; inventory availability by channel; pricing control and new pricing concepts.

**Depending upon the qualifications of the successful candidate, the hiring manager may choose to fill this position at a higher level within the revenue management career ladder**

Minimum qualifications

Education & Experience

Any combination of education and experience equivalent to:

• Bachelor's or Master's degree in business administration, hospitality and tourism, or other applicable field of study; AND
• Minimum two (2) years of direct Hotel Revenue Management experience.
• Any combination of education, training or experience that provides the required knowledge, skills and abilities is acceptable.

Specific Knowledge, Skills, and Abilities

• Highly computer literate with a high-level command of Excel.
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets.
• Business Development DNA and commercial minded.
• Strong sense of need for achievement of goals and success.
• Sound ability and knowledge to develop standards of operations and strategic processes.
• Good analytical and numeric skills for fast data crunching.
• Capacity to read situation, understand environments and respond accordingly.
• Capable of prioritizing between revenue generating actions and time-consuming tasks with low yield impact.
• Ability to work across all levels and functions of the business under own initiative in a highly pressured environment.
• Strong interpersonal skills, adaptive, influencing, and supervisory management skills.
• Mentality of client service and taking responsibility beyond direct duties.
• Willingness to travel and ability to interact professionally with other cultures.

Why join our Hospitality Management team?

• Competitive salaries
• Potential for annual bonus
• Outstanding medical, dental, and vision benefits coverage
• Fun wellness program with annual bonus of up to $600
• 401K retirement plan with employer matching program
• Vacation, sick leave, and paid holidays
• Hilton brand hotel discounts for you, your family, and your friends
• YMCA membership monthly discount
• Friendly and supportive work environments with an amazing team of hospitality professionals
• Incredible employee learning and growth opportunities

Post Offer / Pre-Employment:

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

Equal Opportunity Employer:

Biltmore Farms is an Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga para obtener mas informacion.