About Bally's
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
10,000+ Employees
Headquarters location
Providence, RI, US
Year founded
2004
Bally's rating
6.3
Based on 63 frontline employees who took The Breakroom Quiz
14th of 15 rated gambling companies
Job description
Responsibilities:
Competencies:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
- Performs all duties in accordance with state gaming regulations.
- Maintains & updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations.
- Completes table fills, credits and markers and comps.
- Verifies and approves guest transactions while having a thorough knowledge of title 31.
- Safeguards the company's assets assigned.
- Ensures all scheduled tables are manned and ready at the beginning of the shift.
- Assists in coaching, evaluating, counseling and rewarding Hard Rockers while maintaining efficient personnel records.
- Supervises games ensuring dealers are following Hard Rock policy and procedures.
- Promotes safety awareness to minimize work related injuries.
- Enrolls new guests in the Encore players club.
- Maintains complete knowledge of comp. procedures as well as the ability to evaluate guests, ensuring that qualified quests are taken care of through the complementary process.
- Resolves guest & Hard Rocker issues/disputes.
- Adheres to department and property policies and procedures.
- Maintains knowledge of property information & memorabilia.
Competencies:
- Must project a professional and positive image.
- High energy level.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Good judgment and common sense.
- Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
- Ability to work a flexible schedule.
- Excellent interpersonal and communication skills (oral & written).
- Must be able to communicate clearly, concisely, and effectively with all Hard Rockers and guests.
- Ability to understand and promulgate written memos, instructions, regulations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
ballys.com
Most Popular Jobs Similar to Table Games Manager
table games supervisor
table games dual rate supervisor
table games floor supervisor
gaming manager
game manager
table games dealer
casino manager
casino director
dealer sales manager
casino cage manager
Other Helpful Pages Related To Table Games Supervisor
Voice Writer Salaries
Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Manager?
A: To succeed as a Table Games Manager, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and data analysis tools. Soft skills such as excellent communication, interpersonal, and conflict resolution skills are also crucial, as they enable effective management of staff, patrons, and high-pressure situations. By combining these technical and soft skills, a Table Games Manager can effectively oversee table games operations, drive revenue growth, and foster a positive work environment, ultimately supporting career advancement and success in the role.
Q: What is the career path for a Table Games Manager?
A: A Table Games Manager typically starts as a Table Games Dealer or Floor Person, progressing to a Shift Manager or Assistant Table Games Manager role, where they oversee daily operations and develop leadership skills. As they gain experience, they can move into a Table Games Manager position, responsible for managing a team, controlling table limits, and ensuring regulatory compliance. Ultimately, senior roles such as Senior Table Games Manager or Director of Table Games may be available, offering opportunities for strategic planning, budgeting, and departmental leadership.
