$1.20K/wk
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 24 days ago
Andretti Indoor Karting & Games rating
6.9
Based on 14 frontline employees who took The Breakroom Quiz
14th of 54 rated activity centers and activity clubs
Job description
POSITION SUMMARY:
The Track Supervisor position is a full-time hourly role, that will be responsible for the assisting the Operation Managers of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation and safety and security. The Track Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability. A Track Supervisor is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.
RESPONSIBILITIES:
- Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
- Accountable to maximize daily sales and effectively manage costs, labor and cash control
- Maintain opening, running and closing duties for department
- Manage organization and cleanliness of departmental areas
- Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
- Ensures the highest level of quality and standards of service.
- Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
- Empowers staff to deliver exceptional legendary service
- Executes any special events with Leader on duty
- Responsible to provide management with direct and honest feedback of staff regarding performance
- Assist with staff training and employee relations
- Assures that staff morale is maintained at a high level
- Takes an active part in the recruitment and retention of staff
We currently have nine locations in Arizona, Florida, Georgia amp; Texas, and Corporate Support offices in Orlando and Atlanta. Benefits include:
- Top Pay
- Flexible Schedules
- Personal/Family Medical, Dental and Vision Coverage
- $1200 company paid Health Savings Account available
- Vacation and Sick time accrued during the first year
- 401k retirement program with up to 8% company match
Guest service and leadership experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an Andretti Team Member to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 6 months or more of Andretti brand and culture exposure a plus
- Current trainer or team lead a plus
- Proven leadership and team skills; ability to motivate and manage all levels of staff
- Strong written, verbal and organizational skills.
- Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position.
- Ability to lift up to 50 lbs.
- Maintain all safety procedures
- Open and full availability
- Willingness to work a flexible schedule including holidays, nights and weekends.
- Sensitivity to confidentiality. Use of discretion regarding personal and confidential employee matters.
- Gregarious, upbeat and outgoing personality.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Track Supervisor?
A: To succeed as a Track Supervisor, key technical skills include knowledge of rail infrastructure, rail safety regulations, and maintenance procedures, as well as proficiency in software applications used for track management and maintenance planning. Soft skills such as strong communication, problem-solving, and leadership abilities are also crucial, as Track Supervisors must effectively coordinate with teams, resolve issues, and make informed decisions to ensure safe and efficient rail operations. By combining these technical and soft skills, Track Supervisors can effectively manage track maintenance, minimize disruptions, and contribute to a safe and reliable rail network.
Q: What is the career path for a Track Supervisor?
A: A Track Supervisor typically starts as a Track Maintenance Worker or Rail Maintenance Technician, progressing to a Track Maintenance Foreman or Senior Rail Maintenance Technician, and eventually becoming a Track Supervisor, overseeing daily maintenance operations and managing teams. Key opportunities for skill development include training in rail safety protocols, project management, and leadership, as well as certifications in areas like rail welding, signal maintenance, or track inspection. Long-term career prospects may lead to roles such as Operations Manager, Maintenance Manager, or even General Manager, with opportunities to transition into related fields like transportation management or logistics.
