Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core ...
Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core ...
Staff IT/MSP Engineer
Los Angeles, CA · On-site +1
Required Skills & Qualifications Category Requirement Experience 8-12+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
Staff IT/MSP Engineer
Los Angeles, CA · On-site +1
Required Skills & Qualifications Category Requirement Experience 8-12+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
Staff IT/MSP Engineer
Los Angeles, CA · On-site +1
Required Skills & Qualifications Category Requirement Experience 8-12+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
Staff IT/MSP Engineer
Los Angeles, CA · On-site +1
Required Skills & Qualifications Category Requirement Experience 8-12+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
IT MSP Technical Team Lead
Las Vegas, NV · On-site
$60K - $80K/yr
Position Overview The IT MSP Technical Team Lead will oversee day-to-day technical operations, assist with escalations, mentor technicians, and help ensure tickets, projects, and client requests are ...
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IT MSP Technical Team Lead
Las Vegas, NV · On-site
$60K - $80K/yr
Position Overview The IT MSP Technical Team Lead will oversee day-to-day technical operations, assist with escalations, mentor technicians, and help ensure tickets, projects, and client requests are ...
Required Skills & Qualifications Category Requirement Experience 812+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
Quick apply
Required Skills & Qualifications Category Requirement Experience 812+ years in IT, with at least 5 years specifically in an MSP environment. Cloud Mastery Expert-level knowledge of Microsoft 365 ...
IT MSP Technician II
Frisco, TX · On-site
$20 - $30/hr
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician II ...
IT MSP Technician II
Frisco, TX · On-site
$20 - $30/hr
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician II ...
It is a strong fit for a student interested in sales, business development, private equity, or ... MSP platform.
It is a strong fit for a student interested in sales, business development, private equity, or ... MSP platform.
It is a strong fit for a student interested in sales, business development, private equity, or ... MSP platform.
Quick apply
It is a strong fit for a student interested in sales, business development, private equity, or ... MSP platform.
MSP Project Engineer
$100K - $110K/yr
Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory). * Strong experience ...
MSP Project Engineer
$100K - $110K/yr
Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory). * Strong experience ...
MSP Project Engineer
New York, NY · On-site
$100K - $110K/yr
Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory). * Strong experience ...
MSP Project Engineer
New York, NY · On-site
$100K - $110K/yr
Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory). * Strong experience ...
IT MSP Level II/III Technician/Consultant
Fort Lauderdale, FL · On-site
$50K - $90K/yr
When you work for TeamLogic IT Fort Lauderdale, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary The IT Technician's role is ...
IT MSP Level II/III Technician/Consultant
Fort Lauderdale, FL · On-site
$50K - $90K/yr
When you work for TeamLogic IT Fort Lauderdale, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary The IT Technician's role is ...
Junior IT Manager
Des Plaines, IL · On-site
$65K - $75K/yr
Responsible for creating and maintaining full project documentation, including those of an IT MSP, on our GRC platform. * Responsible for the delivery of a runbook at the end of every project that ...
Junior IT Manager
Des Plaines, IL · On-site
$65K - $75K/yr
Responsible for creating and maintaining full project documentation, including those of an IT MSP, on our GRC platform. * Responsible for the delivery of a runbook at the end of every project that ...
Junior IT Manager
$65K - $75K/yr
Responsible for creating and maintaining full project documentation, including those of an IT MSP, on our GRC platform. * Responsible for the delivery of a runbook at the end of every project that ...
Junior IT Manager
$65K - $75K/yr
Responsible for creating and maintaining full project documentation, including those of an IT MSP, on our GRC platform. * Responsible for the delivery of a runbook at the end of every project that ...
Sales Representative - Managed IT Solutions
Irving, TX · On-site
$50K - $70K/yr
Minimum 2 years of sales experience in IT, MSP, or technology services * Proven ability to navigate complex sales cycles and close deals * Strong communication, negotiation, and presentation skills
Quick apply
Sales Representative - Managed IT Solutions
Irving, TX · On-site
$50K - $70K/yr
Minimum 2 years of sales experience in IT, MSP, or technology services * Proven ability to navigate complex sales cycles and close deals * Strong communication, negotiation, and presentation skills
Sales Representative - Managed IT Solutions
Irving, TX · On-site
$50K - $70K/yr
Minimum 2 years of sales experience in IT, MSP, or technology services * Proven ability to navigate complex sales cycles and close deals * Strong communication, negotiation, and presentation skills
Quick apply
Sales Representative - Managed IT Solutions
Irving, TX · On-site
$50K - $70K/yr
Minimum 2 years of sales experience in IT, MSP, or technology services * Proven ability to navigate complex sales cycles and close deals * Strong communication, negotiation, and presentation skills
We set our clients up for long-term success by helping them make strong strategic IT decisions that support their business.A People-First organization, we arethe onlyNew York City based MSP tobe ...
Quick apply
We set our clients up for long-term success by helping them make strong strategic IT decisions that support their business.A People-First organization, we arethe onlyNew York City based MSP tobe ...
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Level 3 Technician (MSP)
Houston, TX · On-site
$65K - $85K/yr
... IT environment. Responsibilities: * Technical Support: Provide advanced technical support for a ... A minimum of 2 years MSP experience is required. A Bachelor's degree in IT, Computer Science, or a ...
Quick apply
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Level 3 Technician (MSP)
Houston, TX · On-site
$65K - $85K/yr
... IT environment. Responsibilities: * Technical Support: Provide advanced technical support for a ... A minimum of 2 years MSP experience is required. A Bachelor's degree in IT, Computer Science, or a ...
Customer Success Specialist
San Mateo, CA · On-site
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Customer Success Specialist
San Mateo, CA · On-site
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Customer Success Specialist
Hayward, CA · On-site
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Customer Success Specialist
Hayward, CA · On-site
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Customer Service Representative
Champaign, IL · On-site
$35K - $45K/yr
Experience in an IT, MSP, or technology environment is a plus. All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com #HPIND
Customer Service Representative
Champaign, IL · On-site
$35K - $45K/yr
Experience in an IT, MSP, or technology environment is a plus. All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com #HPIND
it msp information
See salary details
$62.5K - $89.8K
3% of jobs
$89.8K - $117.1K
4% of jobs
$117.1K - $144.5K
7% of jobs
$159.3K is the 25th percentile. Wages below this are outliers.
$144.5K - $171.8K
19% of jobs
The median wage is $198.2K / yr.
$171.8K - $199.1K
17% of jobs
$199.1K - $226.4K
17% of jobs
$241.6K is the 75th percentile. Wages above this are outliers.
$226.4K - $253.7K
14% of jobs
$253.7K - $281K
7% of jobs
$281K - $308.4K
6% of jobs
$308.4K - $335.7K
3% of jobs
$335.7K - $363K
2% of jobs
$62.5K
$210.1K
$363K
How much do it msp jobs pay per year?
What is an IT MSP?
An IT MSP (Managed Service Provider) job involves managing and maintaining a company's IT infrastructure, including networks, cloud services, cybersecurity, and technical support. Professionals in this role proactively monitor systems, troubleshoot issues, and implement solutions to ensure smooth operations. They often provide remote or on-site support to multiple clients, helping businesses optimize their technology while minimizing downtime.
What does an IT MSP do?
A typical day at an IT MSP involves remotely monitoring client systems, responding to service tickets, performing preventative maintenance, and troubleshooting a variety of technical issues. You may also handle software updates, assist with onboarding new users, and collaborate with team members to resolve complex challenges. Many MSP roles require balancing several clients at once, so strong organizational and multitasking skills are important. The work is fast-paced and provides valuable exposure to different technologies and business environments, making it a great place to build diverse IT experience.
What are the key skills and qualifications needed to thrive in the IT MSP position?
To excel in an IT MSP (Managed Service Provider) role, you need a solid understanding of IT infrastructure, networking, and troubleshooting, often supported by certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Strong communication, problem-solving abilities, and a customer-focused approach are important soft skills. These qualifications ensure effective support for diverse client environments and help build trust through responsive, high-quality technical service.
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Job description
Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core toolsets, and serving as a bridge between business goals and technical execution.
Responsibilities:
• Develop "Gold Standards" for client environments (e.g., standardizing Entra ID configurations or Intune policies across all tenants).
• Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms).
• Evaluate emerging tech (like AI-driven helpdesk automation) and decide if/how to integrate it into the service offering.
• Act as the final "buck stops here" point for the most catastrophic or persistent technical issues.
• Design complex migrations (Cloud-to-Cloud, M&A integrations) that Senior Engineers then execute.
• Lead investigations into systemic failures to ensure they never happen again across any client site.
• You are measured by how much better you make the *other* engineers. You conduct code/script reviews and technical workshops.
• Define how the team documents environments to ensure "Single Pane of Glass" visibility.
• Oversee the implementation of zero-trust frameworks and MFA across the entire MSP stack.
• Ensure client environments meet regulatory standards (HIPAA, CMMC, SOC2) through automated auditing.
Qualifications:
Required:
• 8–12+ years in IT, with at least 5 years specifically in an MSP environment.
• Expert-level knowledge of Microsoft 365 (Enterprise), Azure (Identity & Networking), and AWS.
• Proficiency in PowerShell, Python, or API integrations to 'automate the boring stuff.'
• Experience with EDR/XDR, SIEM, and Advanced Threat Protection.
• Ability to explain $100k architectural decisions to non-technical CEOs (The 'Business-to-Tech' translator).
• Microsoft: MS-102 (M365 Administrator Expert) or AZ-305 (Azure Solutions Architect).
• Security: CISSP, CISM, or advanced vendor certs (e.g., Palo Alto PCNSE).
• Frameworks: ITIL v4 or specialized MSP-centric management training.
Company:
Red Cup IT is an enterprise-grade Cybersecurity & IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. Founded in 2009, the company is headquartered in Garden Grove, USA, with a team of 11-50 employees. The company is currently Early Stage.
About Red Cup IT
Sourced by ZipRecruiter
Industry
Network security
Company size
11 - 50 Employees
Headquarters location
Garden Grove, CA, US
Year founded
2009