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Zendesk Internship Jobs (NOW HIRING)

... internship experience. * Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange). * Familiarity with IT ticketing systems like Zendesk or similar platforms. * Strong ...

Up to 1 year of experience in a technical support, help desk, or customer-facing role; internships ... Experience working in Zendesk specifically. * Prior exposure to SaaS products or software ...

Up to 1 year of experience in a technical support, help desk, or customer-facing role; internships ... Experience working in Zendesk specifically. * Prior exposure to SaaS products or software ...

IT Network Support

Manhattan, NY · On-site

$74K - $130K/yr

... internship experience. * Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange). * Familiarity with IT ticketing systems like Zendesk or similar platforms. * Strong ...

... Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic ... Own full-cycle recruiting for university hiring, including internship and new graduate roles across ...

New

Respond to employee inquiries through Zendesk and escalate as appropriate * Assist with personnel ... of HR or related experience (internships and administrative experience considered) * HR ...

Respond to employee inquiries through Zendesk and escalate as appropriate * Assist with personnel ... of HR or related experience (internships and administrative experience considered) * HR ...

Internships and co-ops count. * Strong in TypeScript and/or Python . * You've built something with ... Integrated with Salesforce, Slack, Zendesk, Notion, or Jira * Startup / high-growth experience What ...

... internships or early career experience welcome). * Experience with SQL, MongoDB, or scripting ... Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.). * Exposure ...

... internships or early career experience welcome). * Experience with SQL, MongoDB, or scripting ... Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.). * Exposure ...

... internships or early career experience welcome). * Experience with SQL, MongoDB, or scripting ... Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.). * Exposure ...

... internship experience considered). * Working knowledge of Windows 10/11 operating systems and ... Experience with ticketing systems (e.g., Zendesk). * Familiarity with Active Directory / Microsoft ...

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

... through internships, technical training programs, certifications, or academic coursework may be ... Zendesk, Freshservice, or similar platforms. - Understanding of endpoint security tools, device ...

Be Seen First

... internships, coursework, certifications, or equivalent practical experience may be considered ... Zendesk, ServiceNow, ManageEngine, or similar systems. * Exposure to MicrosoftEntra ID/Azure AD ...

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

... through internships, technical training programs, certifications, or academic coursework may be ... Zendesk, Freshservice, or similar platforms. - Understanding of endpoint security tools, device ...

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

... through internships, technical training programs, certifications, or academic coursework may be ... Zendesk, Freshservice, or similar platforms. - Understanding of endpoint security tools, device ...

Showing results 21-40

Zendesk Internship information

See salary details

$13

$25

$38

How much do zendesk internship jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for zendesk internship in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What is a Zendesk internship?

A Zendesk Internship is a temporary position offered by Zendesk, a company specializing in customer service software, to students or recent graduates. Interns typically work on real projects alongside experienced professionals in fields like engineering, product management, marketing, or customer experience. The internship provides hands-on experience, mentorship, and networking opportunities within the tech industry. It's designed to help participants develop practical skills, gain industry insights, and potentially transition into full-time roles after graduation.

What skills and qualifications are needed to thrive as a Zendesk intern?

To thrive as a Zendesk Intern, you generally need foundational knowledge in customer service principles, problem-solving abilities, and a relevant academic background such as business, IT, or communications. Familiarity with Zendesk's customer support platform, ticketing systems, and common CRM tools is typically required, and some roles may value basic coding or data analysis skills. Strong communication, collaboration, and a proactive learning attitude are standout soft skills in this internship. These qualities enable interns to contribute effectively to support teams, quickly adapt to company processes, and deliver excellent customer experiences.

What types of projects do interns typically work on during a Zendesk internship?

As a Zendesk intern, you can expect to work on impactful, real-world projects alongside experienced professionals. Interns often contribute to product development, customer support enhancements, data analysis, or process improvements, depending on their team placement. You'll collaborate with cross-functional teams, attend regular meetings, and may have the opportunity to present your work to leadership. This hands-on experience is designed to help you build practical skills and expand your professional network, preparing you for a successful career in tech or customer experience.

What is the difference between Zendesk Internship vs Customer Support Representative?

AspectZendesk InternshipCustomer Support Representative
Required CredentialsEnrolled in or recent graduate of relevant fieldHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer service environment, handling client inquiries
Employer & Industry UsageTech companies, SaaS providers, customer service platformsVarious industries including tech, retail, finance
Common Search & ComparisonEntry-level, learning role, internship programsFull-time, entry-level customer support roles

The Zendesk Internship is an entry-level learning opportunity designed for students or recent graduates interested in customer service and SaaS platforms. In contrast, a Customer Support Representative is a full-time role focused on assisting customers with product issues. While both roles involve customer interaction, the internship emphasizes training and skill development, whereas the representative role involves ongoing support responsibilities.

More about Zendesk Internship jobs

What cities are hiring for Zendesk Internship jobs?

Cities with the most Zendesk Internship job openings:

What are the most commonly searched types of Zendesk jobs?

The most popular types of Zendesk jobs are:

What states have the most Zendesk Internship jobs?

States with the most job openings for Zendesk Internship jobs include:

Infographic showing various Zendesk Internship job openings in the United States as of September 2026, with employment types broken down into 16% Internship, 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $52,867 per year, or $25.4 per hour.

IT Network Support

New York, NY

Parsons
Civil Engineering Construction • 10K+ employees

$74K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Parsons rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz


Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Parsons is looking for a talented IT Network Support to join our team! This role is ideal for someone starting their career in IT who is excited to learn, grow, and contribute to a modern, cloud-first IT environment.

The position focuses on providing excellent user support, assisting with day-
to-day IT operations, and learning from more experienced team members.
The ideal candidate will demonstrate initiative, a willingness to take
ownership of tasks, and a commitment to delivering high-quality service.

Program background

The Gateway Program is the most urgent infrastructure program in the country - a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark, New Jersey and New York City, the busiest section of the Northeast Corridor (NEC). The first phase of the Gateway Program includes the Hudson Tunnel Project (HTP), which includes the construction of a new two-track tunnel under the Hudson River connecting to Penn Station New York as well as the full rehabilitation of the existing 110-year-old North River Tunnel. The Gateway Development Commission (GDC), established through bi-state legislation, is responsible for the financing and development of the Hudson Tunnel Project.

What You'll Be Doing:

  • Provide Tier 1 support for IT systems, including:
  • Windows 11 environments and Dell laptops.
  • Cisco Meraki infrastructure (basic troubleshooting of switches, wireless
    access points, etc.).
  • Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune
    MDM.
  • iOS device setup and management using Apple Business Manager.
  • Assist with monitoring IT systems and escalating issues to Level 2 support
    or senior team members as needed.
  • Support ticket resolution through Zendesk or similar platforms, ensuring
    timely responses and accurate documentation.
  • Help maintain IT documentation, Standard Operating Procedures (SOPs),
    and knowledge base articles.
  • Perform basic asset management and inventory tracking.
  • Promote security best practices and assist with endpoint management.
  • Participate in training opportunities to develop technical skills and
    knowledge.

What Required Skills You'll Bring:

  • 2+ years of IT support experience or equivalent coursework/internship
    experience.
  • Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange).
  • Familiarity with IT ticketing systems like Zendesk or similar platforms.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • A willingness to learn new technologies and grow within the team.


What Desired Skills You'll Bring:

  • Exposure to Cisco Meraki systems or similar networking tools.
  • Basic understanding of endpoint management tools like Microsoft Intune.
  • Familiarity with iOS device setup and management.
  • Relevant IT certifications (e.g., CompTIA IT Fundamentals+, Microsoft
    MS-900).

Security Clearance Requirement:

NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!Salary Range: $74,800.00 - $130,900.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.


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