Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Workforce planning and talent management * HR compliance and policy interpretation * Change management and program implementation * Data analysis and reporting * Communication, collaboration, and ...
Workforce planning and talent management * HR compliance and policy interpretation * Change management and program implementation * Data analysis and reporting * Communication, collaboration, and ...
HR Departmental Manager
Durham, NC · On-site
Workforce planning and talent management * HR compliance and policy interpretation * Change management and program implementation * Data analysis and reporting * Communication, collaboration, and ...
HR Departmental Manager
Durham, NC · On-site
Workforce planning and talent management * HR compliance and policy interpretation * Change management and program implementation * Data analysis and reporting * Communication, collaboration, and ...
Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...
Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Project Manager (XIN001_HWWR)
Raleigh, NC · On-site
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Project Manager (XIN001_HWWR)
Raleigh, NC · On-site
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Project Manager (XIN001_JWTP)
Raleigh, NC · On-site
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Project Manager (XIN001_JWTP)
Raleigh, NC · On-site
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
We bring sector experience and cross-domain insight to help clients solve complex workforce ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
We bring sector experience and cross-domain insight to help clients solve complex workforce ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Payroll Technology Leader
$165K - $242K/yr
Minimum 2 years of hands-on experience with UKG/Kronos payroll, workforce management, and timekeeping solutions. Authorization to work in the United States without current or future sponsorship.
Payroll Technology Leader
$165K - $242K/yr
Minimum 2 years of hands-on experience with UKG/Kronos payroll, workforce management, and timekeeping solutions. Authorization to work in the United States without current or future sponsorship.
Partner with Workforce Management and Operations to align onboarding and training plans with staffing, capacity, and business needs. * Conduct change-impact assessments to identify learning ...
Partner with Workforce Management and Operations to align onboarding and training plans with staffing, capacity, and business needs. * Conduct change-impact assessments to identify learning ...
Partner with Workforce Management and Operations to align onboarding and training plans with staffing, capacity, and business needs. * Conduct change-impact assessments to identify learning ...
Partner with Workforce Management and Operations to align onboarding and training plans with staffing, capacity, and business needs. * Conduct change-impact assessments to identify learning ...
Network Project Manager (XIN001_HX6M)
Raleigh, NC · On-site
$44.75 - $57/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Network Project Manager (XIN001_HX6M)
Raleigh, NC · On-site
$44.75 - $57/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
The Role Fidelity is building a modern, in-house Workforce Management (WFM) platform.You will own and builda constraint-solver foundationfor the Contact Center Workforce Management schedule ...
The Role Fidelity is building a modern, in-house Workforce Management (WFM) platform.You will own and builda constraint-solver foundationfor the Contact Center Workforce Management schedule ...
The Role Fidelity is building a modern, in-house Workforce Management (WFM) platform. You will own and build a constraint-solver foundation for the Contact Center Workforce Management schedule ...
The Role Fidelity is building a modern, in-house Workforce Management (WFM) platform. You will own and build a constraint-solver foundation for the Contact Center Workforce Management schedule ...
Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Raleigh, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Morrisville, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager
Morrisville, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Garner, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Garner, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Smithfield, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Smithfield, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Smithfield, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Area Manager II
Smithfield, NC · On-site
... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...
Workforce Manager information
See Raleigh, NC salary details
$24.3K - $36.4K
5% of jobs
$45.6K is the 25th percentile. Wages below this are outliers.
$36.4K - $48.5K
26% of jobs
The median wage is $60.6K / yr.
$48.5K - $60.6K
19% of jobs
$60.6K - $72.7K
11% of jobs
$84.8K is the 75th percentile. Wages above this are outliers.
$72.7K - $84.8K
14% of jobs
$84.8K - $96.9K
10% of jobs
$96.9K - $109K
4% of jobs
$109K - $121.2K
7% of jobs
$121.2K - $133.3K
1% of jobs
$133.3K - $145.4K
1% of jobs
$145.4K - $157.5K
1% of jobs
$24.3K
$74.3K
$157.5K
How much do workforce manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for workforce manager in Raleigh, NC is $74,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $89,400.00 per year, depending on experience, location, and employer.
What is a workforce manager?
A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.
What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?
To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.
How does a workforce manager typically collaborate with other departments to optimize staffing levels?
A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.
What is the difference between Workforce Manager vs Workforce Analyst?
| Aspect | Workforce Manager | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in HR, Business, or related field; experience in workforce planning | Bachelor's degree in Data Analysis, Business, or related field; skills in data analytics |
| Work Environment | Oversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturing | Analyzes workforce data, forecasts staffing needs; works closely with Workforce Managers |
| Employer & Industry Usage | Common in HR, operations, and staffing departments across various industries | Used in data-driven roles within HR, operations, and analytics teams |
While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.
What degree do you need for workforce management?
A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs
What are the most commonly searched types of Workforce jobs in Raleigh, NC?
The most popular types of Workforce jobs in Raleigh, NC are:
What job categories do people searching Workforce Manager jobs in Raleigh, NC look for?
The top searched job categories for Workforce Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Workforce Manager jobs?
Cities near Raleigh, NC with the most Workforce Manager job openings:
Amazon rating
7.4
Based on 7,147 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US