ZipRecruiter

Log In

1

Workforce Manager Jobs in Columbus, OH (NOW HIRING)

OhioHealth

Specialist - Workforce Management

Columbus, OH · On-site

$22.25 - $30.25/hr

This role supports daily workforce management operations, helps ensure data accuracy, and assists ... Business Objects (BO) Scheduling Administrator (SA) Payroll Exception Manager Process role-access ...

ITM Marketing, Inc.

Be Seen First

WFM Analyst

Columbus, OH · Remote

$40K - $60K/yr

Workforce Management (WFM) Anaylst Location: Remote / Hybrid / On-Site (where applicable) Employment Type: Full-Time, Permanent Schedule: Minimum 40 hours per week (Fridays and Saturdays Required ...

ID Logistics

Sr. Operations Manager

West Jefferson, OH · On-site

$100K - $115K/yr

Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful. * Ability to work a flexible schedule to meet the operation's needs. Preferred Qualifications: * Production ...

next page

Showing results 1-20

All JobsWorkforce Manager JobsWorkforce Manager Jobs in Columbus, OH

Workforce Manager information

See Columbus, OH salary details

$23.4K

$71.4K

$151.4K

How much do workforce manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for workforce manager in Columbus, OH is $71,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $86,000.00 per year, depending on experience, location, and employer.

Is a WFM career stressful?

Workforce Managers often face stress due to managing staffing levels, meeting performance targets, and handling unexpected scheduling issues. The role requires strong organizational skills and the ability to work under pressure, especially during peak times or when addressing employee concerns.

What jobs in the US pay 300,000 a year?

For a Workforce Manager, earning $300,000 annually is uncommon; such salaries are typically associated with executive-level roles like Chief Executive Officers, Chief Operating Officers, or specialized professionals such as senior investment bankers and certain medical specialists. These positions often require extensive experience, advanced skills, and leadership responsibilities. Compensation varies based on industry, company size, and geographic location.

How does a Workforce Manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What job makes $10,000 a month without a degree?

A Workforce Manager typically earns less than $10,000 per month without a degree, as this role often requires experience and leadership skills. However, some high-paying sales, real estate, or entrepreneurial roles can reach or exceed this income level through commissions, bonuses, or business ownership, often without formal degrees but with significant skills and effort.

What are the key skills and qualifications needed to thrive as a Workforce Manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What does a workforce manager do?

A workforce manager oversees staffing, scheduling, and resource allocation to ensure operational efficiency. They analyze workforce data, coordinate with departments, and use tools like scheduling software to meet organizational goals and maintain productivity.

What Is a Workforce Manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs
What are the most commonly searched types of Workforce jobs in Columbus, OH? The most popular types of Workforce jobs in Columbus, OH are:
What are popular job titles related to Workforce Manager jobs in Columbus, OH? For Workforce Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Workforce Manager jobs in Columbus, OH look for? The top searched job categories for Workforce Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Workforce Manager jobs? Cities near Columbus, OH with the most Workforce Manager job openings:
Workforce Manager jobs near you

Manager, Workforce Systems

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

Safelite rating

6.7

Company rating: 6.7 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

183rd of 332 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Workforce Systems Manager serves as the primary functional and business owner the UKG Workforce Management (WFM) system and serves as the labor management subject matter expert (SME). This role is responsible for designing, configuring, managing, and optimizing how UKG is used to translate workforce planning and capacity strategies into executable forecasts, labor demand models, and schedules that support operational performance. This role has a strategic mix of technical, analytical, and operations expertise.
Sitting within the Operations organization, this role partners closely with Workforce Capacity, Field Leadership, Finance, and Technology teams to ensure the UKG WFM solution supports both near-term execution and longer-term workforce capability maturity. The WFM Manager leads functional design and day-to-day administration of UKG labor and scheduling capabilities, while collaborating with IT and Operations partners on platform, integration, and technical enablement.
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.).
What you will do
  • Serve as the functional and operational owner of the UKG Workforce Management platform in workforce forecasting, labor demand modeling, advanced scheduling, reporting, and optimization. Act as the primary operations liaison to IT and technical teams, providing business requirements, participating in testing, and validating enhancements, integrations, and changes
  • Design, configure, and maintain end-to-end workforce inputs, parameters, and scheduling logic within UKG that align with operational needs and service targets. Ensure labor standards, rule sets, and other data inputs are accurate and maintained.
  • Monitor WFM performance and outcomes, identifying continuous improvement opportunities across forecasting accuracy, schedule effectiveness, and workforce utilization. Configure and enhance automation and optimization features.
  • Develop and optimize scheduling strategies and capabilities that balance service delivery, productivity, workforce availability, and cost through automation and artificial intelligence.
  • Translate workforce planning and capacity management strategies into executable UKG configurations and schedules, ensuring alignment between long-range planning and daily operations.
  • Partner closely with Operations leaders to understand workflows, constraints, and execution challenges, ensuring solutions are operationally practical and scalable. Provide training, documentation, and change management for operational teams.
  • Performs other duties as assigned
  • Complies with all policies and standards

What you will need
  • Bachelor's Degree Business, Operations, Management, Industrial Engineering, or related quantitative field or equivalent Required
  • Master's Degree Industrial Engineering, Operations Management, Analytics, or related quantitative field Preferred
  • 7-9 years Relevant workforce management experience, with a strong emphasis on forecasting, labor planning, and advanced scheduling Required
  • 1-3 years Proven hands-on UKG Workforce Management experience, including functional configuration and scheduling Required
  • Proven experience designing and managing labor standards, demand models, and advanced schedules Required
  • Prior involvement in UKG implementations, enhancements, or optimization initiatives strongly preferred Preferred
  • Experience supporting field-based, multi-site, or high-volume operational environments preferred Preferred
  • Demonstrated ability to bridge strategic workforce planning and day-to-day operational execution Preferred
  • Experience partnering with IT, Workforce Planning, Operations, and Finance in a matrixed environment Preferred
  • Prior experience managing people or a team Preferred
  • Deep functional knowledge of UKG Workforce Management capabilities Required
  • Strong understanding of workforce forecasting concepts, capacity planning, labor productivity, and service-level driven scheduling
  • Analytical mindset with the ability to translate complex workforce models into usable operational outputs
  • Experience working with automation, optimization logic, and exception-based workflows Required
  • Strong understanding of operational KPIs and workforce metrics (productivity, utilization, service levels, adherence)
  • Strong communication skills, with the ability to explain complex workforce and system concepts clearly to operational stakeholders and influence others Preferred
  • High attention to detail and commitment to data quality and governance
  • Comfortable operating in both strategic design and hands-on execution modes Preferred
  • Continuous improvement orientation with a focus on advancing workforce capability maturity Preferred
  • Experience with SQL and data extraction/transformation mechanisms Preferred

What You Will Get:
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-MH1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

What Safelite employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply