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Workforce Manager Jobs in Illinois (NOW HIRING)

ULINE

Workforce Forecasting Manager

Glenview, IL · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

ULINE

Workforce Forecasting Manager

Glenview, IL · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

ULINE

Workforce Forecasting Manager

Waukegan, IL · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

KPMG

Manager, Workforce Planning

Chicago, IL

KPMG is currently seeking a Manager, Workforce Planning in Human Capital Advisory for our Consulting practice. Responsibilities : * Lead client-facing workforce transformation workstreams to support ...

New

ULINE

Workforce Forecasting Manager

Waukegan, IL · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting ...

Aspen Dental

Workforce Analyst

IL · On-site +1

$55K - $70K/yr

The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. ​ ​Essential Functions and Responsibilities: * Monitor queue performance ...

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Workforce Manager information

See Illinois salary details

$24.2K

$74K

$157K

How much do workforce manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for workforce manager in Illinois is $74,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,200.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Illinois?

The most popular types of Workforce jobs in Illinois are:

What are popular job titles related to Workforce Manager jobs in Illinois?

For Workforce Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Workforce Manager jobs in Illinois look for?

The top searched job categories for Workforce Manager jobs in Illinois are:

What cities in Illinois are hiring for Workforce Manager jobs?

Cities in Illinois with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,050 per year, or $35.6 per hour.

Workforce Forecasting Manager

ULINE

Glenview, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,950 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Workforce Forecasting Manager

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of Uline. As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and business insights to improve workforce planning and support the continued growth of a stable, industry-leading company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Build data-driven workforce forecasts that help Customer Service teams stay ahead of customer demand across North America.

  • Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance and continuous improvement.

  • Partner with Customer Service leaders and cross-functional teams to align staffing strategies with customer demand and business trends.

  • Monitor forecast performance and refine planning approaches to improve accuracy and support operational goals.

  • Identify opportunities to enhance forecasting processes, tools and reporting, presenting recommendations that drive business decisions.

Minimum Requirements

  • Bachelor's degree.

  • 2+ years in a workforce management leadership role.

  • 3+ years of workforce forecasting and software experience, including demand planning and trend analysis.

  • Advanced Excel skills, including complex formulas and data analysis.

  • Excellent organizational and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

#ZR-HQCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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