ZipRecruiter

Log In

1

Workforce Manager Jobs in Springfield, IL (NOW HIRING)

Tekwissen

Associate Customer Service Rep

Springfield, IL · On-site

$14.25 - $19.75/hr

Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one ...

New

NEOGOV

Data Analyst 26-03

Springfield, IL · On-site

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA ...

NEOGOV

Data Analyst 23-E-36

Springfield, IL · On-site

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA ...

iCIMS

Senior Manager, Customer Success

Springfield, IL · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high ... ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that ...

Pizza Hut

General Manager

Chatham, IL · On-site

$55K - $68K/yr

Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees ... We are committed to creating a diverse and inclusive workforce and providing reasonable ...

next page

Showing results 1-20

All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Springfield, IL

Workforce Manager information

See Springfield, IL salary details

$24.8K

$75.7K

$160.6K

How much do workforce manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for workforce manager in Springfield, IL is $75,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $91,200.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What job categories do people searching Workforce Manager jobs in Springfield, IL look for?

The top searched job categories for Workforce Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Workforce Manager jobs?

Cities near Springfield, IL with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $75,737 per year, or $36.4 per hour.

Workforce & Financial Empowerment Caseworker

Springfield Urban League

Springfield, IL • On-site

$50K - $52K/yr

Full-time

Re-posted 17 days ago

Job description

Description of Basic Responsibilities

The Workforce & Financial Empowerment Caseworker supports participants in achieving employment and financial goals across programs such as SNAP, TANF, United Way, and youth workforce initiatives. This role manages participant caseloads, provides employment and financial coaching support, ensures accurate data reporting, and helps coordinate program operations while maintaining compliance with all grant and organizational requirements.

 

Primary Responsibilities

Case Management & Participant Support

  • Recruit and manage caseloads for all workforce program participants.
  • Conduct intake and orientation sessions, enrolling walk-in participants in the United Way Program first.
  • Provide employment coaching, job search support, resume writing, and interview preparation.
  • Assist with financial literacy activities, credit reports, budgets, and workshops.
  • Maintain regular follow-up to track participant progress and address barriers.

Data & Reporting

  • Enter accurate data in Salesforce, WVS, ISETS, and Apricot systems.
  • Complete required reports (e.g., SNAP Assessments, PPTT Reports, ISETS 4333 Reports) on time.
  • Keep attendance records, calendars, and staffing lists current.
  • Ensure confidentiality and data accuracy at all times.

Program Operations

  • Prepare monthly workshop calendars and needed materials.
  • Order supportive services and program supplies; process purchase orders.
  • Coordinate TANF worksite placements and partner work agreements.
  • Maintain organized files, sign-in sheets, and participant records.
  • Support youth workforce activities and IYEP participants as needed.

Collaboration & Communication

  • Work with the Director of Workforce Development, Financial Coach, and other team members to align workforce and financial empowerment goals.
  • Partner with community organizations and schools to coordinate services.
  • Maintain professionalism when working with participants from diverse backgrounds.
  • Participate in training and professional development opportunities.

 

Qualifications

  • Bachelor’s degree in Human Services, Social Work, Business, or related field OR equivalent experience.
  • 1+ year of experience in case management, workforce development, or financial literacy programs.
  • Proficiency in case management/data systems such as Salesforce or Apricot preferred.
  • Strong organizational and communication skills; able to manage multiple priorities.
  • Valid driver’s license and reliable transportation required.
  • Flexibility to work occasional evenings or weekends.

 

Work Environment

  • Regular office hours M-F 8:30 – 5:00 with occasional evening or weekend events required.
  • Ability to lift up to 25 pounds of program supplies and materials when needed.
  • Local travel may be required for participant site visits or training sessions.