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Workforce Manager Jobs in Apex, NC (NOW HIRING)

Workday Technology Manager

Raleigh, NC · On-site

$100 - $130/hr

Manage intake, prioritization, and delivery timelines across multiple Workday workstreams and ServiceNow requests * Act as a trusted advisor and subject matter expert for HR technology across the ...

New

This role involves managing multiple workstreams, senior stakeholders, vendors, risks, budgets, and timelines to ensure successful business outcomes. Responsibilities : • Lead the full lifecycle of ...

Manage intake, prioritization, and delivery timelines across multiple Workday workstreams and ServiceNow requests * Act as a trusted advisor and subject matter expert for HR technology across the ...

Workforce Management Scheduler

Raleigh, NC · On-site

$18.25 - $23.50/hr

Trains and mentors team members on workforce management tools and best practices. * Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness ...

Workforce Planning and Optimization Manager Location: Chapel Hill, NC Salary Range: $24.66/hour ($51,300 annualized), plus bonus and benefits Position Summary : We're looking for a collaborative and ...

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Workforce Manager information

See Apex, NC salary details

$19K

$58.2K

$123.4K

How much do workforce manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for workforce manager in Apex, NC is $58,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $70,100.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.

What job categories do people searching Workforce Manager jobs in Apex, NC look for?

The top searched job categories for Workforce Manager jobs in Apex, NC are:

What cities near Apex, NC are hiring for Workforce Manager jobs?

Cities near Apex, NC with the most Workforce Manager job openings:

Infographic showing various Workforce Manager job openings in Apex, NC as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,227 per year, or $28 per hour.

Manager, Workforce Intelligence & AI Products

NetApp

Morrisville, NC • On-site

$170K - $205K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

New


Key responsibilities

  • Define and execute the roadmap for Workforce Intelligence and AI-powered People Analytics products.

  • Lead development of AI Skills, AI Agents, and conversational analytics capabilities to create natural language interaction experiences.

  • Guide the development of AI-ready workforce data products and analytics capabilities on Snowflake.


NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 500 rated business services


Job description

Job Summary

NetApp is transforming Workforce Analytics from a dashboarding function into an AI-powered Workforce Intelligence capability. At NetApp, we are working towards building the next generation of People Analytics products that make workforce data more accessible, more intelligent, and more trustworthy. The Manager, Workforce Intelligence & AI Products will lead the strategy, development, governance, and adoption of AI-enabled workforce intelligence solutions, including conversational analytics, AI Skills, AI Agents, and self-service insights. This leader will build and develop a team while creating scalable products that help leaders make faster, more informed workforce decisions. Working at the intersection of People Analytics, AI, Product Management, Data Engineering, and Governance, this role will play a key part in advancing NetApp's People Analytics strategy and enabling trusted, AI-powered workforce intelligence.

Key Responsibilities

Product Strategy & Workforce Intelligence
   Define and execute the roadmap for Workforce Intelligence and AI-powered People Analytics products.
   Design scalable workforce intelligence solutions that support HR, leaders, and employees.
   Translate complex workforce questions into intuitive, user-centered experiences.
   Drive adoption, product effectiveness, and measurable business outcomes.

AI Skills, Agents & Conversational Analytics
   Lead development of AI Skills, AI Agents, and conversational analytics capabilities.
   Build AI-powered experiences that enable natural language interaction with workforce data.
   Evaluate emerging AI technologies and identify opportunities to accelerate workforce insights and decision support.
   Ensure AI solutions are trusted, transparent, and aligned with responsible AI principles.

Data Governance, Security & Trust
   Define governance frameworks, access models, and guardrails for workforce intelligence products.
   Partner with HR, IT, Legal, Privacy, and Security teams to ensure workforce data is secure, trusted, and used responsibly.
   Establish role-based access controls, data governance standards, and AI safety practices.
   Balance strong governance with seamless access to insights and self-service analytics.

Data Platform & Analytics Engineering
   Guide development of AI-ready workforce data products and analytics capabilities on Snowflake.
   Partner with HR and IT teams on data modeling, semantic layer design, ETL processes, and analytics architecture.
   Ensure workforce intelligence solutions are scalable, governed, and reusable across the enterprise.

People Leadership & Capability Building
   Lead, coach, and develop a high-performing team focused on Workforce Intelligence and AI products.
   Build organizational capability in AI, analytics engineering, product management, and responsible AI.
   Establish best practices, operating processes, and development pathways for the team.
   Foster a culture of innovation, experimentation, and continuous learning.

Required Qualifications


   Experience leading a team.
   Experience building scalable People Analytics, AI, or digital products.
   Strong understanding of People Analytics, Business Intelligence, Data Engineering, Product Management, or related disciplines.
   Experience with cloud data platforms such as Snowflake, Databricks, or similar technologies.
    Experience with SQL, Power BI, data modeling, and modern analytics architectures.
   Understanding of AI technologies, including Large Language Models (LLMs), AI Agents, Retrieval Augmented Generation (RAG), and conversational AI.
   Experience working across HR, IT, Security, Privacy, and Legal stakeholders.
   Strong communication, change management, and stakeholder influence skills.

Compensation
The target salary range for this position is $170,000-$205,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.


What NetApp employees say

Pay

Hours and flexibility

Workplace

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About NetApp

Sourced by ZipRecruiter

The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Sunnyvale, CA, US