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Workforce Manager Jobs in Indiana (NOW HIRING)

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Workforce Manager information

See Indiana salary details

$23.8K

$72.7K

$154.2K

How much do workforce manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for workforce manager in Indiana is $72,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $87,500.00 per year, depending on experience, location, and employer.

How does a Workforce Manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a Workforce Manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What does a Workforce Manager do?

A Workforce Manager is responsible for overseeing staff scheduling, forecasting labor needs, and optimizing workforce efficiency within an organization. They use data analysis and workforce management software to ensure the right number of employees are scheduled to meet business demands. Workforce Managers also monitor productivity, manage time-off requests, and help implement policies to improve employee performance and satisfaction. Their work is crucial in industries like call centers, retail, and healthcare, where staffing levels directly impact customer service and operational costs.

What Is a Workforce Manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Workforce jobs in Indiana? The most popular types of Workforce jobs in Indiana are:
What are popular job titles related to Workforce Manager jobs in Indiana? For Workforce Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Manager jobs in Indiana look for? The top searched job categories for Workforce Manager jobs in Indiana are:
What cities in Indiana are hiring for Workforce Manager jobs? Cities in Indiana with the most Workforce Manager job openings:
Director, Global Workforce Administration

Director, Global Workforce Administration

Ball Corporation

Monticello, IN • On-site, Remote

Other

Posted 13 days ago


Ball rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Primary Purpose of the Position:

The Global Director of Workforce Administration is a senior HR operations leader responsible for shaping and delivering a seamless, technologyenabled, and compliant workforce administration ecosystem across Ball. Reporting to the VP of GBS, this role serves as a driver of the Networked HR Model, ensuring that employee lifecycle processes, talent operations, and total rewards administration are efficient, scalable, and aligned with business growth and transformation.

This leader will partner with the HR organization to transition workforce administration from a regional to a centralized global model.  While transitioning, will drive global standardization, operational excellence, and continuous improvement to deliver a consistent and highquality employee experience. 

What Will You be Responsible For?

Leadership and service delivery:

  • Deliver the strategy for workforce administration, aligning processes, systems, and governance with the Networked HR Model.
  • Build and execute a multiyear roadmap for scalable, technologydriven HR operations.
  • Serve as a strategic advisor to senior HR and business leaders on workforce administration capabilities, risks, and opportunities.
  • Build, mentor, and develop a high-performing team, fostering a culture of collaboration, inclusion and accountability
  • Deliver training, coaching, and career development to foster an environment of continuous developmentEstablish and deliver to clear KPIs and performance metrics to drive excellence within the workforce administration team.

Governance & compliance:

  • Establish and maintain global governance frameworks for employee lifecycle transactions, data, talent operations, and total rewards administration ensuring compliance with labor laws, GDPR, and global HR data privacy regulations.
  • Ensure compliance with global, regional, and local labor regulations, data privacy requirements, and internal policies.
  • Partner with Legal, Audit, and Compliance to proactively manage risk and strengthen controls.

Operational excellence:

  • Lead the design, optimization, and delivery of endtoend employee lifecycle processes (hiretoretire).
  • Drive standardization and simplification across regions while enabling necessary local flexibility.
  • Implement continuous improvement methodologies to enhance accuracy, speed, and service quality.
  • Ensures smooth inquiry and issue resolution, employee support, and consistent workforce practices across the organization.
  • Utilize data analytics to track performance, optimize processes, and enhance employee satisfaction.

Technology & systems enablement:

  • Partner with Ball Technology teams to optimize HRIS platforms, automation, AI and digital tools supporting workforce administration.
  • Champion the adoption of selfservice, workflow automation, AI, and datadriven decisionmaking.
  • Ensure system configurations and processes support global consistency, compliance and IT standards.
  • Manages vendor relationships to ensure high-quality, cost-effective services, through vendor selection, negotiation, and performance monitoring.
  • Accountable for process delivery adoption, including use of technology solutions enabling process.

Crossfunctional partnership:

  • Collaborate with Talent Acquisition, Total Rewards, HR Business Partners, Payroll, IT and Finance to ensure seamless endtoend processes and alignment between workforce administration and business priorities.
  • Act as a key liaison between HR and business operations to ensure workforce administration supports organizational priorities.
  • Partner with global and regional leaders to understand needs, remove barriers, and drive adoption of standardized processes.

Financial management:

  • Manage and oversee the department budget, conducting cost analysis and optimization initiatives.
  • Negotiate vendor contracts, assess ROI on recruitment tools and initiatives, and implement cost-saving measures without compromising talent quality.

What Are We Looking For?

  • Minimum of a Bachelor's Degree in Human Resources or related field required; Master's degree preferred.
  • 10+ years of progressive HR operations, workforce administration, or shared services leadership experience required.
  • Proven success leading global teams and delivering largescale operational transformation required.
  • Required to demonstrated deep expertise in HR processes, HRIS platforms (e.g., Workday, SAP SuccessFactors), and compliance requirements.
  • Strong analytical, problemsolving, and processoptimization skills required.
  • Demonstrated ability to influence senior leaders and drive change across complex, matrixed organizations required.
  • Experience in a Global Business Services (GBS) or shared services environment preferred.
  • Background in manufacturing, supply chain, or similarly complex operational environments preferred.
  • Lean, Six Sigma, or continuous improvement certification preferred.

 

Compensation & Benefits:

  • This role can be based remotely; however, regular travel to Ball facilities may be required. 
  • Hiring Salary Range: $ 147,200 - $215,240 (USD)  (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
  • This role will be eligible to participate in the annual incentive compensation plan.
  • Ball includes a comprehensive benefits structure, go to our career site and click "Total Rewards" to learn more.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details-such as your date of birth, school attendance dates, or graduation dates-from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates). 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

No agencies please.

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