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Workforce Management Analyst Jobs in Raleigh, NC

PBV

Workday Technical Analyst

Raleigh, NC · On-site

PURPOSE OF THE JOB Manages and supports Workday with a focus onCore HCM,Security,Payroll,and ... Supports Workday releases, including impact analysis, testing, validation, and documentation of new ...

Martin Marietta

Workday Technology Manager

Raleigh, NC · On-site

The Workday Technology Manager leads a team of Workday technologists and is accountable for the strategy, delivery, and continuous optimization of Workday Reporting, Workday Prism Analytics, Workday ...

Martin Marietta

Workday Technology Manager

Raleigh, NC · On-site

Designed, built, and maintained 3+ Workday Prism Analytics use cases * Demonstrated ability to manage multiple priorities and complex initiatives simultaneously while meeting deadlines and quality ...

Deloitte

Workday Adaptive Planning Manager

Raleigh, NC · On-site

... FP&A transformations utilizing Deloitte's adaptive implementation approach - which emphasizes flexibility, integrated client involvement, and rapid delivery of value. * Client Management: Manage day ...

Merican

Supplier Quality Engineer 4

Wendell, NC · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, offering ... Analyze error history and lead sustainable root cause analysis. * Implement supplier development ...

TekWissen LLC

Contract Sales Coordinator I (Auditor)

Cary, NC · On-site

$17.25 - $23.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Compiles, analyses and shares customer sales data as required. Day-to-day: * Audit State customer ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Raleigh, NC

Workforce Management Analyst information

See Raleigh, NC salary details

$37.4K

$94.8K

$167.7K

How much do workforce management analyst jobs pay per year?

As of Jul 16, 2026, the average yearly pay for workforce management analyst in Raleigh, NC is $94,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Raleigh, NC? The most popular types of Workforce Management Analyst jobs in Raleigh, NC are:
What are popular job titles related to Workforce Management Analyst jobs in Raleigh, NC? For Workforce Management Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Raleigh, NC look for? The top searched job categories for Workforce Management Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Workforce Management Analyst jobs? Cities near Raleigh, NC with the most Workforce Management Analyst job openings:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,846 per year, or $45.6 per hour.

Workday Technical Analyst

PBV

Raleigh, NC • On-site

Full-time

Posted 23 days ago

Job description

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

APPLICATION INSTRUCTIONS:

CURRENT PBV EMPLOYEE, please login to Workday to complete the job application. Please do not apply here, apply internally through Workday.

If you are NOT a current employee, please click "Apply" and complete job application.

Job Description

PURPOSE OF THE JOB

Manages and supports Workday with a focus onCore HCM,Security,Payroll,and Integrationsto meet evolving business needs. Leverages technology to improve operational efficiency, automate processes, ensure data integrity, support regulatory compliance, and enhanceemployeeand manager experience. Partners closely with HR, Payroll, IT, and business stakeholders tooptimizesystem functionality, streamline processes, and drive continuous improvement initiatives.

RESPONSIBILITIES/DUTIES

System Maintenance and Support:

  • Configures andmaintainsWorkday business processes, security, reports, dashboards, and related system functionality.
  • Supports Workday releases, including impact analysis, testing, validation, and documentation of new features and enhancements.
  • Ensures data integrity through regular audits, monitoring, and troubleshooting activities.
  • Partners with the business to resolve system issues and implement enhancements.

Project and Process Improvements:

  • Gathers business requirements, evaluates solutions, and recommends system enhancements to improve efficiency and user experience.
  • Participates in cross-functional projects involving HR technology implementations, upgrades, integrations, and process improvements.
  • Supports testing activities, including unit testing, user acceptance testing (UAT), and regression testing.

Knowledge Share and Training:

  • Creates andmaintainssystem documentation, job aids, standard operating procedures, and training materials.
  • Trains users on new processes/functionality

Reports and Queries:

  • Develops andmaintainsWorkday reports, dashboards, and calculated fields to support business decision-making.
  • Analyzes HR data and provides insights and recommendations to stakeholders.

MINIMUM REQUIREMENTS

  • ABachelor's Degree in Business Administration, Human Resources or related field and a minimum of three (3) years of Workday HRIS/Technology/Process Management experience.
  • Experience with Workday reporting, dashboards, calculated fields, security administration, and business process support.
  • Strong understanding of HR processes including Core HCM,Security,Payroll,and Integrations.
  • Experience supporting system implementations, upgrades, testing, and change management activities.
  • Strong analytical, problem-solving, and project coordination skills.
  • Ability to gather and document business requirements and translate them into technology solutions.
  • Excellent oral, written,interpersonal,and customer service skills.
  • Must be articulate.
  • Organized anddetailedorientated.
  • Success in multitasking and managing fluctuating priorities.
  • Able to handle confidential and sensitive information with discretion.
  • Musthave a valid driver's license. Must be able to travel 10% of the time.
  • Must be able to work hours necessary to complete assigned tasks.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

Mental Functions:

Non-repetitive and somewhat diversified job requiring continuous mental alertness.


Physical Functions:

Constantly (67%-100%) required to sit and type. Occasionally (0%-33%) required to talk on the phone, walk, stand, climb, and lift up to 25 pounds.


EQUIPMENT USED

Computer, keyboard, MS Word, MS Excel, MS PowerPoint, copier, fax machine, MS Outlook, and automobile.


SUPERVISORY RESPONSIBLITIES

None required.


LANGUAGE SKILLS

Must be able to speak, read, and write English proficiently.

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com

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