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Workforce Management Analyst Jobs in Raleigh, NC

Warehouse Manager

Cary, NC · On-site

$34/hr

Experience in team leadership and workforce management. * Strong problem-solving and analytical skills. * Ability to work in a hands-on operational environment. * Knowledge of safety, quality, and ...

Workday Technology Manager

Raleigh, NC · On-site

$170K - $180K/yr

Designed, built, and maintained 3+ Workday Prism Analytics use cases * Hands-on technical experience with Workday Extend application development and model components * Demonstrated ability to manage ...

Designed, built, and maintained 3+ Workday Prism Analytics use cases * Demonstrated ability to manage multiple priorities and complex initiatives simultaneously while meeting deadlines and quality ...

Contract Sales Coordinator I (Auditor)

Cary, NC · On-site

$17.25 - $23.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Compiles, analyses and shares customer sales data as required. Day-to-day: * Audit State customer ...

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, offering ... Analyze error history and lead sustainable root cause analysis. * Implement supplier development ...

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary At PwC ... Workforce Central (Legacy Kronos) Timekeeping, Advanced Scheduling, Analytics, Analytics for Health ...

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Workforce Management Analyst information

See Raleigh, NC salary details

$34K

$86.3K

$152.5K

How much do workforce management analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for workforce management analyst in Raleigh, NC is $86,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $117,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.
What are the most commonly searched types of Workforce Management Analyst jobs in Raleigh, NC? The most popular types of Workforce Management Analyst jobs in Raleigh, NC are:
What are popular job titles related to Workforce Management Analyst jobs in Raleigh, NC? For Workforce Management Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Workforce Management Analyst jobs? Cities near Raleigh, NC with the most Workforce Management Analyst job openings:
Infographic showing various Workforce Management Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% Locum Tenens, 92% Full Time, 2% Part Time, 2% Contract, and 2% Nights. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $86,264 per year, or $41.5 per hour.
Humans x Machines Strategies Senior Consultant

Humans x Machines Strategies Senior Consultant

Deloitte

Raleigh, NC

Other

Posted 15 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Our Human Capital practice is redefining how organizations create value in an age where human ingenuity meets machine intelligence. As AI and automation accelerate, we help clients design work that scales both human potential and organizational performance.

Technology alone doesn't deliver transformation-the way humans and machines work together does. Our mission is to make work better for humans, and humans better with machines, helping enterprises unlock enduring value through intentional work design, human-centered strategy, and AI-enabled execution.

Recruiting for this role ends on 08/31/2026.

Work you'll do

As a Senior Consultant on the Organization, Workforce & Change team, you will be responsible for:

  • Supporting cross-functional teams to design AI-era workforce strategies that align human capability and machine capacity
  • Helping clients architect human-centered artificial intelligence adoption, value realization, and intentional work design
  • Guiding workforce strategy engagements across areas such as future of work, talent acquisition, talent marketplace, workforce analytics, workforce planning, and workforce and talent strategy
  • Developing next-generation workforce solutions through analytics, scenario modeling, and simulation tools such as Digital Twins, Workforce Analyzer, and Work Design Canvas
  • Supporting the business impact of new technologies, platforms, processes, and systems while contributing to artificial intelligence literacy, leadership development, and thought leadership on the future of work

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Organization, Workforce & Change practice leads Deloitte's Humans Machines approach-combining behavioral science, data, and AI to architect the future of work.

We partner with business and HR leaders to reimagine how value is created, integrating human and machine capabilities seamlessly across the enterprise.

The team helps clients scale their human edge-that distinct combination of creativity, empathy, and judgment amplified by intelligent technologies-to drive trust, adaptability, and performance.

Qualifications

Required:

  • Bachelor's degree from an accredited institution
  • 4+ years of experience in workforce functions and processes in one or more of the following areas: workforce strategy and solutions, workforce capabilities, talent acquisition, or workforce and talent analytics
  • 2+ years of experience supporting workforce strategy projects and teams
  • Experience supporting 2+ cross-functional initiatives to design and implement human-centered artificial intelligence strategies that contributed to 10%+ cycle-time reduction through optimized human-machine collaboration
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • 2+ years of consulting experience
  • 2+ years of experience managing junior staff and leading small to medium-sized teams
  • 2+ years of project management experience
  • Experience developing and delivering client presentations
  • Experience facilitating client or team working sessions

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Our Human Capital practice is redefining how organizations create value in an age where human ingenuity meets machine intelligence. As AI and automation accelerate, we help clients design work that scales both human potential and organizational performance.

Technology alone doesn't deliver transformation-the way humans and machines work together does. Our mission is to make work better for humans, and humans better with machines, helping enterprises unlock enduring value through intentional work design, human-centered strategy, and AI-enabled execution.

Recruiting for this role ends on 08/31/2026.

Work you'll do

As a Senior Consultant on the Organization, Workforce & Change team, you will be responsible for:

  • Supporting cross-functional teams to design AI-era workforce strategies that align human capability and machine capacity
  • Helping clients architect human-centered artificial intelligence adoption, value realization, and intentional work design
  • Guiding workforce strategy engagements across areas such as future of work, talent acquisition, talent marketplace, workforce analytics, workforce planning, and workforce and talent strategy
  • Developing next-generation workforce solutions through analytics, scenario modeling, and simulation tools such as Digital Twins, Workforce Analyzer, and Work Design Canvas
  • Supporting the business impact of new technologies, platforms, processes, and systems while contributing to artificial intelligence literacy, leadership development, and thought leadership on the future of work

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Organization, Workforce & Change practice leads Deloitte's Humans Machines approach-combining behavioral science, data, and AI to architect the future of work.

We partner with business and HR leaders to reimagine how value is created, integrating human and machine capabilities seamlessly across the enterprise.

The team helps clients scale their human edge-that distinct combination of creativity, empathy, and judgment amplified by intelligent technologies-to drive trust, adaptability, and performance.

Qualifications

Required:

  • Bachelor's degree from an accredited institution
  • 4+ years of experience in workforce functions and processes in one or more of the following areas: workforce strategy and solutions, workforce capabilities, talent acquisition, or workforce and talent analytics
  • 2+ years of experience supporting workforce strategy projects and teams
  • Experience supporting 2+ cross-functional initiatives to design and implement human-centered artificial intelligence strategies that contributed to 10%+ cycle-time reduction through optimized human-machine collaboration
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • 2+ years of consulting experience
  • 2+ years of experience managing junior staff and leading small to medium-sized teams
  • 2+ years of project management experience
  • Experience developing and delivering client presentations
  • Experience facilitating client or team working sessions

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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