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Workforce Development Manager Jobs in Raleigh, NC

Surge Staffing

Business Development Manager

Raleigh, NC · On-site

$50K - $60K/yr

About the Role The Business Development Manager (BDM) plays a key role in driving new revenue ... Assess client needs and provide consultative solutions to address workforce challenges. * Build ...

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All JobsWorkforce Development Manager JobsWorkforce Development Manager Jobs in Raleigh, NC

Workforce Development Manager information

See Raleigh, NC salary details

$9.8K

$71.9K

$140.4K

How much do workforce development manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for workforce development manager in Raleigh, NC is $71,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What does a Workforce Development Manager do?

A Workforce Development Manager is responsible for designing, implementing, and overseeing programs that help individuals develop the skills needed to succeed in the workforce. They collaborate with employers, educational institutions, and community organizations to identify skill gaps and create training initiatives. Their primary goal is to improve employment outcomes and ensure that the workforce meets the evolving needs of local industries. This role often involves managing budgets, evaluating program effectiveness, and staying updated on labor market trends.

How does a Workforce Development Manager typically collaborate with local businesses and training institutions to align workforce initiatives?

A Workforce Development Manager regularly engages with local employers, industry groups, and educational institutions to understand current labor market needs and develop targeted training programs. This collaboration often involves organizing roundtable discussions, conducting needs assessments, and forming partnerships to create internships or apprenticeships. By maintaining open communication channels and building strong relationships, the manager ensures that workforce initiatives are responsive to both employer demands and job seeker skill development, ultimately bridging the gap between training and employment opportunities.

What are the key skills and qualifications needed to thrive as a Workforce Development Manager, and why are they important?

To thrive as a Workforce Development Manager, you need expertise in program management, workforce planning, and labor market analysis, typically supported by a degree in human resources, business, or a related field. Familiarity with workforce analytics platforms, learning management systems (LMS), and industry certifications like SHRM-CP or CPLP is often expected. Exceptional communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These skills are essential for designing effective workforce initiatives, aligning talent strategies with organizational goals, and fostering strong partnerships within the community.

What is the difference between Workforce Development Manager vs Career Counselor?

AspectWorkforce Development ManagerCareer Counselor
Required CredentialsBachelor's degree in human resources, social sciences, or related field; often certifications in workforce developmentBachelor's degree in counseling, psychology, or related field; certifications in career counseling
Work EnvironmentGovernment agencies, non-profits, educational institutions, corporate training programsEducational institutions, career centers, private practice, non-profits
Employer & Industry UsageUsed by organizations focusing on workforce training, employment services, and economic developmentCommonly employed by schools, colleges, and private career counseling services

While both roles focus on employment and career development, a Workforce Development Manager oversees programs that improve workforce skills at an organizational or community level, whereas a Career Counselor provides personalized guidance to individuals seeking career advice. The roles often overlap in credentials and work environments but differ in scope and target audience.

What are the most commonly searched types of Workforce Development jobs in Raleigh, NC? The most popular types of Workforce Development jobs in Raleigh, NC are:
What are popular job titles related to Workforce Development Manager jobs in Raleigh, NC? For Workforce Development Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Workforce Development Manager jobs in Raleigh, NC look for? The top searched job categories for Workforce Development Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Workforce Development Manager jobs? Cities near Raleigh, NC with the most Workforce Development Manager job openings:
Workforce Development Manager jobs near you
Infographic showing various Workforce Development Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% As Needed, 50% Full Time, 43% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,884 per year, or $34.6 per hour.

Workforce Development Eligibility Specialist

Harnett County, NC

Lillington, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Salary: See Position Description
Location : Lillington, NC
Job Type: Full-Time Regular
Job Number: WFD 2422
Department: Workforce Development
Division: Workforce Development-Harnett
Opening Date: 06/11/2026
Closing Date: 6/19/2026 5:00 PM Eastern
POSITION SUMMARY
An employee in this position will be responsible for scanning eligibility documents in MIS for WIOA Adult, Dislocated Worker, NextGen Youth programs and assist with follow-up services on a monthly basis for the Harnett County Workforce Development Center. The employee will serve as the greeter and navigator of the career resource room to assist all jobseekers, employers seeking services, and provide integrated service delivery to customers.
DUTIES AND RESPONSIBILITIES
ESSENTIAL FUNCTIONS OF THE POSITION:
  • Answer customer questions about career center services.
  • Interview applicants for career & training services.
  • Gather & scan all eligibility supportive documentation to process WIOA applications in NC Works Online.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Serve as lead career resource room attendant to assist customers.
  • Refer applicants to other agencies for assistance.
  • Contact customer's employer to verify employment and record follow up services.
  • Schedule weekly WIOA orientations.
  • Refer applicants to job openings and provide applicants with assistance in completing job application.
  • Performs other related duties as assigned.

MINIMUM QUALIFICATIONS
MINIMUM REQUIREMENTS TO PERFORM WORK:
  • High school diploma or equivalent.
  • No experience required.
KNOWLEDGE, SKILLS, and ABILITIES:
  • Knowledge of the (WIOA) Workforce Innovation and Opportunity Act.
  • Knowledge of case management, career counseling, and placement practices and procedures.
  • Knowledge of employment training principles and methods.
  • Knowledge of the physical, economic, and social characteristics of the service delivery area.
  • Knowledge of available services within the service delivery area.
  • Knowledge of the application of information technology to work duties.
  • Knowledge of the needs of program participants.
  • Knowledge of the application of psychometrics and inventories to career development planning.
  • Skill in using computers.
  • Skill in using tact and firmness with participants and employers in dealing with difficulties.
  • Skill in facilitating and mediating situations to address barriers to program success.
  • Ability to establish and maintain effective communications with participants, program staff, employers, training professionals, businesses, contractors, and the general public.
  • Ability to work with clients collaboratively.
  • Ability to apply creativity and effective problem-solving.
  • Ability to proactively market programs to the public and recruit individuals to participate in the programs.
  • Ability to prepare and maintain a variety of records and reports.

SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS:
Must be able to perform sedentary work and occasionally exerting up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. This work also involves the physical abilities of perceiving sounds at normal speaking levels, using mental acuity, speaking, expressing ideas by the spoken word, and walking. An incumbent must also possess the visual acuity to prepare and analyze data and figures, to read extensively, and to operate a computer.
WORK ENVIRONMENT:
The employee works primarily indoors in a training room or an office setting. Requires working out of the office when dealing with employers and outside agencies.
Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click
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