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Weekend Service Desk Jobs in Raleigh, NC (NOW HIRING)

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Provide the highest quality of service to guests, anticipating and exceeding their expectations ... hours, weekends, and holidays as necessary Other information: What You Can Look Forward To

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Provide the highest quality of service to guests, anticipating and exceeding their expectations ... hours, weekends, and holidays as necessary Other information: What You Can Look Forward To

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... weekends ABOUT THE COMPANY Hyatt Place Chapel Hill takes pride in being a fun environment to work ...

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... weekends Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great ...

Front Desk Agent

Chapel Hill, NC · On-site

$11.75 - $15/hr

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... weekends Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great ...

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Our excellence of service essentials: Greet every guest with a smile Use guest's name at every ... Ability to work at nights, weekends, and holidays * Requires strong command of English language to ...

Maintaining a high level of service and hospitality. * Promptly and effectively dealing with guest ... Starting wage: $16/hour MUST have open availability, including mornings, evenings, weekends and ...

Showing results 41-60

Weekend Service Desk information

See Raleigh, NC salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What are popular job titles related to Weekend Service Desk jobs in Raleigh, NC? For Weekend Service Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Raleigh, NC look for? The top searched job categories for Weekend Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Service Desk jobs? Cities near Raleigh, NC with the most Weekend Service Desk job openings:

Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities

Raleigh, NC

$15 - $16/hr

Part-time

Re-posted 16 days ago


Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Part-time/Weekend Concierge Ambassador Job Description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Shifts Available: Must have weekend availability

Position Requirements

  • Weekend and Holiday availability
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills
  • Takes pride and ownership in the position and property
  • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
  • Have at least two year of hospitality experience
  • Possess amazing interpersonal skills and exceptional guest service abilities
  • Be organized, proactive, productive and self-motivated showing a positive attitude
  • Maintain a neat and professionally well-groomed appearance
  • Think clearly, quickly and efficiently and make concise decisions even under pressure

Main Responsibilities

  • Greet and direct residents and visitors with a pleasant attitude
  • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  • Cultivate and retain cohesive relationships with residents, vendors and contractors
  • Professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Walk the premises to ensure the highest standards are being met
  • Perform all other duties as assigned
  • Must be able to work flexible schedules including nights, weekends and holidays

Experience Requirements:

  • Experience in hospitality or upscale customer service or retail
  • Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.




What Stratton Amenities employees say

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