Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Working knowledge of Microsoft Active Directory and GPO Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems o ...
Working knowledge of Microsoft Active Directory and GPO Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems o ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Quick apply
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Service Desk or Helpdesk
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities Provide effective IT support services across all clients both onsite and remotely. Comfortable to work in 24x7 ...
Service Desk or Helpdesk
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities Provide effective IT support services across all clients both onsite and remotely. Comfortable to work in 24x7 ...
IT Service Desk Analyst - Level 1
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...
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IT Service Desk Analyst - Level 1
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...
Service Desk or Helpdesk
Cary, NC · On-site
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities • Provide effective IT support services across all clients both onsite and remotely. • Comfortable to work in ...
Service Desk or Helpdesk
Cary, NC · On-site
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities • Provide effective IT support services across all clients both onsite and remotely. • Comfortable to work in ...
IT Service Desk Analyst - Level 1
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...
IT Service Desk Analyst - Level 1
Raleigh, NC · On-site
$26 - $28/hr
Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...
Service Desk -Morrisville NC(onsite)
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Candidate must have Spanish speaking Location: Morrisville NC (onsite) To resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality ...
Service Desk -Morrisville NC(onsite)
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Candidate must have Spanish speaking Location: Morrisville NC (onsite) To resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
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The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
Quick apply
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... This position may be required to work weekends and holidays, as needed. Required Experience ...
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Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... This position may be required to work weekends and holidays, as needed. Required Experience ...
IT Service Desk lead
Durham, NC · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...
IT Service Desk lead
Durham, NC · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...
Client Support Desk Analyst
Raleigh, NC · On-site
$60K - $75K/yr
The Client Service Desk is the hub of the organization as we interact with multiple departments and ... levels within the organization. This position provides exposure to new software and the ability to ...
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Client Support Desk Analyst
Raleigh, NC · On-site
$60K - $75K/yr
The Client Service Desk is the hub of the organization as we interact with multiple departments and ... levels within the organization. This position provides exposure to new software and the ability to ...
Weekend Per Diem Patient Services Coordinator/Front Desk
Raleigh, NC · On-site
$15.75 - $21/hr
... front desk to work two weekends a month for their Raleigh, North Carolina location. The schedule ... Support clinical operations specialist and new patient service coordinator when necessary.
Weekend Per Diem Patient Services Coordinator/Front Desk
Raleigh, NC · On-site
$15.75 - $21/hr
... front desk to work two weekends a month for their Raleigh, North Carolina location. The schedule ... Support clinical operations specialist and new patient service coordinator when necessary.
Aviation Front Desk Customer Service Representative - Full Time Job
Morrisville, NC · On-site
$17.50/hr
Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty ... Front Desk Customer Service Representative Responsibilities * Provide customers with professional ...
Aviation Front Desk Customer Service Representative - Full Time Job
Morrisville, NC · On-site
$17.50/hr
Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty ... Front Desk Customer Service Representative Responsibilities * Provide customers with professional ...
Front Desk Clerk
Raleigh, NC · On-site
$13.50 - $16.75/hr
The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Flexible availability, including evenings, weekends, holidays, and overnight shifts if required ...
Front Desk Clerk
Raleigh, NC · On-site
$13.50 - $16.75/hr
The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Flexible availability, including evenings, weekends, holidays, and overnight shifts if required ...
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Resolves technical issues, manages access, and supports users; includes weekends and holidays to ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
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Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Resolves technical issues, manages access, and supports users; includes weekends and holidays to ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Front Desk Guest Service Representative
Durham, NC · On-site
$12.25 - $15/hr
Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible ... May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels ...
Front Desk Guest Service Representative
Durham, NC · On-site
$12.25 - $15/hr
Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible ... May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels ...
Front Desk Concierge (Part-Time / Weekend)
Raleigh, NC · On-site
$15 - $19.50/hr
Part-time/Weekend Concierge Ambassador Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium ...
Front Desk Concierge (Part-Time / Weekend)
Raleigh, NC · On-site
$15 - $19.50/hr
Part-time/Weekend Concierge Ambassador Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium ...
Front Desk Concierge (Part-Time / Weekend)
Raleigh, NC · On-site
$16/hr
Part-time/Weekend Concierge Ambassador Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium ...
Front Desk Concierge (Part-Time / Weekend)
Raleigh, NC · On-site
$16/hr
Part-time/Weekend Concierge Ambassador Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium ...
Weekend Service Desk information
See Raleigh, NC salary details
$8.41 - $11
6% of jobs
$11 - $13.60
9% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$13.60 - $16.19
31% of jobs
The median wage is $16.56 / hr.
$16.19 - $18.78
25% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$18.78 - $21.37
5% of jobs
$21.37 - $23.96
9% of jobs
$23.96 - $26.55
5% of jobs
$26.55 - $29.15
4% of jobs
$29.15 - $31.74
1% of jobs
$31.74 - $34.33
1% of jobs
$34.33 - $36.92
2% of jobs
$8
$19
$36
How much do weekend service desk jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for weekend service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.
What is a weekend service desk?
Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.
What are the key skills and qualifications needed to thrive as a weekend service desk professional?
To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.
What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?
Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.
What is the difference between Weekend Service Desk vs Help Desk Technician?
| Aspect | Weekend Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ often preferred | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Typically in IT support centers, on-site or remote during weekends | Office or remote support, often during weekdays but can include weekends |
| Employer & Industry | IT service providers, corporate IT departments | IT support companies, corporate IT teams, tech firms |
The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.
What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What are popular job titles related to Weekend Service Desk jobs in Raleigh, NC? For Weekend Service Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Raleigh, NC look for? The top searched job categories for Weekend Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Service Desk jobs? Cities near Raleigh, NC with the most Weekend Service Desk job openings:
Full-time
Re-posted 22 days ago
Job description
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Butner, NC, location. This is an exempt remote role.
Responsibilities Include:
Required Experience:
Required Education/Training:
Responsibilities Include:
- Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.
- Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.
- Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.
- Install, configure, and maintain workstation hardware, software applications, and operating systems.
- Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.
- Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
- Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.
- Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.
- Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.
- Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.
- Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.
- Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.
- Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction
Required Experience:
- 2-4 years minimum Help Desk Administrtion experience.
- Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
- Demonstrate a wide degree of creativity and latitude as expected.
Required Education/Training:
- Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
- Certifications: CompTIA A+ certification or higher