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Entry Level Service Desk Jobs in Raleigh, NC (NOW HIRING)

PMG

Accountant Central Region

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant - Receivables

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

White Lodging Careers

Public Area Attendant

Raleigh, NC · On-site

$13.50 - $17.25/hr

What You'll Do * Assist the team in providing the highest quality of service and cleanliness in the ... Maintain the lobby by cleaning the registration desk, vacuuming, and removing fingerprints from ...

White Lodging Careers

Public Area Attendant

Raleigh, NC · On-site

$13.50 - $17.25/hr

What You'll Do * Assist the team in providing the highest quality of service and cleanliness in the ... Maintain the lobby by cleaning the registration desk, vacuuming, and removing fingerprints from ...

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All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Raleigh, NC

Entry Level Service Desk information

See Raleigh, NC salary details

$8

$19

$36

How much do entry level service desk jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for entry level service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What are entry level service desk jobs?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What jobs pay $700 a day?

Entry Level Service Desk roles typically do not pay $700 a day; they usually offer hourly wages that amount to lower daily earnings. High-paying jobs that can reach $700 a day often require specialized skills, certifications, or experience, such as IT consulting, project management, or freelance technical support, which are generally beyond entry-level positions.

What is the easiest desk job to get?

Entry-level service desk positions are generally considered among the easiest desk jobs to obtain, as they often require basic technical knowledge, good communication skills, and sometimes a relevant certification like CompTIA A+. These roles typically involve troubleshooting, customer support, and using ticketing systems, making them accessible for candidates with minimal experience.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by Entry Level Service Desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an Entry Level Service Desk professional, and why are they important?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What jobs pay 4000 a week without a degree?

Entry-level service desk roles typically do not pay $4,000 a week; however, higher-paying IT support or specialized technical positions with certifications like CompTIA or Cisco may reach that level. Most jobs paying this amount without a degree require significant experience, technical skills, or certifications, often in fields like IT, sales, or skilled trades.

How to get into a desk job with no experience?

Entry level service desk positions often require basic computer skills, good communication, and a willingness to learn. Gaining relevant certifications like CompTIA A+ or ITIL can improve your chances, and gaining experience through internships or volunteering can also help you qualify for these roles.
What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Service Desk jobs? Cities near Raleigh, NC with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.
Social Media/Online Research Specialist

Social Media/Online Research Specialist

Open Desk

Wake Forest, NC • On-site

$17/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salary: $17

Open Desk, Inc.is a growing firm located just north of Raleigh in Wake Forest, NC. We focus on information gathering for the insurance, legal, and human resources industries. We are seeking a professional, highly motivated candidate to join our team as anOnline Research Specialist. This is a full-time, entry-level position with great benefits and growth opportunities.

Summary:

In this role, researchers are trained to hone their investigative skills by employing a combination of online research tactics to source information that can be simplified into a usable report for clients. The position is a blend of case manager and researcher. Ideal candidates should possess strong organizational skills, attention to detail, and an ability to work under set deadlines, in addition to good verbal and written communication skills. Candidates will join a team of skilled, professionally trained researchers and analysts with curious minds who explore, analyze, and consolidate findings for our clients. This position is located in our Wake Forest, NC office.

Responsibilities and Duties:

  • Verify the legitimacy of claims through online research.
  • Maintain strong data integrity with keen attention to detail.
  • Employ the use of various programs and forms of technology, including Microsoft Office and web research.
  • Communicate meaningful and authenticated information to clients in concise reports.
  • Communicate professionally, politely, and concisely.
  • Meet deadlines with superior quality and customer service.

Qualifications and Skills:

  • Associates degree or Bachelors Degree preferred.
  • Excellent computer and research skills.
  • Ability to establish priorities and work independently with little supervision.
  • High level of accuracy.
  • Ability to type at least 50 WPM.
  • Ability to adapt to changing priorities based on organizational needs.
  • Sense of urgency and proactive behavior.
  • Motivated self-starter.

Benefits:

  • Health, Dental, and Vision Insurance
  • 401K
  • Short Term Disability, Long Term Disability, and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays

Workplace Culture:

Open Desk, Inc. has invested in creating and maintaining a positive, upbeat work environment. We invest in our employees and always seek to promote from within. We celebrate our employees with recognition for performance, personal and professional milestones and host social and volunteer opportunities monthly.


Job Type: Full-time


About Open Desk, Inc.:

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The staff is comprised of skilled, professionally trained researchers and analysts with curious minds who perform research, simplify data, analyze information, and report findings.

Since its inception, Open Desk has provided clients with quality information in a timely manner. With flexible and readily accessible resources, the teams capabilities of delivering relevant research have proven to be invaluable to corporations nationwide.