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Entry Level Service Desk Jobs in Raleigh, NC (NOW HIRING)

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Member Services Specialist - Remote

Raleigh, NC · Remote

$18/hr

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Reliable high-speed internet service. * Workspace with appropriate desk and chair. * Ability to ...

TEKsystems

Isp Tech

Raleigh, NC

$15.50/hr

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Raleigh ...

PMG

Accountant

Raleigh, NC · On-site

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant - Receivables

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant Central Region

Raleigh, NC

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

PMG

Accountant

Raleigh, NC · On-site

... trading desk, and make recommendations on compliance issues. * Bachelor's or Master's degree in Accounting, Finance or Economics * 1-2 years of experience in financial services are preferred.

cookboardman

Accounting Assistant

Durham, NC

$17.75 - $23/hr

This entry-level office position provides administrative support across accounting, collections ... This position may also serve as backup for front desk/reception duties as needed. Essential ...

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Entry Level Service Desk information

See Raleigh, NC salary details

$8

$19

$36

How much do entry level service desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Raleigh, NC?

The most popular types of Service Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Service Desk jobs?

Cities near Raleigh, NC with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Entry Level Marketing Representative

Durham, NC • On-site

Southern National Roofing
Construction • 51 - 200 employees
Learn more about Southern National Roofingexternal

$40K - $70K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Southern National Roofing Entry Level Marketing Representative

Urgently hiring. Start ASAP with paid training. Full-time, W-2 position with guaranteed 40 hours per week. Weekly pay on Fridays. Average first-year earnings typically range from $650$1,350 per week, depending on individual performance.

This is an entry-level marketing role for competitive, coachable people who want real income and real opportunitynot a desk job. You'll represent the brand face-to-face, execute a proven outreach system, and drive demand through direct community marketing. If you show up, learn the system, and execute, you'll get paid and promoted.

Why Southern National Roofing

Southern National Roofing is where effort turns into opportunity. We believe in training, structure, and rewarding people who show up, learn and apply our proven process, and perform at a high level. Our growth is driven by individuals who start at the entry level, learn the system, and grow based on performance.

We are ranked #93 on the Roofing Contractor Top 100 list, #116 of the Top 500 Largest Remodeling Firms in the Nation, #379 on the Inc. 5000 Fastest-Growing Companies list, and are BBB Accredited with an A+ rating. We're also a Top 2% Master Elite Roofer, a designation earned by fewer than 2% of contractors nationwide.

If you're coachable, consistent, and willing to put in the effort, this role can be the foundation for a long-term career in sales and leadership.

The Role

Southern National Roofing is a $20M+ residential roofing company hiring full-time Entry Level Marketing Representatives for our local office.

This is a face-to-face, field role. You'll work in residential neighborhoods, speak directly with homeowners, and set appointments for free roof inspections for our in-home sales team.

What You'll Do
  • Work in assigned neighborhoods
  • Speak face-to-face with homeowners
  • Explain our free roof inspection service
  • Schedule appointments for in-home estimates
  • Work outdoors and on your feet
Compensation
  • W-2 full-time position
  • Hourly pay + commission + performance bonuses
  • Average first-year earnings: $40,000$70,000+
Schedule
  • On-site role
  • MondaySaturday availability between 9am7pm
  • No overnight travel
  • Team transportation provided from the office

Apply