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Entry Level Service Desk Jobs in Raleigh, NC (NOW HIRING)

360 IT Professionals

Curam Business Analyst

Durham, NC · On-site

... desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related ...

Datavant

Health Information Specialist I

Chapel Hill, NC · On-site

$84K - $85K/yr

This is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Datavant

Health Information Specialist I

Chapel Hill, NC · On-site

$84K - $85K/yr

... is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Datavant

Health Information Specialist I

Chapel Hill, NC · On-site

$84K - $85K/yr

... is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Planet Fitness

Cleaner

Raleigh, NC · On-site

$12/hr

In fact most of our senior managers started at entry level and worked their way up to now earning ... Deliver high level of customer service at all times and as needed assist in front desk duties like ...

TEKsystems

ISP Support Technician

Raleigh, NC

$15 - $15.50/hr

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

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All JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Raleigh, NC

Entry Level Service Desk information

See Raleigh, NC salary details

$8

$19

$36

How much do entry level service desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What are entry level service desk jobs?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing entry-level service desk roles due to limited work experience, high competition, and employers' preference for candidates with technical skills or certifications like CompTIA A+. Additionally, some employers prioritize soft skills such as communication and problem-solving, which may require targeted training or internships for new entrants.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by Entry Level Service Desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What job makes $10,000 a month without a degree?

Entry level service desk roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require extensive experience, certifications, or a strong network. Most roles offering such income levels generally demand advanced skills or business ownership rather than entry-level positions.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior consultants, high-level project managers, or certain freelance professionals with in-demand skills. These positions often require extensive experience, certifications, or expertise in fields like finance, technology, or consulting, and may involve contract or freelance work with high hourly rates. Entry-level service desk roles generally do not reach this pay level.

What are the key skills and qualifications needed to thrive as an Entry Level Service Desk professional, and why are they important?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can I get a helpdesk job with no experience?

Entry level service desk positions often do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your technical ability to employers. Many employers are willing to train candidates with strong communication skills and a willingness to learn.
What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Service Desk jobs? Cities near Raleigh, NC with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Raleigh, NC as of June 2026, with employment types broken down into 21% Full Time, 61% Part Time, and 18% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

High Performance Sales Manager

Classic Toyota of Henderson

Henderson, NC

Other

Medical, Dental, Retirement, PTO

Posted 4 days ago

Job description

High Performance Sales Manager - Toyota DealershipHenderson, NC

Mills Auto Group is seeking a high-performance Sales Manager to join our rapidly growing organization. If you’re energetic, detail-oriented, and passionate, and looking for a company to truly call home, this is your shot. We’re looking for a leader of leaders—someone who can drive results, grow people, and deliver excellence across the board.

At Mills, we reward performance, not potential. Be prepared to showcase your track record. We want someone who’s proud to provide performance reports that reflect your impact in Sales, Profitability, and Customer Satisfaction (CSI)—we believe in rewarding results.

WE OFFER:

  • Health, Dental, Medical
  • 401K
  • Paid Vacation Time
  • Flexible schedule
  • 5 day work week
  • Teamwork atmosphere

RESPONSIBILITIES:

  • Coach, develop, and inspire the sales team to exceed their goals.

  • Drive accountability and daily execution of key activities.

  • Build relationships with team members and customers alike.

  • Manage inventory – ordering, merchandising, and dealer trades.

  • Desk deals, manage gross logs, and RDR vehicles.

  • Train and assist the team in deal structuring, closing, and CRM best practices.

  • Work closely with the General Manager to hit all department objectives.

  •  

REQUIREMENTS:

  • High school diploma or GED (minimum).

  • Proven track record in automotive sales management.

  • High-level communication, leadership, and customer service skills.

  • Strong understanding of inventory control and CRM tools.

  • Valid driver’s license and clean MVR.

  • Positive, professional, and performance-driven.

  • Strong work ethic, Teamwork mindset, integrity, moral character, and performance

ABOUT MILLS AUTO GROUP:

We’re a family-owned, fast-growing automotive group that has expanded from 1 to 36 dealerships. Most of our leaders started in entry-level roles and climbed the ranks through hard work and dedication. We invest in people, performance, and potential—and we recognize results with appreciation events, employee college funding, and community involvement programs like Wounded Warriors and Support Future Leaders.

If you’re ready to step into a high-energy leadership role and thrive in a results-oriented culture that supports your growth and rewards your success—this is where you belong. Join Classic Toyota of Henderson—where your hard work is recognized, your growth is supported, and your career can thrive. 

Apply