Service Desk Duration : Contract Location : Cary, NC Working knowledge of Active Directory, Outlook 2010/2013, MS Exchange Working knowledge of VPN solutions as well as RSA SecurID tokens Strong ...
Service Desk Duration : Contract Location : Cary, NC Working knowledge of Active Directory, Outlook 2010/2013, MS Exchange Working knowledge of VPN solutions as well as RSA SecurID tokens Strong ...
Service Desk Manager
Raleigh, NC · On-site
Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management ...
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Service Desk Manager
Raleigh, NC · On-site
Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management ...
Service Desk Specialist
Raleigh, NC · On-site
The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem ...
Service Desk Specialist
Raleigh, NC · On-site
The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem ...
Service desk Analyst
Morrisville, NC · On-site
$18 - $21/hr
Role - Service desk Analyst Location - Morrisville, NC Onsite * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues ...
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Service desk Analyst
Morrisville, NC · On-site
$18 - $21/hr
Role - Service desk Analyst Location - Morrisville, NC Onsite * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues ...
Service desk Analyst
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service desk Analyst Location: Morrisville, NC - Onsite * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues ...
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Service desk Analyst
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service desk Analyst Location: Morrisville, NC - Onsite * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues ...
Service Desk Analyst (French Language)
Morrisville, NC · On-site
$18 - $20/hr
Role- Service Desk Analyst - Proficiency in French language Location: Morrisville, NC - Onsite * Proficiency in French language to support a French Service Desk and communicate effectively with ...
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Service Desk Analyst (French Language)
Morrisville, NC · On-site
$18 - $20/hr
Role- Service Desk Analyst - Proficiency in French language Location: Morrisville, NC - Onsite * Proficiency in French language to support a French Service Desk and communicate effectively with ...
Wintellisys, Inc. has joined with a large company in search of a Service Desk Technician. This is a Contract to Hire position in Morrisville, NC. Essential Duties and Responsibilities: * Evaluate ...
Wintellisys, Inc. has joined with a large company in search of a Service Desk Technician. This is a Contract to Hire position in Morrisville, NC. Essential Duties and Responsibilities: * Evaluate ...
Our client has an opening for a Service Desk (739934) This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC Please send rate and resume: * Experience ...
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Our client has an opening for a Service Desk (739934) This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC Please send rate and resume: * Experience ...
Service Desk Analyst II
Durham, NC · On-site
$19.75 - $27/hr
Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You. Introduction The Office of Information Technology (OIT) at Duke University is seeking a Service Desk Analyst II to ...
Service Desk Analyst II
Durham, NC · On-site
$19.75 - $27/hr
Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You. Introduction The Office of Information Technology (OIT) at Duke University is seeking a Service Desk Analyst II to ...
Service Desk Analyst II
Durham, NC · On-site
$19.75 - $27/hr
Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You.Introduction The Office of Information Technology (OIT) at Duke University is seeking a Service Desk Analyst II to ...
Service Desk Analyst II
Durham, NC · On-site
$19.75 - $27/hr
Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You.Introduction The Office of Information Technology (OIT) at Duke University is seeking a Service Desk Analyst II to ...
Job Position : Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login ...
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Job Position : Service Desk L1
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Quick apply
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level ...
Working knowledge of Microsoft Active Directory and GPO Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems o ...
Working knowledge of Microsoft Active Directory and GPO Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems o ...
Service Desk or Helpdesk
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities Provide effective IT support services across all clients both onsite and remotely. Comfortable to work in 24x7 ...
Service Desk or Helpdesk
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities Provide effective IT support services across all clients both onsite and remotely. Comfortable to work in 24x7 ...
Service Desk or Helpdesk
Cary, NC · On-site
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities • Provide effective IT support services across all clients both onsite and remotely. • Comfortable to work in ...
Service Desk or Helpdesk
Cary, NC · On-site
$18.50 - $25/hr
Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities • Provide effective IT support services across all clients both onsite and remotely. • Comfortable to work in ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
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The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
Quick apply
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... This position may be required to work weekends and holidays, as needed. Required Experience ...
Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... This position may be required to work weekends and holidays, as needed. Required Experience ...
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Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... This position may be required to work weekends and holidays, as needed. Required Experience ...
Weekend Service Desk information
See Raleigh, NC salary details
$8.41 - $11
6% of jobs
$11 - $13.60
9% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$13.60 - $16.19
31% of jobs
The median wage is $16.56 / hr.
$16.19 - $18.78
25% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$18.78 - $21.37
5% of jobs
$21.37 - $23.96
9% of jobs
$23.96 - $26.55
5% of jobs
$26.55 - $29.15
4% of jobs
$29.15 - $31.74
1% of jobs
$31.74 - $34.33
1% of jobs
$34.33 - $36.92
2% of jobs
$8
$19
$36
How much do weekend service desk jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for weekend service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.
What are Weekend Service Desk jobs?
Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.
What are the key skills and qualifications needed to thrive as a Weekend Service Desk professional, and why are they important?
To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.
What are the most common challenges faced by a Weekend Service Desk professional, and how can they be effectively managed?
Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.
What is the difference between Weekend Service Desk vs Help Desk Technician?
| Aspect | Weekend Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ often preferred | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Typically in IT support centers, on-site or remote during weekends | Office or remote support, often during weekdays but can include weekends |
| Employer & Industry | IT service providers, corporate IT departments | IT support companies, corporate IT teams, tech firms |
The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.
What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What are popular job titles related to Weekend Service Desk jobs in Raleigh, NC? For Weekend Service Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Raleigh, NC look for? The top searched job categories for Weekend Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Service Desk jobs? Cities near Raleigh, NC with the most Weekend Service Desk job openings:
Job description
Company Description
Thiru B | Resourcing Specialist
6613678000 ext -206
Job Description
Position : Service Desk
Duration : Contract
Location : Cary, NC
Job Description:
Working knowledge of Active Directory, Outlook 2010/2013, MS Exchange
Working knowledge of VPN solutions as well as RSA SecurID tokens
Strong knowledge of English language and ability to communicate clearly on the phone with US-based customers
Should have experience in call and email support
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003