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Entry Level Service Desk Jobs in Raleigh, NC (NOW HIRING)

Ridge Valley Exteriors

Sales Assistant

Cary, NC · On-site

$18.50 - $24/hr

Built on integrity, craftsmanship, and exceptional customer service, we take pride in helping ... Many of our top-performing sales professionals began in entry-level field marketing and canvassing ...

Ridge Valley Exteriors

Sales Assistant

Raleigh, NC · On-site

$18.25 - $23.75/hr

Built on integrity, craftsmanship, and exceptional customer service, we take pride in helping ... Many of our top-performing sales professionals began in entry-level field marketing and canvassing ...

Datavant

Health Information Specialist I

Chapel Hill, NC

$84K - $85K/yr

This is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Datavant

Health Information Specialist I

Chapel Hill, NC · On-site

$82K - $83K/yr

... is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service * Full benefits: PTO, Health ...

Datavant

Health Information Specialist I

Chapel Hill, NC

$84K - $85K/yr

... is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Datavant

Health Information Specialist I

Chapel Hill, NC · On-site

$84K - $85K/yr

... is an entry level position responsible for processing all release of information (ROI ... Front desk processing medical records requests - customer service - Full benefits: PTO, Health ...

Datavant

Health Information Specialist

Smithfield, NC · On-site

$86K - $86K/yr

... is an entry level position responsible for processing all release of information (ROI ... Working at the Front Desk located in Smithfield, NC * Comfortable working in a high-volume ...

New

Planet Fitness

Cleaner

Raleigh, NC · On-site

$12/hr

In fact most of our senior managers started at entry level and worked their way up to now earning ... Deliver high level of customer service at all times and as needed assist in front desk duties like ...

TEKsystems

ISP Support Technician

Raleigh, NC

$15.50/hr

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

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All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Raleigh, NC

Entry Level Service Desk information

See Raleigh, NC salary details

$8

$19

$36

How much do entry level service desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level service desk in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Is helpdesk a good entry-level job?

A helpdesk or service desk position is considered a good entry-level job in IT, offering opportunities to develop technical troubleshooting, customer service, and communication skills. It often requires basic knowledge of operating systems, hardware, and software, and can serve as a stepping stone to more advanced IT roles.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions typically do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers often provide on-the-job training for new hires without experience.
What are the most commonly searched types of Service Desk jobs in Raleigh, NC? The most popular types of Service Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Service Desk jobs? Cities near Raleigh, NC with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Sales Assistant

Ridge Valley Exteriors

Cary, NC • On-site

$18.50 - $24/hr

Part-time

Re-posted 8 days ago

Job description

Sales Assistant / Canvasser  
Raleigh, NC | PartTime | Exponential Growth Potential  
Build Your Career with Ridge Valley Exteriors 
Ridge Valley Exteriors is a fast-growing exterior remodeling company specializing in roofing, siding, windows, gutters, and storm restoration services. Built on integrity, craftsmanship, and exceptional customer service, we take pride in helping homeowners protect and improve their most valuable investment—their home. 
Our team is driven, supportive, and growth-focused. We don't just hire employees—we develop future leaders. Many of our top-performing sales professionals began in entry-level field marketing and canvassing roles. If you're looking for a company where hard work is rewarded and advancement opportunities are real, you'll find it here. 
Ready to Hustle? Launch Your Sales Career from the Ground Up. 
Ridge Valley Exteriors is looking for energetic, outgoing Sales Assistants to join our Raleigh, NC team. This is an active, field-based role ideal for individuals who enjoy being outdoors, meeting new people, and developing valuable sales skills that can lead to a high-earning career. 
As a Sales Assistant, you'll be the first point of contact with homeowners—generating leads, scheduling free exterior inspections, and helping homeowners discover solutions for their roofing and exterior improvement needs. 
What You'll Be Doing 
  • Knock on residential doors in assigned neighborhoods 
  • Engage homeowners in friendly conversations about their roofing and exterior needs 
  • Schedule free inspections and consultations with our sales team 
  • Work alongside experienced sales representatives to keep their calendars full 
  • Track activity and appointments using simple reporting tools 
  • Distribute marketing materials and promote Ridge Valley Exteriors' services 
  • Report daily activity and results to sales leadership 
  • Learn professional sales and communication skills that can accelerate your career growth 
Training 
  • Paid in-house training provided 
  • Ongoing coaching on communication, lead generation, sales mindset, and customer engagement 
Pay Structure 
  • Bonus opportunities based on appointments set and team performance 
  • Unlimited earning potential based on effort and results 
  • Compensation details discussed during the interview process 
What You'll Need 
  • Valid driver's license and reliable transportation 
  • Comfortable working outdoors and walking for extended periods 
  • Strong communication and interpersonal skills 
  • Positive attitude and willingness to learn 
  • Self-motivated with a strong work ethic 
  • Ability to work independently while contributing to a team environment 
What We Provide 
  • Branded company apparel to represent Ridge Valley Exteriors professionally 
  • Comprehensive training and mentorship 
  • Clear advancement opportunities into sales and leadership roles 
  • Supportive, high-energy team culture 
  • W-2 employment with benefits eligibility 
  • The opportunity to build a long-term career with a growing company 
This Role Is NOT For 
  • Those looking for a desk job 
  • Individuals unwilling to engage homeowners face-to-face 
  • People who struggle with handling rejection or staying motivated 
  • Anyone seeking a position without performance expectations 
Ready to Grow With Us? 
If you're competitive, motivated, and looking for a company that rewards hard work with real career growth, we want to meet you. 
Apply today and start building your future with Ridge Valley Exteriors in Raleigh, NC.