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As of Aug 19, 2026, the average hourly pay for weekend human service certificate in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $20.19 per hour, depending on experience, location, and employer.
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Infographic showing various Weekend Human Service Certificate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,106 per year, or $21.2 per hour.

Human Service Worker

Goodwill Northern Michigan

Traverse City, MI • On-site

$20/hr

Part-time, Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description

Goodwill Northern Michigan is seeking a Human Service Worker (HSW) to support daily operations at the Goodwill Inn, a 24 x 7 x 365 low-barrier, housing-focused emergency shelter. This role provides direct support to guests while helping maintain a safe, respectful, and dignified environment. 


This position pays $20/hr, and there is a $2/hr shift differential for hours worked between 10pm and 6am. 


Shifts Available:  

  • 2nd Shift: 1:45pm - 12am 
  • 3rd Shift: 9:45am - 8am


  • Positions may include day, evening, overnight, weekend, and holiday shifts 
  • Flexible scheduling required based on shelter operations and coverage needs 
  • Part-time opportunities may be available 

Benefits include: 

  • Medical, dental, and vision insurance 
  • Free virtual healthcare 
  • Paid time off and paid holidays 
  • Retirement plan with employer contribution 
  • Employee Assistance Program (EAP) 
  • Training and professional development opportunities 

Key Responsibilities: 

  • Support day-to-day shelter operations and guest services 
  • Welcome, monitor, and assist guests and visitors; manage intake and exits 
  • Provide information, referrals, and community resource support 
  • Maintain accurate records, including HMIS data entry and daily event logs 
  • Ensure guest sign-in accuracy and compliance with shelter expectations 
  • Monitor facility safety, cleanliness, and emergency procedures 
  • Answer phones, respond to emails, and prepare basic documentation 
  • Accept and document community donations, issuing receipts as required 
  • Coordinate with partner agencies when emergency lodging is needed due to capacity 
  • Respond to medical or safety incidents within certification guidelines and complete required documentation 
  • Attend required trainings and staff meetings 

Qualifications & Expectations: 

  • Commitment to Goodwill's mission and values 
  • Ability to work respectfully with individuals experiencing homelessness and diverse populations 
  • Strong attention to confidentiality, safety, and professionalism 
  • Ability to follow policies, procedures, and emergency protocols 
  • Comfortable working in a fast-paced, people-centered environment 

Requirements

Qualifications:

  • High school diploma or GED required; post-secondary education in human services preferred. 
  • Experience or knowledge related to homelessness or human services preferred. 
  • Strong verbal and written communication skills. 
  • Basic computer skills; typing at least 30 wpm. 
  • Ability to multitask and manage competing priorities. 

Physical & Schedule Requirements:

  • Ability to sit, stand, walk (including uneven surfaces), bend, kneel, reach, and perform repetitive movements. 
  • Ability to lift 20-30 lbs. regularly, with occasional heavier lifting. 
  • Availability for 24/7 coverage as needed. 

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