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Weekend Help Desk Jobs in Wisconsin (NOW HIRING)

AMSOIL INC.

Help Desk Analyst IV

Superior, WI · On-site

$19.50 - $26.75/hr

AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the ...

Amsoil, Inc.

Help Desk Analyst IV

Superior, WI · On-site

$75K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the ...

Wisconsin

IT Help Desk Specialist II

Madison, WI

  • Medical

  • Retirement

Position Title: IT Help Desk Specialist II Job Category: University Staff Employment Type: Regular Job Profile: IT Help Desk Specialist II Job Duties: TheIT Help Desk Specialist (official title ...

newcell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

Msa Professional Services

Help Desk Support Technician

Baraboo, WI · On-site

$21 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview We're seeking a Help Desk Support Technician to be the first point of contact for employees seeking technical assistance. This role requires a caring, approachable, and empathetic individual ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Wisconsin

Weekend Help Desk information

See Wisconsin salary details

$12

$23

$35

How much do weekend help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for weekend help desk in Wisconsin is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.25 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What are the most commonly searched types of Help Desk jobs in Wisconsin?

The most popular types of Help Desk jobs in Wisconsin are:

What are popular job titles related to Weekend Help Desk jobs in Wisconsin?

For Weekend Help Desk jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Wisconsin look for?

The top searched job categories for Weekend Help Desk jobs in Wisconsin are:

What cities in Wisconsin are hiring for Weekend Help Desk jobs?

Cities in Wisconsin with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,931 per year, or $23.5 per hour.

Help Desk Analyst IV

AMSOIL INC.

Superior, WI • On-site

$19.50 - $26.75/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the established service level objectives. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.
Responsibilities:
• Monitor, assign, document, and prioritize incoming help desk requests
• Evaluates alternatives to recommend solutions involving highly complex issues or problems.
• Makes decisions beyond prescribed guidelines that consider business impact.
• Demonstrates intimate and specialized expertise within the function or business.
• Participates in the development of standards and strategies.
• Develops and manages project plans.
• Develops and implements procedures in response to changes in objectives or policies.
• Recommends new policies.
• Manages process to achieve plan.
• Provides guidance to other and/or leads small project teams.
• Research, and resolve assigned requests by directly assisting end users, and by utilizing resources such as the Solutions Database, vendor support pages, and other internet resources
• Configure and deploy desktop, notebook, tablet, and printers to new or existing users
• Facilitate system reconnections and deploy software peripherals as requested
• Ensure customer requests are properly documented and AMSOIL assets are properly maintained in call management system (Manager Engine)
• Maintain inventory of spare IT equipment and other spare parts and peripherals including replenishment of spares and IT shipping/receiving
Qualifications:
Required:
• Associates Degree in related field
• 8 or more years of related experience.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
• Knowledge of basic computer hardware and software systems
• Knowledge of desktop and server operations systems
• Experience with Active Directory
• Ability to effectively communicate ideas in both technical and user-friendly language
• Strong project management skills, leadership, and mentoring capabilities are demonstrated at this level.
• Strong customer service orientation
• Able to lift 50 lbs.
Preferred:
• Experience with Zoho products such as Manage Engine, Desktop Central, and AD360
• Experience with Microsoft Office 365
Company:
AMSOIL INC. specializes in developing synthetic lubricant technology designed for those who demand the best. Founded in 1968, the company is headquartered in Ogden, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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