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Contract Help Desk Jobs in Wisconsin (NOW HIRING)

Help Desk

Madison, WI · On-site

$18 - $20/hr

Help Desk II Location: Hybrid in Madison, WI Contract Duration: Through 06/30/2027 (Potential 2-year extension) Pay Rate Range: $18 to $20/hour Responsibilities include: * Verifying caller identity

Help Desk

Madison, WI · On-site

$20.25 - $27.25/hr

Our client is looking for a Help Desk to provide Identity and Account Management (IAM) services for ... Location: Madison, WI Contract: 1 year Skills Required: · 1+ years - Experience working with ...

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

MARS Solutions Group is looking for an experienced Help Desk-III located in Madison, WI. Our client ... They are known to respect a traditional work week and often extend contracts for added job security ...

Hybrid Help Desk 2

Madison, WI · On-site

$20.50 - $28/hr

The State of Wisconsin DWD is looking for a Help Desk II Top Required Skills & Years of Experience ... Duration of the Contract: 6/30/2027 with potential for 2-year extension. Onsite or Remote?

Help Desk II Technician

Madison, WI · On-site

$13 - $15/hr

NOTE: This is a contract role scheduled to go through 6/30/27 with the potential for a 2-year ... We are seeking a Help Desk II Technician for our client partner. The service to be performed ...

Our client is looking to add a Service Desk Technician to their Help Desk team. This will be a 12 month contract with the high possibility of extension/consideration for conversion. They are ...

... This is a Contract position based out of Oshkosh, WI. Pay and Benefits The pay range for this ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Previous service desk or help desk experience within a corporate or enterprise environment ... Customer Service Job Type & Location This is a Contract position based out of Oshkosh, WI. Pay and ...

Oshkosh, WI Schedule: Onsite Contract Length: 6 Months with strong potential for extension ... Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ...

Candidates with prior help desk or service desk experience in an enterprise setting are also ... Job Type & Location This is a Contract position based out of Oshkosh, WI. Pay and Benefits The pay ...

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity ... If you're passionate about technology, enjoy helping others, and want to build a long-term career ...

Help users navigate an ongoing Microsoft 365 migration by providing setup assistance ... Job Type & Location This is a Contract position based out of Oshkosh, WI. Pay and Benefits The pay ...

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Contract Help Desk information

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Wisconsin? The most popular types of Help Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Contract Help Desk jobs? Cities in Wisconsin with the most Contract Help Desk job openings:
Infographic showing various Contract Help Desk job openings in Wisconsin as of July 2026, with employment types broken down into 52% Full Time, 22% Part Time, 1% Temporary, and 25% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution.

$18 - $20/hr

Contractor

Posted 6 days ago


Job description

Position: Help Desk II
Location: Hybrid in Madison, WI
Contract Duration: Through 06/30/2027 (Potential 2-year extension)
Pay Rate Range: $18 to $20/hour

Responsibilities include:
  • Verifying caller identity
  • Password resets and account unlock
  • Guiding users through self-service account recovery
  • Escalating issues when required
  • Documenting support interactions
  • Providing hardware, software, and network troubleshooting
  • Managing and deploying computers for DWD staff
  • Supporting customer service requests and IT incidents
Core Responsibilities
Help Desk Support
  • Provide Tier 1 and Tier 2 technical support
  • Troubleshoot hardware, software, and network issues
  • Document incidents and resolutions
  • Escalate complex issues appropriately
  • Provide customer assistance and follow-up
Identity & Account Management
  • Support user identity verification
  • Perform password resets
  • Unlock user accounts
  • Manage public user accounts
  • Assist users with account recovery processes
Desktop & Device Management
  • Support and manage laptops and desktops
  • Fulfill software service requests
  • Assist with device deployment and maintenance
Documentation & Communication
  • Maintain accurate support documentation
  • Provide excellent verbal and written communication
  • Collaborate with team members and stakeholders

Required Skills & Experience
Skill Required Experience Experience working with digital tools, systems, or platforms with ability to quickly learn new technologies 1+ year Customer service or client-facing experience with issue resolution and relationship building 6+ months Experience working in team-based environments with collaboration and communication 6+ months
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TeamSoft is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.