ZipRecruiter

Log In

1

Weekend Help Desk Jobs in Wisconsin (NOW HIRING)

TeamSoft

Help Desk

Madison, WI · On-site

$18 - $20/hr

Help Desk II Location: Hybrid in Madison, WI Contract Duration: Through 06/30/2027 (Potential 2-year extension) Pay Rate Range: $18 to $20/hour Responsibilities include: * Verifying caller identity

Experis

Help Desk

Madison, WI · On-site

$19 - $22/hr

As a Help Desk , you will be part of the IT Support Department supporting internal staff and public users. The ideal candidate will have excellent communication skills, problem-solving abilities, and ...

IO Datasphere

Help Desk

Madison, WI · On-site

$20.25 - $27.25/hr

Our client is looking for a Help Desk to provide Identity and Account Management (IAM) services for staff and public users of applications, performing 1st and 2nd Tier computer support for internal ...

Wisconsin

Help Desk Supervisor

Menomonie, WI · On-site

Help Desk Supervisor Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job Profile: User Support Supervisor Job Duties: Under general supervision of the Director of Client ...

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

MARS Solutions Group is looking for an experienced Help Desk-III located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $84K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success. The IT Help Desk Technician is ...

wistar

Help Desk Analyst

Institute, WI

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of desktops, laptops, printers, telephones, and other peripheral devices throughout the organization.

ATC Transportation

Be Seen First

Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Follow standard help desk procedures * Identify and escalate situations requiring urgent attention to the correct resources * Track requests, document progress and solutions using ticketing software

Information Resource group, Inc.

Help Desk - 2

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide ...

VIVA USA INC

Help Desk

Madison, WI · On-site

Brief Project Description The service to be performed includes providing Identity and Account Management (IAM) services for the client staff and public users of client applications, performing 1st ...

Integrated Resources INC

Help Desk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk Technician Location: Madison, WI Duration: 4 months Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and ...

Integrated Resources INC

Help Desk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk Technician Location: Madison, WI Duration: 4 months Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and ...

AMSOIL INC.

Help Desk Analyst IV

Superior, WI · On-site

$19.50 - $26.75/hr

AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the ...

Wisconsin

IT Help Desk Specialist II

Madison, WI

Position Title: IT Help Desk Specialist II Job Category: University Staff Employment Type: Regular Job Profile: IT Help Desk Specialist II Job Duties: TheIT Help Desk Specialist (official title ...

next page

Showing results 1-20

All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Wisconsin

Weekend Help Desk information

See Wisconsin salary details

$12

$23

$35

How much do weekend help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for weekend help desk in Wisconsin is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.25 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Wisconsin? The most popular types of Help Desk jobs in Wisconsin are:
What are popular job titles related to Weekend Help Desk jobs in Wisconsin? For Weekend Help Desk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Wisconsin look for? The top searched job categories for Weekend Help Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Weekend Help Desk jobs? Cities in Wisconsin with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Wisconsin as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,931 per year, or $23.5 per hour.

Help Desk

TeamSoft

Madison, WI • On-site

$18 - $20/hr

Contractor

Posted 5 days ago

Job description

Position: Help Desk II
Location: Hybrid in Madison, WI
Contract Duration: Through 06/30/2027 (Potential 2-year extension)
Pay Rate Range: $18 to $20/hour
Responsibilities include:
  • Verifying caller identity
  • Password resets and account unlock
  • Guiding users through self-service account recovery
  • Escalating issues when required
  • Documenting support interactions
  • Providing hardware, software, and network troubleshooting
  • Managing and deploying computers for DWD staff
  • Supporting customer service requests and IT incidents
Core Responsibilities
Help Desk Support
  • Provide Tier 1 and Tier 2 technical support
  • Troubleshoot hardware, software, and network issues
  • Document incidents and resolutions
  • Escalate complex issues appropriately
  • Provide customer assistance and follow-up
Identity & Account Management
  • Support user identity verification
  • Perform password resets
  • Unlock user accounts
  • Manage public user accounts
  • Assist users with account recovery processes
Desktop & Device Management
  • Support and manage laptops and desktops
  • Fulfill software service requests
  • Assist with device deployment and maintenance
Documentation & Communication
  • Maintain accurate support documentation
  • Provide excellent verbal and written communication
  • Collaborate with team members and stakeholders

Required Skills & Experience Skill Required Experience Experience working with digital tools, systems, or platforms with ability to quickly learn new technologies 1+ year Customer service or client-facing experience with issue resolution and relationship building 6+ months Experience working in team-based environments with collaboration and communication 6+ months

Apply