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Entry Level Tech Support Jobs in Wisconsin (NOW HIRING)

TEKsystems

Helpdesk Support Specialist

Madison, WI

$17 - $18/hr

Experience Level: Entry Level to Junior IT Support Professionals Welcome. Job Type & Location This is a Contract position based out of Madison, WI. Pay and Benefits The pay range for this position is ...

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Pointe Precision

IT HELP DESK/ANALYST

Plover, WI · On-site

$40K - $55K/yr

We are seeking an onsite entry-level IT Helpdesk Analyst to join our team and provide technical support across the organization. This role is ideal for someone starting their IT career who is eager ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Access Management * Enterprise IT Support Experience Level Entry-Level to Intermediate IT Support Professionals This is an excellent opportunity to gain valuable experience within a large enterprise ...

Varsity Tutors

CompTIA A+ Tutor

Milwaukee, WI · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Madison, WI · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Wisconsin

Entry Level Tech Support information

See Wisconsin salary details

$27.3K

$43.9K

$66.6K

How much do entry level tech support jobs pay per year?

As of Jul 22, 2026, the average yearly pay for entry level tech support in Wisconsin is $43,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are popular job titles related to Entry Level Tech Support jobs in Wisconsin? For Entry Level Tech Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Wisconsin look for? The top searched job categories for Entry Level Tech Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Tech Support jobs? Cities in Wisconsin with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Wisconsin as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,887 per year, or $21.1 per hour.

IT Support Specialist

Luvata Appleton, LLC

Kimberly, WI • On-site

Full-time

Posted 5 days ago

Job description

Overview
Provides first-line technical support and basic Windows administration for office and production users. This entry-level role focuses on help desk response, workstation setup, Microsoft 365 support, Active Directory account maintenance, printer and peripheral troubleshooting, basic network/phone system support, and accurate IT documentation. The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable onsite technology environment.
Responsibilities
  • Serve as the first point of contact for user support requests; document, prioritize, troubleshoot, and resolve or escalate tickets in a timely manner.
  • Install, configure, and troubleshoot Windows desktops, laptops, docking stations, monitors, printers, mobile devices, and other end-user equipment.
  • Support Microsoft 365 applications, Teams, Outlook, OneDrive, SharePoint basics, MFA, password resets, and common productivity issues.
  • Perform basic Active Directory administration, including user account setup, group membership changes, password resets, workstation joins, and basic permissions requests under defined procedures.
  • Assist with Windows administration tasks such as patch verification, endpoint health checks, inventory updates, and routine workstation/server checks as assigned.
  • Provide basic troubleshooting for network connectivity, Wi-Fi, VPN, phones, shared drives, and plant-floor workstation access before escalating to senior IT or Group IT.
  • Maintain accurate documentation for device assignments, user changes, common fixes, asset inventory, and standard IT procedures.
  • Coordinate with vendors or internal IT resources for hardware repair, licensing questions, equipment orders, and escalated technical issues.
  • Follow cybersecurity, change control, confidentiality, and safety requirements when supporting office and production environments.
  • Participate in IT projects, system auditing, and continuous improvement activities as directed, especially workstation refreshes, onboarding/offboarding, documentation cleanup, and system standardization.
  • All other duties as assigned.

Qualifications
  • Associate degree, technical diploma, relevant coursework, internship, certification, or equivalent hands-on experience in Information Technology or related field.
  • 1-2 years of IT support experience preferred; manufacturing or plant-floor support experience is helpful but not required.
  • Working knowledge of Windows 11, Microsoft 365, basic PC hardware, printers, and common end-user troubleshooting techniques.
  • Basic familiarity with Active Directory, Windows Server concepts, file permissions, networking fundamentals, and user account administration.
  • Ability to follow procedures, document work clearly, escalate issues appropriately, and learn new systems quickly.
  • Strong customer service mindset, professional communication skills, attention to detail, and ability to work with users at varying technical levels.
  • Ability to work independently on routine tasks and collaboratively with local IT, business departments, vendors, and Group IT on escalated issues.
  • Helpful certifications include CompTIA A+, Network+, Microsoft 365 Fundamentals, Azure Fundamentals, or Windows Client/Server training; certifications are preferred, not required.

Competencies
  • Customer-focused troubleshooting.
  • Clear documentation and follow-through.
  • Windows and Microsoft 365 fundamentals.
  • Basic security awareness and confidentiality.
  • Reliability in an onsite manufacturing support environment.
  • Willingness to learn Luvata Appleton systems and standard practices.
  • Exhibits Luvata's Core Values of:
  • Respect Diversity & Teamwork
  • Act with Integrity, Speed and Determination
  • Tireless Efforts to Meet the Needs of our Customers and Society

Physical & Work Environment Requirements
  • Work is primarily conducted onsite in an office environment with regular support needs in production areas.
  • The employee is required to wear safety glasses, hearing protection and metatarsal guarded steel-toed shoes while working in production areas.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
  • The employee may occasionally travel on company business.
  • The noise level is usually moderate in the office and loud near production equipment.

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