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Entry Level Tech Support Jobs in Wisconsin (NOW HIRING)

Information Systems Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Founders 3 is seeking an Information Systems Intern to support our IT team with day-to-day ... CompTIA A+ (or similar entry-level cert) is a plus but not required. A valid driver's license is ...

Project Engineer Entry-Level

Milwaukee, WI · On-site

$66K - $87.20K/yr

From inception to completion, we use the latest techniques and technologies to make sure that the ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

Project Engineer Entry-Level

Milwaukee, WI · On-site +1

$66K - $87.20K/yr

From inception to completion, we use the latest techniques and technologies to make sure that the ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

Project Engineer Entry-Level

Black River Falls, WI · On-site +1

$63.60K - $84K/yr

From inception to completion, we use the latest techniques and technologies to make sure that the ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

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Entry Level Tech Support information

See Wisconsin salary details

$27.3K

$43.9K

$66.6K

How much do entry level tech support jobs pay per year?

As of May 30, 2026, the average yearly pay for entry level tech support in Wisconsin is $43,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

Is technical support an entry-level job?

Technical support positions are often entry-level roles that require basic computer skills, problem-solving abilities, and customer service experience. Many employers provide on-the-job training, and certifications like CompTIA A+ can help candidates qualify for these roles.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What job categories do people searching Entry Level Tech Support jobs in Wisconsin look for? The top searched job categories for Entry Level Tech Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Tech Support jobs? Cities in Wisconsin with the most Entry Level Tech Support job openings:
Infographic showing various Entry Level Tech Support job openings in Wisconsin as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 75% Physical, and 25% Remote job distribution, with an average salary of $43,887 per year, or $21.1 per hour.
In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

Asurion

Milwaukee, WI • On-site

$23/hr

Part-time

Posted 28 days ago


Asurion rating

7.0

Company rating: 7.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

123rd of 203 rated it services


Job description

In-Home Sales & Tech Support (Part Time)
This is a local, in-home field role requiring daily travel to customer residences - not Remote.
Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission
Part-Time Schedule: 5 evenings/week - Hours: 4:05pm to 9:00pm
About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field.
You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
In the field, you'll consistently put the Serve, Solve, Sell™ model into action by:
  • Serve:
    • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
    • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

  • Solve:
    • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge
    • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

  • Sell:
    • Leverage Asurion's growing range of products to offer tailored solutions to customers.
    • Listen actively to identify customer needs and position products uniquely to meet those needs.
    • You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here's what you'll bring to the team:
  • Comfortable working in a sales environment with set targets
  • A valid driver's license and satisfactory driving record with at least 1 year driving experience
  • Ability to provide proof of valid car insurance (excluded: Manhattan)
  • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
  • Work a varied 5-day week schedule designed to meet customers on their timeline -this will include evenings, weekends and holidays
  • A personal cellphone to keep in the know while on the job
  • Must be comfortable working around household pets
  • Efficient, adaptable, goal-oriented and persuasive communication skills
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • Naturally outgoing individual who thrives in human interaction
  • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):
  • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
  • Uncapped commissions based on your sales performance paid bi-weekly
  • Mileage reimbursement based on IRS guidelines paid weekly
  • 35 dollar phone stipend paid monthly
  • 3 weeks paid training where your success is our top priority

Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
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