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Weekend Email Customer Support Jobs (NOW HIRING)

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

Model exemplary service through web message, voice, and email channels * Delight Collectors: apply ... Willingness and ability to work flexible hours, including evenings and weekends, with schedules ...

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Customer Support Specialist We are seeking a dedicated and enthusiastic Customer Support Specialist ... Resolve customer complaints via phone, email, or chat in a professional manner. * Maintain an in ...

Provide basic customer support and account maintenance via phone or email * Scope customers to determine their PCI Self Assessment Questionnaire type * Help customers navigate and understand the PCI ...

Phone calls, e-mails, and customer inquiries are tracked. A unique ticket number is systematically ... work week to include weekends as the workload requires and may be scheduled or unscheduled ...

Provide basic customer support and account maintenance via phone or email * Scope customers to determine their PCI Self Assessment Questionnaire type * Help customers navigate and understand the PCI ...

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

Our industry-leading software supports everything from invitations and event execution to post ... You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis ...

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

Our industry-leading software supports everything from invitations and event execution to post ... You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis ...

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Resolve customer complaints via phone, email, or chat in a professional manner. * Maintain an in ... Proven experience in a customer support role or similar position. * Exceptional communication ...

Customer Support Agent Location: Grand Rapids/Remote Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...

Customer Support Agent

Holland, MI · On-site

$18 - $20/hr

Customer Support Agent Location: Remote/Holland, MI Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

Our industry-leading software supports everything from invitations and event execution to post ... You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis ...

Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services. Other responsibilities include: * Assisting property managers, real ...

Showing results 41-60

Weekend Email Customer Support information

See salary details

$10

$23

$57

How much do weekend email customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend email customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

More about Weekend Email Customer Support jobs

What cities are hiring for Weekend Email Customer Support jobs?

Cities with the most Weekend Email Customer Support job openings:

What are the most commonly searched types of Email Customer Support jobs?

The most popular types of Email Customer Support jobs are:

What states have the most Weekend Email Customer Support jobs?

States with the most job openings for Weekend Email Customer Support jobs include:

What job categories do people searching Weekend Email Customer Support jobs look for?

The top searched job categories for Weekend Email Customer Support jobs are:

Infographic showing various Weekend Email Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


DH Pace rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

129th of 283 rated repair and maintenance companies


Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. is growing and aspires to hire Full-time Customer Service Representatives to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company!

The available work schedules are: 

Tuesday to Saturday 1:00 PM-10:00 PM

Sunday to Thursday 1:00 PM-10:00 PM 

Friday to Monday 11:00am-10:00pm 

Position overview:

  • Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service.
  • Promote all products and services
  • Gather information from the customer to ensure accuracy for our technicians.
  • Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need
  • Represent the company in a professional manner with good customer service and verbal communication skills
  • Maintain and promote a positive attitude toward customers regardless of the circumstances
  • Other responsibilities as assigned

This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions! 

Qualifications:

  • High school diploma or GED required
  • Two (2) years of customer service experience, or administrative work preferred
  • Must be able to work independently with little supervision
  • Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks
  • Excellent verbal and written communication skills
  • Must be proficient with technical applications, including Microsoft Office Suites

What We Offer

  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.


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