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Weekend Customer Success Jobs (NOW HIRING)

Suvoda

Customer Success Manager

Conshohocken, PA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...

Honeywell Technologies

Customer Success Lead

Trenton, NJ · On-site

$113K - $141K/yr

As the Customer Success Lead for the Americas Region at Honeywell Life Sciences, you will be responsible for leading and developing a high-performing Customer Success team while executing our global ...

New

Quest

Manager Customer Success

Austin, TX · On-site

Customer Success Manager Your AI strategy is only as strong as the data behind it. Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and ...

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Exol

Director, Customer Success

The Director of Customer Success will lead a team of three Customer Success Experts supporting Exol's B2B, D2C, and Transportation customer segments. This leader will partner closely with Executive ...

Penske

Director - Customer Success

Reading, PA · On-site

Customer Success is an integral part the Penske Digital Experience. They are the driving force behind ensuring the successful use, adoption, and retention of our products and services. Working with ...

Suvoda

Customer Success Manager

Conshohocken, PA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...

Penske

Director - Customer Success

Reading, PA · On-site

Customer Success is an integral part the Penske Digital Experience. They are the driving force behind ensuring the successful use, adoption, and retention of our products and services. Working with ...

Quest Software

Manager Customer Success

Austin, TX · On-site

As the Customer Success Manager , you will be accountable for the performance, engagement, and professional development of a team of Strategic & Enterprise Customer Success Managers supporting Quest ...

Suvoda

Customer Success Manager

Conshohocken, PA · On-site

Customer Success Manager Conshohocken, Pennsylvania Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is ...

Verawholehealth

Customer Success Director

$131K - $196K/yr

Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...

Relay Commerce

Manager, Customer Success

About the Role We're looking for a Manager, Customer Success to lead and grow the Customer Success function for Relo, one of the products within Relay's Retention Division. This is a player-coach ...

Castlight Health

$131K - $196K/yr

The Customer Success Director drives short- to mid-term strategy for the discipline and exercises independent judgment on novel, cross-functional problems. This job operates as a subject-matter ...

Quest Software

Manager Customer Success

Austin, TX · On-site

As the Customer Success Manager , you will be accountable for the performance, engagement, and professional development of a team of Strategic & Enterprise Customer Success Managers supporting Quest ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

Join Motivosity as a Customer Success Manager Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

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How much do weekend customer success jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for weekend customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

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Weekend Customer Success jobs near you

Customer Success Manager

Conshohocken, PA • On-site

Suvoda
Pharmaceutical and Medicine Manufacturing • 1 - 5K employees
Learn more about Suvodaexternal

Full-time

Posted 13 days ago

Job description

Customer Success Manager

Department: Customer Success

Reports to: Director of Customer Success, Strategic Accounts

The Customer Success Manager is responsible for the building and management of customer relationships while leading the customer to full adoption of our products. The Customer Success Manager plays a key role in developing strategic relationships with customers and demonstrating high NPS scores and expansion opportunities. This role involves the proactive engagement in day to day management of the account including strategic account planning and customer success issue resolution. The Customer Success Manager has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.

Responsibilities:

  • Maintain strong relationships with customers and ownership of customers' success through renewal rate, NPS and other metrics that measure customer success.
  • Drive strategic development of customer programs and actively pursue opportunities to improve through expansion, enhancements and operational improvements
  • Identify opportunities to increase revenue conversion
  • Establish initiatives to encourage customer growth and upsell opportunities
  • Create and drive value realization throughout the lifecycle
  • Proactively identify account risks and drive mitigation strategies
  • Work with cross functional partners to develop strategies and materials to increase the quality and efficiency of support to customers and users
  • Work with CSM Leaders on business initiatives and other projects
  • Work with marketing team to identify customer advocates to participate in feedback opportunities and case studies
  • Work with Finance teams to improve revenue predictability for customers
  • Assist in the hiring and training of Customer Success Managers 
  • Perform other duties, assignments, and special projects as time or circumstances demand 

Qualifications:

  • At least 10 years working in account management or equivalent role 
  • Bachelor's Degree or equivalent combination of education and experience preferred
  • At least 2 years of Industry related experience required
  • Proven proficiency in customer retention, presentation skills and ability to work independently to drive a virtual team to deliver customer success
  • Ability to align internal resources to meet customer requirements and deadlines.
  • Proven track record of sustaining and growing complex relationships
  • Commercial instincts a must with strong leadership, teamwork, & cross-group collaboration skills.
  • Be a self-starter with a positive attitude
  • Extremely organized, with effective time management skills

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