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Weekend Customer Success Jobs (NOW HIRING)

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

EMARKETER

Customer Success Manager

New York, NY · On-site

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Clarivate

Customer Success Manager

Philadelphia, PA · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

Vectra

Customer Success Manager

OR · Remote

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...

Everway

Manager, Customer Success

About the role The Manager of Customer Success leads Everway's Customer Success team, helping customers achieve value from our products while supporting retention, adoption, and long-term growth. The ...

Railinc

Customer Success Specialist

Cary, NC · On-site

Customer Success Specialists are expected to provide timely responses to customer emails, telephone ... - 7:00am), including weekends and holidays. Education, experience, certification/training:

EMARKETER

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

EMARKETER

Customer Success Manager

New York, NY

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

Dealpath

Manager, Customer Success

New York, NY · On-site

$137K - $147K/yr

Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

PFL Tech. Inc

Customer Success Associate

Livingston, MT · On-site

$25 - $26/hr

Customer Success Associates are accountable for managing PFL's MarTech customer base, delivering customer success through outstanding execution, communication, and teamwork. Schedule: Monday-Friday ...

Dealpath

Manager, Customer Success

New York, NY · On-site

$137K - $147K/yr

Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...

SS&C

Manager, Customer Success

Boston, MA · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

SS&C

Manager, Customer Success

New York, NY · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

StarTech.com

Customer Success Manager

Boston, MA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Versaterm

OR

The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...

SS&C

Manager, Customer Success

Waltham, MA · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

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Weekend Customer Success information

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How much do weekend customer success jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What cities are hiring for Weekend Customer Success jobs? Cities with the most Weekend Customer Success job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
What states have the most Weekend Customer Success jobs? States with the most job openings for Weekend Customer Success jobs include:
Weekend Customer Success jobs near you
Customer Success Manager

Customer Success Manager

Aria Systems

Philadelphia, PA • On-site, Remote

Full-time

Posted 21 days ago

Job description

Job Description
Title: Customer Success Manager
Department: Customer Success
Location: US Remote
About Aria Systems
Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles, and promotions.
Innovative companies, like Allstate, Honda, Subaru, Dover and Trimble depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business.
We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve our goals. We are a fast-moving startup that offers a dynamic working environment with a collaborative culture, where you and your peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners.
Department Overview
The Customer Success team is a close-knit group of team members responsible for managing, expanding and retaining Aria's customer base. With offices on the East and West coast, the Customer Success team ensures the success and growth of clients by building relationships and helping them expand their business using the Aria billing platform. This team compiles the building blocks of Aria's excellence, building relationships with the most important part of the team, the customer.
Position Summary
Aria Systems is seeking a Customer Success Manager to join our growing Customer Success organization. This role blends customer success execution with account expansion and business development responsibilities.
The Customer Success Manager will work with enterprise customers to ensure successful adoption of the Aria platform while proactively identifying and driving growth opportunities across new business units, subsidiaries, and domestic and international geographies.
This role carries a revenue target tied to renewals and expansion. The ideal candidate is customer-centric, curious, and commercially aware, comfortable helping customers define their monetization strategies while driving measurable business outcomes for both the customer and Aria
Key Responsibilities
Customer Success & Value Delivery
  • Act as a proactive, consultative partner aligned to customer use cases, desired outcomes, and strategic priorities
  • Guide customers through Aria's features, products, and best practices to drive adoption, optimization, and measurable value
  • Plan and deliver impactful business reviews, value reviews, and success planning sessions
  • Translate customer goals into actionable success plans and platform adoption strategies

Revenue Ownership & Growth
  • Own a defined book of business with responsibility for both retention and expansion revenue
  • Carry a quota tied to renewals, upsell, and cross-sell opportunities within existing accounts
  • Proactively identify, qualify, and develop expansion opportunities across new use cases, business units, subsidiaries, and geographies
  • Build and maintain a healthy pipeline of expansion opportunities through consistent customer engagement and strategic planning
  • Forecast revenue accurately and manage deal progression using CRM and internal tools
  • Align expansion initiatives to customer value realization, business outcomes, and long-term platform adoption

Relationship Management & Advocacy
  • Build and maintain strong, multi-threaded relationships across customer organizations
  • Engage with senior stakeholders to support retention, satisfaction, and long-term partnerships
  • Serve as a trusted advisor to customer leadership
  • Nurture customer advocacy through references, case studies, and participation in customer programs

Product Feedback & Internal Collaboration
  • Collect, synthesize, and communicate product feedback tied to customer needs and expansion requirements
  • Identify and elevate feature requests that improve platform usability, scalability, and global readiness
  • Work cross-functionally with Product, Support, Sales, and Marketing to ensure customer success
  • Advocate for customers internally while balancing platform strategy and scalability

Operational Excellence
  • Manage multiple customer relationships while maintaining strong organization, prioritization, and follow-through
  • Maintain accurate account documentation, success plans, and opportunity tracking in CRM
  • Participate in customer events and travel to customer sites 1-2 times per year as needed

Requirements
  • 3-5 years of experience in a customer-facing role (Customer Success, Account Management, or similar)
  • Experience working with enterprise or mid-market customers in complex, multi-stakeholder environments
  • Experience carrying and consistently achieving a quota
  • Proven ability to identify, develop, and close expansion opportunities within existing accounts
  • Strong communication, presentation, and relationship-building skills
  • Comfort leading strategic conversations via web conferencing and in-person meetings
  • Experience with CRM and Customer Success tools
  • Ability to manage priorities independently in a fast-paced environment
  • Experience with subscriptions, usage-based pricing, payments, or e-commerce strongly preferred

Aria Culture
Aria Systems fosters a flexible, rewarding, and close-knit work environment while encouraging innovation and self-direction. We expect all of our employees to share our strong sense of urgency, ability to learn and master new technologies quickly, and willingness to adapt to rapidly changing priorities. In return Aria offers competitive salaries and benefits, attractive stock options, and a flexible, informal work environment
Apply for this position directly on our website at https://www.ariasystems.com/company/careers.
Aria Systems is an EEO employer that actively pursues and hires a diverse workforce.
Please, no phone calls. Principals only; recruiters please do not respond to this ad.

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