ZipRecruiter

Log In

1

Ai Customer Success Jobs (NOW HIRING)

CollegeVine

AI Customer Success

Experience in B2B SaaS, AI / ML Solutions, or Management Consulting. An interest in higher education is a plus. * Background in Customer Success, Solution Engineering, Management Consulting, or other ...

CollegeVine Company

AI Customer Success

Tulsa, OK · On-site

Experience in B2B SaaS, AI / ML Solutions, or Management Consulting. An interest in higher education is a plus. * Background in Customer Success, Solution Engineering, Management Consulting, or other ...

Podium

AI Customer Success Manager - SMB

Lehi, UT · On-site

AI Customer Success Manager - SMB Lehi, Utah At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services ...

Givzey

Version2.ai Customer Success Manager

Version2.ai Customer Success Manager Givzey's Customer Success Managers are the backbone of our relationships with our customer base. Each is responsible for managing a defined book of business to ...

Givzey

Version2.ai Customer Success Manager

Version2.ai Customer Success Manager Overview Givzey's Customer Success Managers are the backbone of our relationships with our customer base. Each is responsible for managing a defined book of ...

Podium

AI Customer Success Manager - SMB

Lehi, UT

As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...

Podium

AI Customer Success Manager - SMB

Lehi, UT · On-site

As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...

Veryon

Customer Success Manager

Customer Success Manager - AI & Customer Experience Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance ...

Accela, Inc.

Customer Success Operations Lead

This role will own Gainsight, Staircase AI, digital customer engagement programs, customer intelligence initiatives, and emerging AI-powered customer success capabilities. The ideal candidate has ...

Accela

Customer Success Operations Lead

This role will own Gainsight, Staircase AI, digital customer engagement programs, customer intelligence initiatives, and emerging AI-powered customer success capabilities. The ideal candidate has ...

next page

Showing results 1-20

All JobsAi Customer Success Jobs

Ai Customer Success information

See salary details

$11

$24

$47

How much do ai customer success jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ai customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Ai Customer Success vs Ai Customer Support?

AspectAi Customer SuccessAi Customer Support
Primary FocusProactively ensuring customer success and adoption of AI solutionsReactively resolving customer issues and technical problems
Skills & CertificationsCustomer success management, AI product knowledge, communication skillsTechnical troubleshooting, AI product understanding, communication skills
Work EnvironmentClient-facing, strategic, ongoing relationship managementSupport centers, technical environments, issue resolution
Industry UsageTech companies, SaaS providers offering AI solutionsTech support teams in similar industries

While both roles involve working with AI products, Ai Customer Success focuses on ensuring customers achieve their goals with AI solutions through proactive engagement, whereas Ai Customer Support primarily handles technical issues and troubleshooting as they arise.

What are popular job titles related to Ai Customer Success jobs?

For Ai Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Ai Customer Success job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

AI Customer Success

Remote

CollegeVine
201 - 500 employees
Learn more about CollegeVineexternal

Other

Posted 5 days ago

Job description

AI Partner Success

As AI Partner Success, you will be both a strategic advisor and hands-on operator, ensuring our university partners realize transformative value from AI. You'll own the partnership once from the point we initially land —driving product adoption, demonstrating measurable ROI, and uncovering new use cases across the institution. This role blends strategic consulting with value engineering: you'll deeply understand each partner's pain points, design AI-powered solutions to address them, and ensure Partners are actually getting value from the CollegeVine platform.

Responsibilities

  • Drive Partner Value & ROI: Ensure partners are seeing measurable impact from our platform. Build compelling ROI narratives, identify when value isn't being realized, and proactively address gaps.

  • Uncover New Use Cases: Conduct deep discovery into institutional processes, identify opportunities for AI across departments, and work with Forward Deployed Engineers to scope and deliver new solutions.

  • Build Trusted Advisor Relationships: Engage with C-level and departmental leaders across universities, becoming their go-to thought partner on AI strategy and digital transformation.

  • Drive Multi-Stakeholder Alignment: Navigate complex institutional environments, building consensus among diverse stakeholders and inspiring urgency for expanded adoption.

  • Collaborate Cross-Functionally: Partner with product, engineering, and operations teams to ensure successful delivery and surface partner feedback that shapes our roadmap.

  • Ensure Product Adoption & Health: Monitor usage patterns, troubleshoot issues quickly, and identify at-risk partners before problems escalate.

  • Provide Market Insight: Share customer feedback and industry trends with leadership and product teams to shape future strategy and innovation.

What We're Looking For

  • 6–10+ years of experience in management consulting, customer success, or strategic account management, with a track record of driving measurable outcomes for enterprise customers.

  • Deep consultative skills: proven ability to uncover institutional pain points and architect solutions that deliver real value.

  • Strong executive presence and communication skills, capable of engaging university leadership with credibility and influence.

  • Entrepreneurial and high agency mindset with the ability to thrive in fast-moving, high-growth environments.

  • Collaborative operator who partners seamlessly across teams and builds trust with internal and external stakeholders.

Preferred Qualifications

  • Experience in B2B SaaS, AI / ML Solutions, or Management Consulting. An interest in higher education is a plus.

  • Background in Customer Success, Solution Engineering, Management Consulting, or other consultative client-facing roles.

  • Ability to balance strategic thinking with strong execution, from C-suite conversations down to operational details.

Location

Remote (Hybrid in New York preferred)

CollegeVine partners with 200+ universities, deploying agentic AI to power campus operations. We have raised venture funding from dedicated investors such as Menlo Ventures (Anthropic, Carta), Silversmith Capital Partners (Webflow, Formstack), Morningside Technology Ventures (Xiaomi, TikTok), and more. In 2020, after years of being a remote-friendly company, CollegeVine became a fully remote company (with a NYC office) with a diverse cast of team members based predominantly in the United States, but also around the world.

Apply