Be Seen First
Provide support via phone, email, and web chat. * Research and resolve customer questions while maintaining a high level of accuracy. * Navigate multiple computer applications and systems ...
Quick apply
Be Seen First
Provide support via phone, email, and web chat. * Research and resolve customer questions while maintaining a high level of accuracy. * Navigate multiple computer applications and systems ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...
You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...
Travel Sales Associate, Travel Contact Center
Wilmington, DE · On-site
$16 - $21/hr
In this role, you'll assist customers through phone, email, and web chat, providing expert guidance and booking air, hotel, car rental, and rail reservations. Using a consultative sales approach, you ...
Travel Sales Associate, Travel Contact Center
Wilmington, DE · On-site
$16 - $21/hr
In this role, you'll assist customers through phone, email, and web chat, providing expert guidance and booking air, hotel, car rental, and rail reservations. Using a consultative sales approach, you ...
Helpdesk Technician I
Detroit, MI · On-site
$19.75 - $26.75/hr
* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
Helpdesk Technician I
Detroit, MI · On-site
$19.75 - $26.75/hr
* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Quick apply
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Call Center Agent
$13.50 - $16.20/hr
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Call Center Agent
$13.50 - $16.20/hr
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Call Center Agent
$13.50 - $16.20/hr
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Quick apply
Call Center Agent
$13.50 - $16.20/hr
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y's primary contact team, serves current and potential members who want to register for ...
Customer Success Specialist
Edinburg, VA · On-site
Handles all customer requests for assistance via telephone, email, web, chat, or face to face interactions. Resolve customer inquiries or complaints on products, services, or billing issues. May ...
Customer Success Specialist
Edinburg, VA · On-site
Handles all customer requests for assistance via telephone, email, web, chat, or face to face interactions. Resolve customer inquiries or complaints on products, services, or billing issues. May ...
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
$15.50 - $21/hr
Summary : The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking ...
Customer Support Consultant
Orlando, FL · On-site
$38K/yr
You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...
Customer Support Consultant
Orlando, FL · On-site
$38K/yr
You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...
Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding ...
Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding ...
$20 - $27/hr
Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
$20 - $27/hr
Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
Helpdesk Technician I
Detroit, MI · On-site
$19.75 - $26.75/hr
* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
Helpdesk Technician I
Detroit, MI · On-site
$19.75 - $26.75/hr
* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...
Handles all customer requests for assistance via telephone, email, web, chat, or face to face interactions. Resolve customer inquiries or complaints on products, services, or billing issues. May ...
Handles all customer requests for assistance via telephone, email, web, chat, or face to face interactions. Resolve customer inquiries or complaints on products, services, or billing issues. May ...
Web Chat information
See salary details
$39K - $48.5K
13% of jobs
$55.4K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.1K
17% of jobs
$58.1K - $67.6K
10% of jobs
The median wage is $74K / yr.
$67.6K - $77.2K
16% of jobs
$77.2K - $86.7K
17% of jobs
$89.4K is the 75th percentile. Wages above this are outliers.
$86.7K - $96.3K
10% of jobs
$96.3K - $105.8K
5% of jobs
$105.8K - $115.4K
3% of jobs
$115.4K - $124.9K
1% of jobs
$124.9K - $134.5K
3% of jobs
$134.5K - $144K
5% of jobs
$39K
$80.9K
$144K
How much do web chat jobs pay per year?
As of Jul 22, 2026, the average yearly pay for web chat in the United States is $80,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $94,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Web Chat Support Specialist, and why are they important?
To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.
What is a web chat job?
A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.
What are some common challenges faced by Web Chat agents, and how can these be managed effectively?
Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
More about Web Chat jobs
What cities are hiring for Web Chat jobs? Cities with the most Web Chat job openings:
What states have the most Web Chat jobs? States with the most job openings for Web Chat jobs include:
What job categories do people searching Web Chat jobs look for? The top searched job categories for Web Chat jobs are:
Inbound Benefit Enrollment Call Center Customer Service Representative
Buffalo, NY • On-site
$18/hr
Full-time
Medical, Dental, Vision, Life, Retirement
This job post has expired today. Applications are no longer accepted.
Job description
NOW HIRING!! A-Line is seeking Customer Service Representatives to support members with benefit enrollment and healthcare and pension plan inquiries. This role offers the opportunity to make a meaningful impact by assisting members through the enrollment process, updating benefit information, and providing exceptional customer support.
INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Location: Buffalo, NY (Remote or Onsite)
Pay Rate: $18.00/hour
Schedule:
Monday – Friday
8-hour shift scheduled between 8:00 AM and 11:00 PM
Candidates must be available to work any shift within this time frame.
Remote Eligibility:
Must reside within 2 hours of the Buffalo facility.
Position Overview
Representatives will initially support one client account and will have opportunities to become cross-trained on additional accounts. Daily responsibilities include assisting members through inbound phone calls, web chat, and email communications.
This position is available as either remote or onsite for qualified local candidates.
Key Responsibilities
- Assist members with benefit enrollment and plan updates.
- Respond to inbound customer inquiries regarding healthcare and pension benefits.
- Provide support via phone, email, and web chat.
- Research and resolve customer questions while maintaining a high level of accuracy.
- Navigate multiple computer applications and systems simultaneously.
- Document customer interactions according to company procedures.
- Maintain confidentiality and compliance with all applicable policies and regulations.
- Deliver professional, empathetic, and solutions-oriented customer service.
Qualifications
- High School Diploma or GED required.
- Previous customer service or call center experience preferred.
- Benefits enrollment, healthcare, insurance, pension, or human resources experience is a plus.
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and navigate multiple systems efficiently.
- Proficiency with Microsoft Office applications.
- Typing speed of at least 30 WPM preferred.
- Ability to work independently in a structured environment.
Work Environment
- Remote or onsite opportunity.
- Professional and supportive service center environment.
- Comprehensive training provided.
- Opportunities for cross-training and career growth.
Hours
- Peak Season: Up to 40 hours per week with potential overtime opportunities.
- Non-Peak Season: Typically 32–40 hours per week based on business needs.
Why Join Us?
- Competitive pay
- Remote work opportunity for local candidates
- Paid training
- Professional and collaborative team environment
- Career development and cross-training opportunities
- Meaningful work helping members navigate important healthcare and pension benefits
If you are passionate about helping others, enjoy customer service, and are looking for a long-term opportunity with growth potential, we encourage you to APPLY NOW!
APPLY NOW!! Dan Lupo / A-Line Staffing
About A-Line Staffing Solutions
Sourced by ZipRecruiter
A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Utica, MI, US
Year founded
2004