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Web Chat Jobs in California (NOW HIRING)

ovoshpere

... the web. We are also working on intelligent toys that can run iOS apps. If you want to really ... Call/write Martin to chat about the possibilities.

Merican

Lead I - Software Testing

Aliso Viejo, CA · On-site

Digital T-Life Hands-on QE leadership Strong: 5-6 years Strong Telecom digital domain knowledge across Mobile/ Web, chat/voice bots, and middleware systems (4-5 years) Automation: Selenium ...

Merican

Lead I - Software Testing

Aliso Viejo, CA · On-site

Mobile/ Web, chat/voice bots, and middleware systems (4-5 years) Automation: Selenium / Playwright, REST API * Strong Hands-on: 4-6 years E2E business flow understanding: Customer Journey ...

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Showing results 1-20

All JobsWeb Chat JobsWeb Chat Jobs in California

Web Chat information

See California salary details

$38.5K

$79.8K

$142.1K

How much do web chat jobs pay per year?

As of Jul 26, 2026, the average yearly pay for web chat in California is $79,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $93,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Chat Support Specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What is a web chat job?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are some common challenges faced by Web Chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
What are popular job titles related to Web Chat jobs in California? For Web Chat jobs in California, the most frequently searched job titles are:
What job categories do people searching Web Chat jobs in California look for? The top searched job categories for Web Chat jobs in California are:
What cities in California are hiring for Web Chat jobs? Cities in California with the most Web Chat job openings:
Web Chat jobs near you
Infographic showing various Web Chat job openings in California as of July 2026, with employment types broken down into 58% Full Time, 9% Part Time, and 33% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $79,793 per year, or $38.4 per hour.
Customer Service Representative

Customer Service Representative

Robert Half

Los Angeles, CA • On-site

$25 - $28/hr

Temporary

Posted 22 days ago

Job description

A Contact Center Representative is needed for an entertainment union located Miracle Mile. As the Contact Center Representative, you will provide a world-class member experience via interaction on phone, email, web chat and/or any other channel as deemed necessary. This position acts as the most common touch point for the company and is expected to have broad knowledge of the processes, policies and operations of the entire organization. Breadth of knowledge required, includes, but is not limited to: Cashiering, Contracts, Membership, and Residuals Processing and Claims, and Web Support. Additionally, first level contract assessment and support; advocate for members working under a company collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals. The entertainment union offers free parking, and a 35-hour work week.


Responsibilities:

Answers inquiries via phone, email and web chat to problem-solve, and troubleshoot in the following areas: 

  • Cashiering functions: dues bill explanation, calculation, and disputes, and payment options. 
  • Contracts functions:  Membership functions: eligibility status and process, joining fee calculation, updating performer contact information, membership status options. 
  • Residuals Processing and Claims functions: Residuals payment status, stop payment / reissue, money in trust, Residuals address updates, direct deposit, claim filing and status update. 
  • Web Support functions: website and mobile app navigation, registration, and password resets. Signatory support for preliminary information sheets.  
  • Other Support functions: seasonal support during SAG Awards regarding eligibility, voting, and screeners. SAG-AFTRA Foundation, Conservatory, Film Society, and Local event RSVP, cancellations, and support. 

Perform other duties as assigned or as the situation dictates.

• High school diploma required; a bachelor’s degree is an advantage.
• At least 2 years of customer service experience required; 3+ years is preferred.
• Experience in call center support, including handling inbound and outbound calls.
• Background in order entry and general customer account support.
• Strong verbal and written communication skills, along with solid teamwork and adaptability.
• Basic to advanced proficiency in Microsoft Word and Excel.
• Ability to pass skills assessments in math, spelling, grammar, filing, typing, and customer service modules.
• Entertainment industry experience is a plus.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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