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Web Chat Jobs (NOW HIRING)

Credit Union Texas

Chat Agent - Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Credit Union of Texas

Chat Agent - Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

CEDENT

Contact Center Solution Architect

Chicago, IL · Remote

$65 - $85.50/hr

Responsibilities: * 5+ years with Conversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. * Experience ...

ASM Research

Customer Service Specialist

San Antonio, TX · On-site

$14.75 - $19.50/hr

This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...

ASM Research

Customer Service Specialist

San Antonio, TX · On-site

$15.50 - $20.50/hr

This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain, create, and implement new and existing account requirements and procedures to ensure all daily ...

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$39K

$80.9K

$144K

How much do web chat jobs pay per year?

As of Jun 7, 2026, the average yearly pay for web chat in the United States is $80,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Chat Support Specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What is a web chat job?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are some common challenges faced by Web Chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
More about Web Chat jobs
What cities are hiring for Web Chat jobs? Cities with the most Web Chat job openings:
What states have the most Web Chat jobs? States with the most job openings for Web Chat jobs include:
What job categories do people searching Web Chat jobs look for? The top searched job categories for Web Chat jobs are:
Web Chat jobs near you
Infographic showing various Web Chat job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, 11% Hybrid, and 22% Remote job distribution, with an average salary of $80,851 per year, or $38.9 per hour.

Web Architect/Sr Web Developer

Implify Inc

Louisville, KY • On-site

Full-time

Posted 13 days ago

Job description

Job Description

Role: Web Architect

Location: Louisville, KY

Duration: 10+ Months

Responsibilities:


The Web Architect will provide technical direction, thought leadership, and hands-on support for digital products, lead the industry in exploring, creating, and supporting highest-quality, "customer first" experiences in various digital channels. This role is part of a team accountable for the conception, design, development, testing, implementation, and support of various business-critical applications many of which are customer-facing.
Specifically, the focus for this role will be our responsive website channel. This role is responsible for the reference architecture and solution design relative to these digital assets, through deep participation in the product engineering life-cycle. A successful candidate will also be able to directly support the broader team in bringing the technical designs to life through working software.

Should support budgeted Digital Initiatives, including Digital Foundation features, Web Chat, Website Accessibility, Account Management and Specials initiatives.

Technical Skills:

Linux, Java, Javascript, CSS, Web Content Mgmt., REST, SOAP, HP- UX, Performance Optimization, mentoring, Testing.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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