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Web Chat Jobs (NOW HIRING)

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Koud

Cognigy AI Developer

Minneapolis, MN · On-site

$90 - $120/hr

The professional will be responsible for designing, configuring, and integrating AI use cases for web, chat, and voice agents, using the Cognigy platform and integrations within the NICE ecosystem.

New

CEDENT

Contact Center Solution Architect

Chicago, IL · Remote

$65 - $85.50/hr

Responsibilities: * 5+ years with Conversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. * Experience ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA

$20 - $28/hr

In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your primary goal is to resolve customer inquiries ...

Emovis

Web Chat - Bilingual CSR

Boca Raton, FL · On-site

$55 - $75/hr

About this position About Emovis At Emovis, we offer state‑of‑the‑art toll‑based mobility solutions and associated services for urban and interurban environments. As the competence center for ...

A-Line Staffing Solutions

Be Seen First

Inbound Benefit Customer Service (Remote)

San Diego, CA · Remote

$18.50/hr

Provide support via phone, email, and web chat. * Research and resolve customer questions while maintaining a high level of accuracy. * Navigate multiple computer applications and systems ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain, create, and implement new and existing account requirements and procedures to ensure all daily ...

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Web Chat information

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$39K

$80.9K

$144K

How much do web chat jobs pay per year?

As of Sep 2, 2026, the average yearly pay for web chat in the United States is $80,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is a web chat?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a web chat support specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What are some common challenges faced by web chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
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What states have the most Web Chat jobs?

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What job categories do people searching Web Chat jobs look for?

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Web Chat jobs near you
Infographic showing various Web Chat job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 12% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $80,851 per year, or $38.9 per hour.

Tech Lead - Digital Web Chat Solutions

InterSources Inc

Santa Clara, CA • On-site

Full-time

Re-posted 11 days ago

Job description

Job Summary:
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy specializing in Digital Transformations. They are seeking a Tech Lead for Digital Web Chat Solutions to upgrade their web chat to SAP One Connect and to direct integration efforts with additional resources.
Responsibilities:
• The ideal candidate should be proficient in Digital Web Chat technologies. Especially Chat solutions (BCM/SAP One Connect knowledge preferred).
• We are working on upgrading our web chat to SAP One Connect.
• Prior experience with BCM tells us there will be work on Web sockets we expect the resource to know the infrastructure side too.
• The chat technology is just simply called SAP Web Chat and it will integrate with SAP Conversational AI and SAP Contact Center (on-prem).
• In addition to the technical proficiency, we are looking for someone who can help work with and direct the additional/peripheral resources for e2e integration (i.e., help direct the developers when we start showing the chat on the pages.)
Qualifications:
Required:
• WebSocket's, Integration with Chat Solutions like SAP BCM/SAP one connect/SAP webchat
• Ability to work with customer IT and business director
• Excellent communication skill is must
Preferred:
• Chat solutions (BCM/SAP One Connect knowledge preferred)
• Prior experience with BCM
• Knowledge of the infrastructure side
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media

Twitter

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