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Web Chat Jobs in Wisconsin (NOW HIRING)

Rice Lake

Customer Service Technician

Rice Lake, WI · On-site

$17 - $23/hr

The position will provide world class customer service and technical support to customers via telephone, email, and web chat. Position has a flexible work week which will be scheduled anywhere ...

Pride Global

Entry level Representative

Hales Corners, WI · On-site

$19 - $20/hr

... web chat and digital channels in a cross functional Contact Center. The Representative will: * Respond to customer inquiries by phone, chat, and email with professionalism. * Deliver quality service ...

Pride Global

Customer Service Representative

Green Bay, WI · On-site

$19 - $20/hr

... web chat and digital channels in a cross functional Contact Center. The Representative will: * Respond to customer inquiries by phone, chat, and email with professionalism. * Deliver quality service ...

AprilAire

Order Management Specialist

Madison, WI · On-site

$19.75 - $26.25/hr

Respond/resolve customer inquiries/complaints * Assist with incoming customer service calls and web chat responses. Qualifications If the below says, "Me!", apply today: * Confidence in speaking with ...

Staples, Inc.

Inside Sales Representative

Burlington, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

B2B Sales Representative

Burlington, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Inside Sales Manager

Burlington, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

B2B Sales Representative

Bloomington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Sales Account Manager

Burlington, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

B2B Sales Representative

Bloomington, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

B2B Sales Representative

Burlington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

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All JobsWeb Chat JobsWeb Chat Jobs in Wisconsin

Web Chat information

See Wisconsin salary details

$39.4K

$81.6K

$145.3K

How much do web chat jobs pay per year?

As of Aug 23, 2026, the average yearly pay for web chat in Wisconsin is $81,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $95,400.00 per year, depending on experience, location, and employer.

What is a web chat?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a web chat support specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What are some common challenges faced by web chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.

What are popular job titles related to Web Chat jobs in Wisconsin?

For Web Chat jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Web Chat jobs in Wisconsin look for?

The top searched job categories for Web Chat jobs in Wisconsin are:

Web Chat jobs near you
Infographic showing various Web Chat job openings in Wisconsin as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 6% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $81,608 per year, or $39.2 per hour.

Customer Service Technician

Rice Lake

Rice Lake, WI • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 hours ago

Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are currently seeking a Customer Service Technician to join our team!
At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of Rice Lake Weighing Systems' policy, procedure, departments and systems, and by exceeding the customer expectations in all inquiries and orders. The position will provide world class customer service and technical support to customers via telephone, email, and web chat.
Position has a flexible work week which will be scheduled anywhere between the hours of 6:30am to 6:30pm on weekdays and occasional Saturday mornings. The position will also include occasional overnight travel.
Key Responsibilities include:
  • Assists customers with product problems in the field via the telephone, email, or web chat; Includes assisting with installation, de-bugging and other service-related questions.
    Enters customer calls into CASE documentation system.
    Assist Supervisor in the accomplishment of department goals and objectives.
    Assist other departments with technical information, troubleshooting techniques, telephone support, and setting up equipment.
    Evaluate and perform customer driven request.
    Assist the Supervisor in locating and procuring parts, tools, or other aids to improve the department's productivity.
    Adhere to all safety rules and guidelines to ensure a safe and healthy working environment.
    May participate at meetings as the department representative.
    Participates in training programs to increase overall product or electrical knowledge.

Qualified Applicants will have:
  • An Associate's Degree in a Technical field (i.e. computers, electronics), or one (1) or more years of equivalent electronics troubleshooting experience.
  • One (1) or more years of electronic weighing equipment experience is a plus
  • One (1) or more years of customer service experience; experience in phone-based service setting is a plus.
  • High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
  • Must work well under pressure and maintain professionalism during demanding situations
  • Must be self-motivated, confident, highly dependable, and have solid follow- up skills
  • Excellent organizational skills and computer & keyboarding skills
  • Strong math skills to calculate figures and amounts such as discounts, percentages
  • Exceptional verbal and written communication
  • Ability to interact with other departments to gain access to necessary information and be able to multitask
  • Ability to respond to needs of customers in a timely and value-added manner
  • Professional telephone presence and ability to respond to customers in a timely and value-added manner
  • Valid Driver's License

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment and for-cause drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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