ZipRecruiter

Log In

1

Veterinary Software Customer Success Jobs in Wisconsin

Carepool

Customer Success Manager

Appleton, WI · On-site

Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...

AccuLynx

Customer Success Trainer

Beloit, WI · On-site

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

Acculynx

Customer Success Trainer

Beloit, WI · On-site

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

Acculynx

Customer Success Trainer

Beloit, WI · On-site

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

Wolters Kluwer N.V.

$34K - $57K/yr

We are currently seeking a dynamic Customer Success Associate to join our growing teams across the ... software solutions to manage their business efficiently, deliver results to their clients, and ...

EnsoData

Customer Success Support Specialist

Madison, WI · On-site

$25 - $26/hr

We are looking for a Customer Success Support Specialist who serves as a primary point of contact ... Using AI and machine learning, our software analyzes billions of data points collected from sensors ...

EnsoData

Customer Success Support Specialist

Madison, WI · On-site +1

$25 - $26/hr

We are looking for a Customer Success Support Specialist who serves as a primary point of contact ... Using AI and machine learning, our software analyzes billions of data points collected from sensors ...

next page

Showing results 1-20

All JobsVeterinary Software Customer Success JobsVeterinary Software Customer Success Jobs in Wisconsin

Veterinary Software Customer Success information

How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What is a veterinary software customer success professional?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Wisconsin? For Veterinary Software Customer Success jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Veterinary Software Customer Success jobs in Wisconsin look for? The top searched job categories for Veterinary Software Customer Success jobs in Wisconsin are:
Veterinary Software Customer Success jobs near you

Customer Success Manager

Milwaukee Tool

Brookfield, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Job Description:
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.
The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.
You'll be DISRUPTIVE through these duties and responsibilities:
  • Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
  • Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
  • Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
  • Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
  • Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
  • Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
  • Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
  • Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
  • Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
  • Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
  • Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you'll bring with you:
  • Bachelor's degree or equivalent practical experience preferred.
  • 3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
  • Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
  • Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
  • High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
  • Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
  • Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
  • Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
  • Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
  • Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:
  • Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
  • Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
  • Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
  • Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

Apply