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Web Chat Jobs in Wisconsin (NOW HIRING)

Staples, Inc.

B2B Sales Representative

Burlington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Sales Account Manager

Pleasant Prairie, WI · On-site +1

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site

$15 - $20.50/hr

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Inside Sales Manager

Bloomington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Inside Sales Manager

Burlington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

Staples, Inc.

Sales Account Manager

Burlington, WI · On-site

Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build relationships with customers to identify needs and recommend tailored ...

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Showing results 21-40

All JobsWeb Chat JobsWeb Chat Jobs in Wisconsin

Web Chat information

See Wisconsin salary details

$39.4K

$81.6K

$145.3K

How much do web chat jobs pay per year?

As of Aug 23, 2026, the average yearly pay for web chat in Wisconsin is $81,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $95,400.00 per year, depending on experience, location, and employer.

What is a web chat?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a web chat support specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What are some common challenges faced by web chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.

What are popular job titles related to Web Chat jobs in Wisconsin?

For Web Chat jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Web Chat jobs in Wisconsin look for?

The top searched job categories for Web Chat jobs in Wisconsin are:

Web Chat jobs near you
Infographic showing various Web Chat job openings in Wisconsin as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 6% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $81,608 per year, or $39.2 per hour.

B2B Sales Representative

Staples, Inc.

Burlington, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

458th of 734 rated retailers

Job description

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Technology, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus uncapped incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting technology products and solutions.
  • Knowledge of technology products, specifications, and workplace solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

#LI-JR1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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