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Web Chat Jobs in Indiana (NOW HIRING)

Foursight Capital LLC

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses ...

New

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses ...

OneMain Financial

Customer Care Specialist

Evansville, IN

$16.25 - $21.50/hr

Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses ...

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses ...

OneMain Holdings Inc

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses ...

New

Crisp Recruit

Paralegal

Indianapolis, IN · On-site

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

Crisp Recruit

Bilingual Paralegal

Indianapolis, IN

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

Pwc

US Tech - AI Engineering Manager

Indianapolis, IN · On-site

$73K - $244K/yr

... Web Chat, Direct Line) - Leading platform engineering teams delivering cloud-native services and AI-enabled platforms aligned to PwC People Tech & AI strategy Travel Requirements Up to 20% Job ...

OnBoard

Customer Support Specialist I

Indianapolis, IN

$17.25 - $23.25/hr

The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours ...

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Showing results 1-20

All JobsWeb Chat JobsWeb Chat Jobs in Indiana

Web Chat information

See Indiana salary details

$37.1K

$76.9K

$137K

How much do web chat jobs pay per year?

As of Aug 6, 2026, the average yearly pay for web chat in Indiana is $76,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a web chat support specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What is a web chat?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are some common challenges faced by web chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
What are popular job titles related to Web Chat jobs in Indiana? For Web Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Web Chat jobs in Indiana look for? The top searched job categories for Web Chat jobs in Indiana are:
Web Chat jobs near you
Infographic showing various Web Chat job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 78% Full Time, 13% Part Time, and 8% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $76,935 per year, or $37 per hour.

Customer Service Representative

Renaissance Life and Health Insurance Company of America

Indianapolis, IN • Remote

$18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title:

Customer Service Representative

Number of Positions:

20

Location:

Indianapolis, IN

Location Specifics:

Fully Remote

Job Summary:

Do you enjoy helping people, solving problems, and delivering exceptional customer experiences? Renaissance is looking for a Customer Service Representative to join our growing team.

In this role, you'll be the trusted first point of contact for members, groups, providers, and partners. You'll help customers understand their benefits, answer questions, resolve concerns, and provide a positive experience with every interaction. If you are passionate about customer service, thrive in a fast-paced environment, and enjoy helping others, we'd love to hear from you.

This role will require a hybrid working capacity for candidates local to the Indianapolis area.

What You'll Do

  • Serve as a resource for customers by responding to inquiries via phone, email, web chat, voicemail, and written correspondence.

  • Research and resolve questions using multiple systems and information resources.

  • Explain coverage details and benefit information clearly and accurately.

  • Provide professional, courteous, and timely service while meeting quality standards.

  • Process and manage customer-related documentation, messages, and communications.

  • Collaborate with team members to ensure a seamless customer experience.

  • Support additional customer service activities as business needs evolve.

Minimum Requirements:

  • High school diploma or equivalent.

  • At least one year of experience in a customer service environment.

  • Strong communication, interpersonal, and organizational skills.

  • Ability to navigate multiple computer applications simultaneously.

  • Detail-oriented with a commitment to accuracy and quality.

  • Comfortable working across various communication channels, including phone, email, and chat.

  • Prior call center experience is a plus.

  • Life and Health Insurance License or the ability to obtain one is preferred.

Pay Rate: $18/hour

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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