ZipRecruiter

Log In

1

Web Chat Jobs in Indiana (NOW HIRING)

Crisp Recruit

New Business Specialist

Indianapolis, IN · On-site

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

Pwc

US Tech - AI Engineering Manager

Indianapolis, IN · On-site

$73K - $244K/yr

... Web Chat, Direct Line) - Leading platform engineering teams delivering cloud-native services and AI-enabled platforms aligned to PwC People Tech & AI strategy Travel Requirements Up to 20% Job ...

next page

Showing results 1-20

All JobsWeb Chat JobsWeb Chat Jobs in Indiana

Web Chat information

See Indiana salary details

$37.1K

$76.9K

$137K

How much do web chat jobs pay per year?

As of Jun 9, 2026, the average yearly pay for web chat in Indiana is $76,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Chat Support Specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What is a web chat job?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are some common challenges faced by Web Chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
What are popular job titles related to Web Chat jobs in Indiana? For Web Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Web Chat jobs in Indiana look for? The top searched job categories for Web Chat jobs in Indiana are:
Web Chat jobs near you
Infographic showing various Web Chat job openings in Indiana as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 72% In-person, 10% Hybrid, and 18% Remote job distribution, with an average salary of $76,935 per year, or $37 per hour.
Customer Service Representative

Customer Service Representative

Foursight Capital LLC

Evansville, IN

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Customer Service Representative

At OneMain, Customer Service Representatives empower customers – understanding customer needs and providing solutions. While learning the core functionalities of our business at OneMain allowing them to grow their career.

In The Role
  • Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution
  • OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification
  • Handling customer complaints, branch issues, delinquency levels and refunds
  • Multiple portfolio servicing, including cash advances, convenience checks and settlements
  • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures
  • Negotiate with customers to resolve account matters
  • Maintain and notate all appropriate information and documentation on customer accounts
  • Lien releases paid out processing, questions regarding closed or resolved accounts
  • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets
  • Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing
  • Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses
Requirements
  • HS Diploma/GED
Preferred Requirements
  • 2-4 years' Call Center experience preferred
  • Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions
  • Demonstrated customer service skills
  • Excellent and engaging communication skills
  • Ability to thrive in a fast-paced team environment and work in several systems simultaneously
  • Ability to quickly analyze challenging problems / situations and provide solutions
  • Bilingual English / Spanish skills a plus, but not required

Location: Evansville, IN

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

Apply