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Web Chat Jobs in Florida (NOW HIRING)

Emovis

Web Chat - Bilingual CSR

Boca Raton, FL · On-site

$14.75 - $18.50/hr

About Emovis At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments. As the competence center for Abertis, a worldwide ...

Epos Now Group

Customer Support Consultant

Orlando, FL · On-site

You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...

Epos Now

Customer Support Consultant

Orlando, FL

You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...

Epos Now

Customer Support Consultant

Orlando, FL · On-site

$38K/yr

You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly ...

Crisp Recruit

Director of Marketing

Fort Lauderdale, FL · On-site

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

Crisp Recruit

Legal Assistant

Saint Petersburg, FL

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

Crisp Recruit

Talent Strategist

Boca Raton, FL · Hybrid

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

KACE

Linguist - (Fuzhou)

Miami, FL

$40/hr

Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent verbal and written skills in the target language, including accurate grammar, punctuation, and ...

Crisp Recruit

Certified Public Accountant

Jacksonville, FL

$69K - $95K/yr

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

KACE

Linguist - (Fuzhou)

Naples, FL

$40/hr

Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent verbal and written skills in the target language, including accurate grammar, punctuation, and ...

Crisp Recruit

Director of Operations

Tampa, FL

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking ...

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Showing results 1-20

All JobsWeb Chat JobsWeb Chat Jobs in Florida

Web Chat information

See Florida salary details

$29.1K

$60.4K

$107.6K

How much do web chat jobs pay per year?

As of Jul 26, 2026, the average yearly pay for web chat in Florida is $60,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Chat Support Specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What is a web chat job?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are some common challenges faced by Web Chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.
What are popular job titles related to Web Chat jobs in Florida? For Web Chat jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Web Chat jobs in Florida look for? The top searched job categories for Web Chat jobs in Florida are:
What cities in Florida are hiring for Web Chat jobs? Cities in Florida with the most Web Chat job openings:
Web Chat jobs near you
Infographic showing various Web Chat job openings in Florida as of July 2026, with employment types broken down into 60% Full Time, 8% Part Time, and 32% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $60,419 per year, or $29 per hour.

Web Chat - Bilingual CSR

Emovis

Boca Raton, FL • On-site

$14.75 - $18.50/hr

Full-time

Posted 18 days ago

Job description

About Emovis
At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments. As the competence center for Abertis, a worldwide leading concessionaire managing 5000 miles of high-capacity, high-quality motorways, we look to bring the quality and efficiency Abertis demands to public sector transportation agencies. With over 40 years of experience and over 700 employees in 10 countries, we are trusted partners to Authorities and Tolling agencies worldwide.
Our vision at Emovis is to partner with transport leaders worldwide to accelerate their business toward seamless, sustainable, and inclusive mobility. We are expanding our footprint in the USA. As a result, we operate call centers, walk-in centers, and welcome centers throughout the United States.
Job Purpose
The Workforce Analyst reports to the VP Workforce Management/Workforce Manager. This position reviews and supports the contact center/call center production of work volume and staffing forecast dashboards, as well as drafts comparative data on results vs. forecasts. The Workforce Analyst also identifies opportunities for improvement and partners with operations manager to recommend solutions. This position provides workforce support to manage scheduling and load balancing requirements for work peaks and valleys. Adjusts and recommendations for optimizing scheduling to maximize service and quality.
Responsibilities
  • Schedule is 10:30am - 7:00pm with rotating Saturdays.

Educational Requirements
  • None

Experience Requirements
  • Call Center experience required.
  • Vector experience preferred.

Travel Requirements
  • No travel required.

Physical Requirements/Demands
All requirements are subject to possible modification to reasonably accommodate individuals with a physical disability).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.
While performing the duties for this job, the employee may be required/subjected to:
  • Prolonged periods sitting at a desk, typing and working on a computer using repetitive motions.
  • Standing, walking, lifting, carrying, reaching, pushing, and pulling.
  • Must be able to lift 15 pounds at a time.

Competencies
  • Communication - Express ideas and deliver comprehensible messages, structuring them clearly and transparently while listening actively and being empathetic. Influences and creates an impact on others and shows strong negotiating skill.
  • Teamwork - Work with other, adopting collaborative and positive relationships to achieve common goals.
  • Change - Accept, embrace, and drive change, and innovation while being open to difference approaches, ideas, and proposals.
  • Results - Meets or exceeds goals and objectives by adopting an agile, dynamic, efficient, cost-oriented approach, eagerness, and optimism to get the best results.
  • Leadership - Build and lead the team toward common results, positioning oneself as a leader and role model for guiding, inspiring, and driving the performance and development of team members while spearheading a positive environment.
  • Strategic Mindset - Anticipates situations in the market while embracing the company's/department's strategic vision and mission. Achieves internal and external customer loyalty by utilizing quality and suitable proposed solutions.

Why Work with Us
Reward & Recognition
We look after our talented teams, from market-competitive salaries to performance-based bonuses and flexible benefits packages.
Be Part of Something Big
What's more exciting than being at the forefront of one of the fastest-changing industries? Join our team and make your mark on the new global economy.
Flexible Work Schedule
Where possible, we'll help you work when you need to, because life happens.
Everyone Has a Voice
Innovation doesn't know hierarchy. We make sure everyone is heard, considered, and respected.
Room to Grow
Learning is built into every role here. You'll get mentorship and take ownership.
Make Your Move
Come for a tech job. Stay for a BD career. We support exploring new fields right under our roof.
All-Inclusive
Be yourself. That's who we're hiring. Our culture celebrates and supports the difference that makes each of us unique. It's how we build better products for the world...and career growth for you.

Apply