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Remote Veterinary Software Jobs in Florida (NOW HIRING)

Lap of Love

Pet End of Life Care Representative

Tampa, FL · On-site +1

$16/hr

As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse ... Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google ...

Lap of Love

Pet End of Life Care Representative

Tampa, FL · Remote

$16/hr

As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse ... Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google ...

Lap of Love

Marketing Talent Strategist

Lutz, FL · Remote

Remote Salary : $65,000 - $70,000 + quarterly bonus potential Lap of Love is a national practice ... Our veterinarians help pets and their parents with quality of life assessments, pain and anxiety ...

Lap of Love

Marketing Talent Strategist

Lutz, FL · On-site +1

Remote Salary : $65,000 - $70,000 + quarterly bonus potential Lap of Love is a national practice ... Our veterinarians help pets and their parents with quality of life assessments, pain and anxiety ...

All JobsRemote Veterinary Software JobsRemote Veterinary Software Jobs in Florida

Remote Veterinary Software information

What is the difference between Remote Veterinary Software vs Remote Veterinary Technician?

AspectRemote Veterinary SoftwareRemote Veterinary Technician
Required CredentialsSoftware proficiency, veterinary practice knowledgeVeterinary technician certification, licensing
Work EnvironmentOffice or home-based, software development/supportRemote clinics, client communication, patient care
Industry UsageVeterinary clinics, software companiesVeterinary clinics, hospitals, animal care facilities
Common Search/ComparisonYesYes

Remote Veterinary Software professionals focus on developing, implementing, and supporting veterinary management systems, requiring technical skills and industry knowledge. Remote Veterinary Technicians provide clinical support remotely, assisting with patient care and client communication, requiring veterinary technician credentials. Both roles are vital in the veterinary industry but differ in responsibilities and required qualifications.

What are the most commonly searched types of Veterinary Software jobs in Florida? The most popular types of Veterinary Software jobs in Florida are:
What are popular job titles related to Remote Veterinary Software jobs in Florida? For Remote Veterinary Software jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Veterinary Software jobs in Florida look for? The top searched job categories for Remote Veterinary Software jobs in Florida are:
What cities in Florida are hiring for Remote Veterinary Software jobs? Cities in Florida with the most Remote Veterinary Software job openings:
Remote Veterinary Software jobs near you
Pet End of Life Care Representative

Pet End of Life Care Representative

Lap of Love

Tampa, FL • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
  • Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
  • Provide customer service by engaging in positive interactions with pet families
  • Answer a high volume of customer service calls in a work from home/ remote environment
  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
  • Gather and accurately document the pet's medical information and schedule appointments in an effective manner
  • Meet all productivity, quality, and performance standards
  • Go above and beyond to provide stellar customer service to pet families and our veterinarians
  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
  • Other duties may be assigned to the employee to ensure the highest standard of customer service

Requirements
  • Experience working in high call volume, customer service, or call center environments
  • A hard-wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
  • Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
  • Previous experience in a work-from-home environment or working with minimal peer interactions
  • High attention to detail and ability to adapt to new processes
  • Expected to be present for work, on time, every day for the entire duration of their shift
  • Attend mandatory multi-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous period.

Physical Job Requirements:
  • Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
  • Ability to lift up to 15 pounds

Schedule
  • Support Call Center hours are 24 hours a day, 7 days a week, 365 days a year
  • Schedule includes nights/weekends/holidays
  • Must attend mandatory multi-week intensive training program at the beginning of employment

Benefits
  • Medical Insurance Plans with 100% employee funded HSA option available
  • Dental and Vision Insurance Plans
  • Company Funded Wellness Resources (Mental, Financial, and Physical)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Long Term and Short Term Disability Insurance
  • Retirement Plan (Traditional 401k with 3% match & Roth 401k)
  • Generous Paid Time Off
  • Generous Paid Parental Leave
  • Bereavement Leave
  • Training & Development
  • Pet Insurance
  • Remote Work From Home
    Compensation
  • This position is hourly non-exempt and is eligible for overtime
  • Hourly pay is $16.00 per hour

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